Sharpe BMW

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4.8
(296 reviews)
Visit Sharpe BMW
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (616) 600-9354 (616) 600-9354
Used (616) 600-9359 (616) 600-9359
Service (616) 600-9358 (616) 600-9358

Inventory

See all 115 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2020.
Family owned since 1982 Sharpe Cars is proud to be Grand Rapid's exclusive BMW MINI Jaguar and Land Rover Dealership.
Make Every Mile Memorable

Service center

Phone number (616) 600-9358

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.8
(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Brett explained the new features very well and helped get

Brett explained the new features very well and helped get the iPhone and profile added to the car. Car was clean and ready for pickup.

5.0

Brett explained the new features very well and helped get

Brett explained the new features very well and helped get the iPhone and profile added to the car. Car was clean and ready for pickup.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I bought a BMW 540i from out of state and worked with

I bought a BMW 540i from out of state and worked with Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group.

5.0

I bought a BMW 540i from out of state and worked with

I bought a BMW 540i from out of state and worked with Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Best Vehicle Purchase Experience Ever!!!!

Let me start by saying, I have always been been a Cadillac lover for my vehicles. I decided I wanted to try a different look, but I was loss on what my next vehicle would be. I test drove many high end vehicles and not until I found the BMW dealership on 28th st/Grand Rapids did I feel this is the right fit for me. My sales person John Sergeant was amazing from my very 1st phone call inquiring on a specific BMW X3. He was never pushy or overwhelming on his sale and once I test drove it I was sold! This whole entire dealership team is awesome and the best I have worked with. They seriously are like this big family atmosphere with each bringing their own specialty. They even have their own tech savvy person Drew a major + for me. End of the day they made my 1st purchase of a BMW the best ever and they are now my one stop shop for and any maintenance and future vehicle purchases.

5.0

Best Vehicle Purchase Experience Ever!!!!

Let me start by saying, I have always been been a Cadillac lover for my vehicles. I decided I wanted to try a different look, but I was loss on what my next vehicle would be. I test drove many high end vehicles and not until I found the BMW dealership on 28th st/Grand Rapids did I feel this is the right fit for me. My sales person John Sergeant was amazing from my very 1st phone call inquiring on a specific BMW X3. He was never pushy or overwhelming on his sale and once I test drove it I was sold! This whole entire dealership team is awesome and the best I have worked with. They seriously are like this big family atmosphere with each bringing their own specialty. They even have their own tech savvy person Drew a major + for me. End of the day they made my 1st purchase of a BMW the best ever and they are now my one stop shop for and any maintenance and future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Very professional, friendly and open, competent sales...

Very professional, friendly and open, competent sales staff, large selection of autos., very good presentation of the product.

5.0

Very professional, friendly and open, competent sales...

Very professional, friendly and open, competent sales staff, large selection of autos., very good presentation of the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Jason Bigelow made one of the hardest days for me so much...

Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and professional to work with. I am greatly relieved to have your team at Sharpe BMW.

5.0

Jason Bigelow made one of the hardest days for me so much...

Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and professional to work with. I am greatly relieved to have your team at Sharpe BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

nov.15,2021

Dan Erdei made it a good experiece buying my BMW X6. He was able to deliver within 6 -8 weeks. I will ask for Dan again in about 2 yrs.

5.0

nov.15,2021

Dan Erdei made it a good experiece buying my BMW X6. He was able to deliver within 6 -8 weeks. I will ask for Dan again in about 2 yrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Not trustworthy.

These are crazy times but this dealership is your typical “bait and switch” pipe operation and that’s frustrating. I wanted to buy a car at this dealership and it was clearly marked on cars.com as having a $7000 discount probably because it was a demonstrator. When it came time to buy, they simply disregarded the price that was clearly shown on cars.com and told me I would have to pay full MSRP for the car. Mind you, This wasn’t a mistake on their part, they simply decided they wanted more money for the car once I informed them I was ready to buy. Frustrating to say the least and I would not recommend this dealer if you were able to go elsewhere.

1.0

Not trustworthy.

These are crazy times but this dealership is your typical “bait and switch” pipe operation and that’s frustrating. I wanted to buy a car at this dealership and it was clearly marked on cars.com as having a $7000 discount probably because it was a demonstrator. When it came time to buy, they simply disregarded the price that was clearly shown on cars.com and told me I would have to pay full MSRP for the car. Mind you, This wasn’t a mistake on their part, they simply decided they wanted more money for the car once I informed them I was ready to buy. Frustrating to say the least and I would not recommend this dealer if you were able to go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Attention: Dan Erdei and Brett Sisson.

In these challenging times of the COVID-19 pandemic climate, it is very questionable about leasing a vehicle if one is in the high-risk category for COVID-19, such as myself. I would like to express a heartfelt THANKS for my extra special service on Thursday October 8, 2020. I haven’t felt like a princess, since my grandparents were alive. Dan Erdei is certainly a man of integrity as well as your BMW Detail Manager Brett Sisson. They both gave me peace of mind about my decision to lease a vehicle. Thanks so much Sharpe for your excellent standard of service.

5.0

Attention: Dan Erdei and Brett Sisson.

In these challenging times of the COVID-19 pandemic climate, it is very questionable about leasing a vehicle if one is in the high-risk category for COVID-19, such as myself. I would like to express a heartfelt THANKS for my extra special service on Thursday October 8, 2020. I haven’t felt like a princess, since my grandparents were alive. Dan Erdei is certainly a man of integrity as well as your BMW Detail Manager Brett Sisson. They both gave me peace of mind about my decision to lease a vehicle. Thanks so much Sharpe for your excellent standard of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Horribly unprofessional, sales funnel issues and don't care

Worst experience ever by far of any dealership. When I paid $65k cash for my High Country, never had an issue (other dealer). This dealer has a full sales funnel that uses covid19 as excuse to limit you to 1-2 cars only to view, then decide. They spout they are not on commission and because of that, they DON'T CARE about a sale. When I had appt at 130, I was there at 1:15, sat until 1:45, no one helped just stood inside. This is a HORRIBLE Horrible dealer, find another Mini Cooper dealer if you must buy a mini (great car - bad dealer). Cash customer moving on.

1.0

Horribly unprofessional, sales funnel issues and don't care

Worst experience ever by far of any dealership. When I paid $65k cash for my High Country, never had an issue (other dealer). This dealer has a full sales funnel that uses covid19 as excuse to limit you to 1-2 cars only to view, then decide. They spout they are not on commission and because of that, they DON'T CARE about a sale. When I had appt at 130, I was there at 1:15, sat until 1:45, no one helped just stood inside. This is a HORRIBLE Horrible dealer, find another Mini Cooper dealer if you must buy a mini (great car - bad dealer). Cash customer moving on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Great Experience - Dan Erdei was excellent!

Dan helped evaluate my old X5 and get me into the car of my dreams! He was very helpful and informative about my options. We thought because of the low value of my trade in that things might not work, but Dan was able to work with my husband to find a solution. I love my new X5! I drive all over the state and it is now fun.....

5.0

Great Experience - Dan Erdei was excellent!

Dan helped evaluate my old X5 and get me into the car of my dreams! He was very helpful and informative about my options. We thought because of the low value of my trade in that things might not work, but Dan was able to work with my husband to find a solution. I love my new X5! I drive all over the state and it is now fun.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 296 reviews