New England Motors of Leominster Hours
New England Motors has been family owned and operated for over 25 years. Our mission is to offer great quality vehicles
at great prices with exceptional customer service. Every vehicle is completely safety checked by our fully equipped and certified service department. We make it easy with real prices and zero hidden fees.
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I went into New England motors of Leominster with no knowledge of what was going on with my car or what any of the issues meant. They checked everything... for me, explained what was wrong, and the service was fast!
I have had multiple various repairs done on my vehicle by this company, I’ve never had a recurring issue with anything they have fixed and the work is... always done in a timely manner. My go to shop!
I’m on my second vehicle purchased with New England Motors and I will probably never buy anywhere else. Their used cars are quality yet affordable, and... their service is even better. Whether it’s finding the most affordable part for your repair or warning you BEFORE a problem occurs, their customer service is top notch! Highly recommend.
Brought my car in for a wheel bearing replacement and between scheduling my appointment with their Service Advisor to have the repair done and actually... having the repair done I couldn’t have asked for a more thorough and knowledgeable staff. Furthermore the pricing was completely reasonable and the length of the repair was almost non existent. If I could give more stars I would.
My car broke down and they had me out of the shop the following day! cant say that about most places out there, they took great care of me my car is running... superb
I’ve never been to a dealership that clearly has no interest in making a sale. I went there, cash in hand, and was treated like I didn’t even exist. The... salesman and a counterpart carried on in conversation for 10 minutes before assisting me. Several uneasy characters giving me the stink eye, not a very inviting or professional atmosphere. Drove 50 minutes out of my way for the worst experience ever. When I called back to offer up a significant down payment, not even the courtesy of a call back. Pathetic excuse for a dealership!
Easiest dealer experience I have ever had buying a car. Quick and easy process.
My first time buying a car from a dealership and I was expecting to be jerked around to make the sale (like most local dealerships) but this was not the... case, I dealt with Tom Shepard and right off the bat he was upfront with me polite and just made the buying experience all around so much easier and pleasant even! He helped me get the best deal for the car I was buying. Even though I was buying a used car you could never tell it had a previous owner the interior was pristine and it was in perfect mechanical condition! These guys are not you're average car dealership they truly care about their customers they went above and beyond to make shure everything went smoothly. I would most defiantly recommend going there if you need a car!
Tim is one of the most outstanding salespersons that I have ever encountered in my years of car buying.His customer care is superb. He took the time to... explain about the vehicle without any pressure to buy. He was able to set up my loan, and insurance in no time. He took care of everything from the financing to registering the car. He knows his cars and has great people skills.I would absolutely recommend Tim and New England Motors as a place to purchase a car. I am truly enjoying my Cadillac SRX!
A great big thank you to Steve, Trevor, and all the staff at New England Motors. The last 25 years we have only shopped and purchased new vehicles. I... began servicing my Toyota Tacoma at New England Motors 3 years ago with great results, and now regularly service my BMW, and my daughter's Volkswagen Jetta there as well. The skilled techs have provided us with quality service and repairs at a great price. I can't say enough good things about my experience at New England Motors. Starting with Sarah's friendly voice, her help on the phone along with her welcoming smile at the service reception counter. Sarah has consistently provided me prompt, thorough attention along with options for my service needs. I recently purchased a BMW with 16K miles from New England Motors. My first used car purchase in a very long time. Steve found exactly what I was looking for, it's perfect. I couldn't be happier with the vehicle, it feels like a brand new car. I consider myself one with an eye for detail. I am feeling pride in ownership and the satisfaction that accompanies the feeling of a good purchase. Trevor, Steve, and Tom have been great, always kind and friendly. No pressure, laid back, it's been a great place to shop and service my vehicles.