Southtowne Mazda

I found a car and the dealer had good information and photos on their website. The salesman was friendly and easy going and it was a good car buying experience.

Great dealership! Didn't feel pressured or rushed. I bought a preowned 2007 Jeep Wrangler about a year ago and went back to lease a CX5 a few months ago.... I wanted to buy from the same person, Erica. She made me feel comfortable and really respected my budget. She worked hard to get me exactly what I wanted and didn't let me down. I highly recommend asking for her.

My wife and I went to Mazda about eight months ago in search of a CX-5. We were greeted by a friendly salesman Carson. If you are going to Southtowne Mazda... I highly recommend you see him. He helped us through the process and we decided to lease the CX-5. We loved the car. It was the greatest car we ever owned. Unfortinutly a little over a month ago we reviewed some finances and realized we have student debt coming up. Knowing we needed to cut back on some expenses we went to Mazda to view options for getting a lower car payment. Mazda gladly helped us through the process to get us in another vehicle to help bring down the payments. I have been to other dealerships that try to hid numbers or other dishonest things. However, I found Mazda to be honest and upfront.

I traded in my old and well-loved vehicle for a used Mazda 3 HB. Tyler Carslilse, the used car sales manager, went out of his way to find the perfect car... for me and had it brought in to the dealership. Kora Kobe, my sales associate, made all the adjustments to give me the best car possible at a reasonable price. Thanks you both so much.

I had a great experience at Southtown Mazda. I worked with an associate named Evan Lucas, and he was great. He was very knowledgeable and patient during... the whole process (I would recommend him to anyone buying a new car). The staff was also very accommodating throughout the process and never tried aggressive sales tactics or high pressure techniques. Overall a great experience, that I would happily do again.

I bought a 2016 Mazda 3 in November 2015. I've loved the car but less than a year after I purchased it the battery failed. Since I live 250 from the nearest... dealer, I was told I could buy a battery locally and send the receipt to the dealership for reimbursement. I've tried for several months to be reimbursed and have repeatedly been told that reimbursement has been authorized and a check will be released soon. I called today and was told that I must call corporate offices now. Very frustrating, I am unlikely to buy another Mazda.

We had an excellent experience with Southtowne Mazda. Months before our purchase, we began test driving vehicles from several dealerships while we looked... for the right vehicle for our needs. We came to Southtowne Mazda many times and test drove different cars. Each salesperson we met was helpful, knowledgeable, and not pushy. Everyone was friendly and polite, from the receptionist to the salespersons to the finance department. They even followed up via email or text to see if we had questions. When it came time to make our purchase, our salesperson Dmitriy even had the car we had our eye on delivered from their sister store so we could test drive it at a location closer to home. When it came time to purchase our car, Dmitriy and Aysar (the general sales manager and owner) took a lot of time to discuss our options, work and negotiate with us on price, and made it clear that it was more important to them to earn our business in the long term than to just get us into any old vehicle. In the end, we got a better car than we expected for a price more than fair. Dmitriy and Aysar didn't overlook a single detail in making sure we were happy with what we got, and even went above expectations in terms of price and incentives. We had originally gotten pre-approved through our financial institution but Southtowne Mazda's financial department actually found us a better rate. Jason in the finance department was very friendly, thorough, and patient with any and all questions or concerns we had. Even the service department took care of us by preparing our vehicle for the journey home. Again, Dmitriy took additional time to help us customize interior settings to our liking before we left the lot, ensured our questions were answered, and has since followed up to check if we had any other concerns. We don't have a single complaint about our experience, and it's likely that we'll be returning for any car-buying purchases in the future.

Jeff B. was great to work with. The purchase was smooth and everyone at the dealership was friendly and helpful! I am a return customer and will definitely... recommend this dealership to everyone I know. I love my new car!! Thanks!!

It is the easiest car buying experience EVER!!!!!!

Visited service department, fast quick and friendly service.