North Park Subaru at Dominion

Good experience at this facility, very professional

Best car buying experience ever. Honest, professional, friendly Excellent price for 2020 Ascent/great trade-in offer No pressure, no hassle

To start off this place was amazing and had great service. Our salesman Andrew Kilgore is beyond phenomenal! He gave me exactly what I wanted. He shocked... me as ran outside to detail my car by himself just so I could get home quicker. He was a great humble man. Also Chad Armstrong gave me a great deal on my WRX. I would not recommed any other place but this! Ps. I've bought 3 subarus from this place. All from Andrew Kilgore. All done with ease.

I went to get an oil changed and they called me while I was out that I had a nail stuck in my tire and if I wanted to pay nearly 300 to get it fixed so... I told him that I wait and take it somewhere cheaper , when I got there he said ?oh I think the water pressure blew the nail off? which doesn?t make sense I haven?t had the low tire pressure light on or nothing. Subaru lied and tries to steal my money! Never coming back.

Excellent Customer Service,no hassle and high quality work on repairs

I purchased a Certified preowned vehicle in Dec 2018, the process was quick and simple. Today was my first experience with the service department. SMH....... attempts to call - previously to ask questions about the maintenance of my car- never got through. I did make an online appt - had to confirm it 3 times before my arrival. Met by Savannah who has the customer service skills of a patient in a coma... I asked about a problem with the paint on the front - she suggested that I had the vehicle repainted and stated not covered under warranty - since the warranty had expired before I purchased the car in December. Before, I could ask the follow up question. My assumtion is, she thought I wanted something for free. I was not going in that direction. I just wanted the issue resolved so it did not get worse. She should not be on the front lines with contact with customers unless trained. I ask her a question and she stated ,"I don't know" - I ask her if she thought that was an acceptable answer to my question... she just stood there. I am not writing this review because I did not get what I wanted, but I came away with nothing positive to report to my friends about the dealership. I had intentions of trading a car in an surprizing my daughter with a used Subaru, but after this experience. I will not be back.

Horrible customer service, especially on the maintenance service side. They are great at selling you a car but no so great to help warranty an issue. No... communication whatsoever.

Great professional experience as always! Prompt Service, great attitude, my Pug was accepted with open arms and a dog park!

Very nice every one polite and friendly.All service was done quickly.The waiting area was clean and well stocked.

It was very simple and efficient, had great customer service. Have had follow up courtesy calls to ensure everything is going well.