Official Auto Sales & Services

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
12 lifetime reviews.
  • 1.0 out of 5
    March 20, 2020

    This is not one of the worst, but the worst dealer to buy a car from. They said it will pass inspection and if not they would fix it. Had to put $3,000... into the truck to make it pass. Also they had someone take out the emergency brake light in the dash so it wouldn’t illuminate in reality the truck had no brakes or emergency brake. Word of mouth is powerful and rest assured I will let everyone know these awful, UNSAFE practices. Best wishes, I mean xxxx off

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    February 28, 2020

    This is the place to go if you want to give away your money and get nothing but problems in return. The car we looked at was great at first glance but... when we took it to an independent garage to look it over, there were thousand of dollars of repairs needed, including safety issues. And the dealership was going to put an inspection sticker on it! Totally illegal. Pass this one by.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    Was looking to finance a car and I do not have the best credit, they got me approved and gave me a few options of vehicles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    September 30, 2019

    I purchased a car from Official Auto Sales. Per the purchase and sales agreement they were going to fix the brakes and muffler. They told me the work... was done and put an inspection sticker on as proof. The work was never done. After unsuccessfully trying to have this resolved, I filed a small claims case. The court found in my favor, but Official Auto has refused to pay the claim. I urge you to stay away from this business.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    17 people out of 17 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2019

    Over priced junk buckets with a scam artist only looking to fill the own pocket don’t consider them

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 9 found this review helpful. Did you?
  • 1.0 out of 5
    April 27, 2019

    Liars and scam artists. Stay far away from this place! They specialize in lemons. They promise to fix everything that's wrong with the xxxxbox you buy,... guarantee it will pass inspection, then hold onto it for weeks while they give you the runaround. When you call them, they claim they're doing the repairs, scream and yell, threaten to sue you, and hang up. We picked up our car two weeks after we bought it, in the exact same condition it was in. John Paul, Willie and Steve are lowlife losers. Steve actually laughed at us the day we bought our car and said "too late we have your money and you signed the contract ". Save your money , save yourself a trip to the junkyard, and go somewhere -ANYWHERE else! Worst car dealership I've ever dealt with. I don't know how they stay in business.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    13 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    July 27, 2018

    What an awful dealership, the majority of the cars they're trying to sell are riddled with issues. Of course, they'll try to hide it from you and push... the sale. As soon as you get it off the lot and put a down payment, you're screwed. Chances are they won't respond to any calls, even if you show up with the car you'll need to be prepared to pay 2x what a normal shop would charge for an issue that they hid in the first place.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 12 found this review helpful. Did you?
  • 1.0 out of 5
    July 22, 2018

    they didnt even bother to call me back, i looked some where else to find a car. not the best customer service i ever got. now i am on the constant call... list.,, great.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2017

    Best deals I could find anywhere! Also, the people that work there were very helpful. I would recommend official auto to everyone

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2016

    This is the third car I bought they are very helpful and honest and have the best prices in town

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 5 found this review helpful. Did you?
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