Reviews
Write a reviewAbove and beyond
It's actually been about a year and a half now since I got a car from these folks, but after getting a couple other cars at other dealers, I've been inspired to come back to do this review. If you ever find yourself wanting to buy a car sight unseen, and have it shipped to you, without any drama or hassles, don't count on it. Unless you buy a car from BMW of Bend that is! Cheesy I know, but they did everything right, sent me photos and a video, got me an awesome rate at a local CU and even brought my car to my front door in a covered trailer 175 miles away, in the snow the whole way. It's a bummer that one can't expect a hassle free experience at all dealerships, but that's the way it is. Thankfully there are dealerships like Kendall BMW Bend!
Above and beyond
It's actually been about a year and a half now since I got a car from these folks, but after getting a couple other cars at other dealers, I've been inspired to come back to do this review. If you ever find yourself wanting to buy a car sight unseen, and have it shipped to you, without any drama or hassles, don't count on it. Unless you buy a car from BMW of Bend that is! Cheesy I know, but they did everything right, sent me photos and a video, got me an awesome rate at a local CU and even brought my car to my front door in a covered trailer 175 miles away, in the snow the whole way. It's a bummer that one can't expect a hassle free experience at all dealerships, but that's the way it is. Thankfully there are dealerships like Kendall BMW Bend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kurt Kaster, we are very happy to have provided you with such a positive experience!
Best buying experience ever!
Thank you so much to Max, Chris, and Ian for an awesome buying experience. Max was super helpful and knowledgeable about the vehicle. Chris was super helpful and got us processed without delay. Ian was fantastic on the backend with help on warranty and additional services. We can recommend BMW of Bend without hesitation!
Best buying experience ever!
Thank you so much to Max, Chris, and Ian for an awesome buying experience. Max was super helpful and knowledgeable about the vehicle. Chris was super helpful and got us processed without delay. Ian was fantastic on the backend with help on warranty and additional services. We can recommend BMW of Bend without hesitation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Stefan 5 Star Plus - The Best
Stefan at Kendall BMW is a 5 star professional. Great customer service and went the extra mile to secure our financing. If you are looking for a new or used BMW, Audi, Lexus, whatever... Stefan is the person to contact.
Stefan 5 Star Plus - The Best
Stefan at Kendall BMW is a 5 star professional. Great customer service and went the extra mile to secure our financing. If you are looking for a new or used BMW, Audi, Lexus, whatever... Stefan is the person to contact.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We couldn’t be happier that Stefan provided you with a great car buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2023 X5
We worked with Stefan and Max to purchase a BMW X5. They were knowledgeable and helpful in meeting our needs.
2023 X5
We worked with Stefan and Max to purchase a BMW X5. They were knowledgeable and helpful in meeting our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alison Weatherhead, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bend!
Great experience at BMW of Bend
Chris Root and Ian were great to work with. Got a great price, even in this market. The team at BMW of Bend has always been great. This is my 6th BMW I have bought or leased from BMW of Bend.
Great experience at BMW of Bend
Chris Root and Ian were great to work with. Got a great price, even in this market. The team at BMW of Bend has always been great. This is my 6th BMW I have bought or leased from BMW of Bend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eyal Goldman, we're happy you found our staff to be so supportive during your experience here at BMW of Bend.
There were a couple of bumps but overall I'm pleased with
There were a couple of bumps but overall I'm pleased with the entire experience and the customer care. I've only bought three cars in the past 25 years so I'm not a prolific buyer. I'd go back for sure.
There were a couple of bumps but overall I'm pleased with
There were a couple of bumps but overall I'm pleased with the entire experience and the customer care. I've only bought three cars in the past 25 years so I'm not a prolific buyer. I'd go back for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Return customer!
I've bought quite few cars(BMW, VW, Audi) from Carrera/Kendall over last 26 years!
Return customer!
I've bought quite few cars(BMW, VW, Audi) from Carrera/Kendall over last 26 years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael Kane, we're happy to hear you had such a positive experience with our team!
Excellent experience!
Everyone was so friendly, knowledgeable, and thorough. I typically don?t like buying cars because of the sales pressure and the time it takes, but I will definitely buy one through Kendall again, they made it so easy!
Excellent experience!
Everyone was so friendly, knowledgeable, and thorough. I typically don?t like buying cars because of the sales pressure and the time it takes, but I will definitely buy one through Kendall again, they made it so easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tammi Jo Dodson, we are very happy to have provided you with such a positive experience!
BMW of Bend is wonderful!
Christian was such a pleasure to work with! He’s knowledgeable and professional, but also so fun- he clearly loves his job and is proud of the cars they are selling. Our car buying experience couldn’t have been better. Everyone at the dealership was beyond friendly and helpful. Highly recommended!
BMW of Bend is wonderful!
Christian was such a pleasure to work with! He’s knowledgeable and professional, but also so fun- he clearly loves his job and is proud of the cars they are selling. Our car buying experience couldn’t have been better. Everyone at the dealership was beyond friendly and helpful. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
Great Dealership
Very professional, no pressure, car was delivered on time and we?ll prepared and explained.
Great Dealership
Very professional, no pressure, car was delivered on time and we?ll prepared and explained.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.