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Manager Tom has is very unprofessional and rude.
Manager Tom has is very unprofessional and rude. We went to look at a car they have on consignment and there asking 120k for and he acts like your the bad person for pointing out the flaws in the car. For a 120K it should be pretty flawless and definitely was not. But his attitude was everything. From the start. If you choose to spend your money there it is your choice. Just don't say anything and you will be fine. If you do criticize something be ready for Toms rather. He’s been doing this for years he is a good judge of character. Pretty sure I would not want someone like him representing my dealership.
Contacted them questioning their advertisement as it was
Contacted them questioning their advertisement as it was billed as a 2014 GT500, and clearly was not. The response I received was rude and condescending, telling me, among other things, to check my facts as it was a GT based Shelby American GT 350. I sent them a screen shot of their own add, showing they advertised it as a GT500, and they had nothing to say. I don't care if they had my dream car on sale for $1, never doing business with these clowns!!!!!
Violation of contract
Ken Mattson the owner has difficulty in paying his customers within the stated "within 20 days" as specified in his contract post sale. He is not responsive and allows his employees to deal with irate customers . Very poor businessman with disregard for his customers
They were a great help. This is not an easy thing to do...
They were a great help. This is not an easy thing to do ... especially on line. I needed answers. They were there to help.
It was a waist of my time and gas.
You should let people know on your site that its also appt only during the week and not just on the weekend. I came during the week and there was nobody in your store and your employee came out and said its by appt only. I didn't like his attitude. Its too bad because I was very interested in one of your cars.
Still No Title for my car
I boight a vehicle a year ago. Paid for title and sales taxes. A year later and I have an expired temporary registration, no title, no registration, and they continue to be unresponsive. I was given several different excuses. Next step is going to be reporting to the DMV is and possible legal actions. I recommend you stay away.
Do not deal with these people. They cannot be trusted...
Do not deal with these people. They cannot be trusted and their communication is poor. I sold a car through them. They do not meet their commitments and do not return calls nor emails. Lots of false promises. After 1 year of dropping the price of the car from what they said they could sell it for, it sold. I dropped the price but they did not drop their commission. Finally, they held the money and are dragging the process out to pay (over 60 days). The manager does not accept calls nor return them. Same with emails. Very unrepeatable.
Vince gave me great service! The only hiccup occurred when the signed documents were to be returned. For some reason a return UPS address label was not included in the information packet and I was not going to pay $90 to overnight the forms from Texas to California! It took a couple of extra days to complete the deal, but all-in-all I am very impressed with this company.
I was given great customer service despite the fact that someone beat me to the car, the dealer offered to keep me posted on new list8ngs for similar cars, I loved the hospitality and selection of classic cars, and I really hope to purchase a vehicle from there soon! GOD BLESS YOU ALL.