BMW of Bend

Found the car I wanted with the color interior I wanted. Max our sales person was so accommodating. He only texted and emailed. He even asked if he could... call one time when he did some checking for me. I liked that. I didn’t feel pressure. Chris the sales manager was easy to talk to and we made the final deal.

I had an excellent experience getting my new BWM 330i xDrive from Kendall BMW of Bend. The staff were very professional from the hour I made my first call... inquiring information about the vehicle to the final hour of signing all the paperwork. Because of the ongoing wildfires that hit CA, OR, and WA, my flight was canceled. Kendall BMW of Bend reached out and offered to pay for my air ticked and accommodation as a compensation for my inconvenience. Although my flight to Bend was a late evening flight, the staff extended their hours beyond the working hours to accommodate my needs. I was also picked up from the airport upon my arrival by Max who has been extremely helpful and responsive throughout the whole process. All the paperwork was ready upon arrival for execution. The process took less than 20 min, which was amazing. The Vehicle was in the show room ready to for its new owner :) I highly recommend the BMW of Bend to any customer. The dealer also matched my rate from Bank of America to smooth the process. However, I wish they could have provided a better rate as i had an excellent credit score. That was the only one thing that was missed, but i do not think it is a big deal.

Max was really great to work with. He wasn't pushy at all and answered all my questions. I was definitely slow to decide between the 2 cars I was looking... at and he was extremely patient.

Great buying experience! Ian was knowledgeable and friendly, made sure me and wife had a chance to get to know the car before buying. Loving my 5 series!

I usually go to Portland to buy my BMW's. But this time, I visited the new show room in Bend, OR. The sales rep. was straight forward, friendly and answered... our questions easily. A week later without any pressure but much research we went back to the dealer, bought the car and it took about an hour to do so. Amazing! Service department is great as well, have used them in the past.

First Class from walk in greeting at the door until purchase finalized

Rick Mosley and Shelby were delightful to work with! I usually hate the car buying experience and know enough to be a pain to most sales people(bought... a lot of cars in my lifetime...). Rick actually listened to what we wanted instead of talking over me or just to my husband!!! He was thoughtful and found the perfect car for us. Love my BMW X5 Diesel. We will be back to buy another one from Rick and BMW of Bend.

Michael in the service department was awesome. He went above and beyond what was expected of him. The quality of service was outstanding and no wait time.

Rick Mosley was amazing! He answered my emails quickly, and when we went in the transaction was easy and smooth. Rick was very professional and personable.... Would highly recommend this dealership and Rick for your car buying needs.

Rick Mosley was so quick to respond to my email and answer any questions I had about a vehicle I showed interest in online. When I came in and looked... at the vehicle I ended up purchasing it and he made the whole experience great .