Used Car Factory

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2 lifetime reviews.

  • 5.0 out of 5
    May 4, 2016

    Outstanding customer service A real pleasure doing business with...

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    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2016

    Not too long ago I was in the market for a new car. I knew what I wanted but knew it was WAY out of my price range and more than likely I would have to... settle on something else. At the last minute I decided to just drive down Wall St (because that seems to be the happening place to buy/sell a car) to just "window shop." As fate would have it, I pulled up to the Used Car Factory and there sat "MY CAR." I was greeted by James Luna who by the way is Midland/Odessa's most superb salesman. My experience with James was much different than any other salesman I had ever come across-- I think its his charismatic personality. I hesitantly asked how much and to my utter disbelief it was right in my price range-I mean dead on... (priced below market value) "OMG something mustn't be right," I thought. SO I test drove the car and absolutely fell in love with it. It had style, it had grace-- IT WAS MINE. I decided I wanted to take it home right then and they totally agreed I should. I filled out the paperwork, took my keys and drove off like a princess warrior on my shiny black steed. Eddie, the owner, a possible magician, has some serious magical powers and was able to find me the best financing I could possibly imagine. He came and picked up my car at work to detail it and fill up the tank and even helped me unload my signs (I work in real estate) out of the back and take them to storage. He is without a doubt the pinnacle of used car dealerships in this area--possibly anywhere. If you are in the market PLEASE go here before anywhere else. I literally decided I needed a new car, pulled up to it, and left with it within 1 hour. All the other details were worked out later! These guys are the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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