Reviews
Write a reviewDealer review Reached out to the dealer about two 718 GT4s. After getting the info, determined that neither were the right ones for me. The sales guy then texted me to see if there was another model I would consider...he then suggested a GTS. I said I was thinking about it but wasn't having much luck. At this point he told me he had an allocation for one that he could get for me at retail. I even confirmed that I was out of state and he said that was fine. Well, the next day he let me know that allocated one was sold but he had another allocation I could build later in the year and that it would cost me $10k above retail because I was out of state. Just another typical car salesman... Don't reach out to a potential customer and tell them one thing only to let them know later that you can't deliver. Not professional at all and a huge waste of my time. I expect better from Porsche dealership.
Dealer review Reached out to the dealer about two 718 GT4s. After getting the info, determined that neither were the right ones for me. The sales guy then texted me to see if there was another model I would consider...he then suggested a GTS. I said I was thinking about it but wasn't having much luck. At this point he told me he had an allocation for one that he could get for me at retail. I even confirmed that I was out of state and he said that was fine. Well, the next day he let me know that allocated one was sold but he had another allocation I could build later in the year and that it would cost me $10k above retail because I was out of state. Just another typical car salesman... Don't reach out to a potential customer and tell them one thing only to let them know later that you can't deliver. Not professional at all and a huge waste of my time. I expect better from Porsche dealership.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Our General Manager, Damon Kowell, would really like to speak with you more regarding this matter. Please reach out to us at 541-382-1711. We look forward to hearing from you.
We purchased a Porsche Macan at Porsche of Bend and had an excellent experience from start to finish. Our salesman, Mike, was knowledgeable, kind, patient throughout the entire process. He made us feel comfortable and cared for, was fun to talk to, and is passionate about Porsche. The financing process was smooth and easy as well. We are thrilled to own the beautiful Macan that we added to our family and will definitely return to Porsche of Bend in the future. A+ experience in every way!
We purchased a Porsche Macan at Porsche of Bend and had an excellent experience from start to finish. Our salesman, Mike, was knowledgeable, kind, patient throughout the entire process. He made us feel comfortable and cared for, was fun to talk to, and is passionate about Porsche. The financing process was smooth and easy as well. We are thrilled to own the beautiful Macan that we added to our family and will definitely return to Porsche of Bend in the future. A+ experience in every way!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Porsche Macan! Thank you for taking the time to write about your experience. It’s wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to being of service to you again! Take care!
We worked with Stefan Witte & Mike Bowers the last few days. This was one of the best buying experiences we’ve ever had. So happy with the no pressure service and taking the extra time to make sure we made the right decision. Mike really went the extra mile for us. In the end we ended up with the right vehicle for us. A million Thanks for the laughs, and honest info. Not only did we purchase a beautiful vehicle, but we made new friends. Can’t say enough about Mike and Stefan. A million Thanks. Renay
We worked with Stefan Witte & Mike Bowers the last few days. This was one of the best buying experiences we’ve ever had. So happy with the no pressure service and taking the extra time to make sure we made the right decision. Mike really went the extra mile for us. In the end we ended up with the right vehicle for us. A million Thanks for the laughs, and honest info. Not only did we purchase a beautiful vehicle, but we made new friends. Can’t say enough about Mike and Stefan. A million Thanks. Renay
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Renay, thank you for your kind review; we are happy to pass along your comments to Stefan Wutte and Mike Bowers! We are glad to hear that they provided you with such an enjoyable experience. We look forward to your next visit! Take care!
Purchased my second Cayenne, a carmine red GTS Coupe from this dealership. Rob Weston my salesman is a consummate professional as well as a great guy. This is the best dealership I've ever dealt with from sales to service to finance. They are top notch and I can not recommend them enough!!
Purchased my second Cayenne, a carmine red GTS Coupe from this dealership. Rob Weston my salesman is a consummate professional as well as a great guy. This is the best dealership I've ever dealt with from sales to service to finance. They are top notch and I can not recommend them enough!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kenneth Nava, we are very happy to have provided you with such a positive experience!
Our purchase of the Macan went really well. Rob Weston made the whole process easy
Our purchase of the Macan went really well. Rob Weston made the whole process easy
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We have purchased every brand of high end car there is... we have never had such a wonderful experience as we did at Kendall Porsche of Bend! Every single part of this transaction was smooth and wonderful. Every employee and manager that we met were beyond happy, nice and helpful. It was truly a dream to deal with this dealership. I will drive from Washington to Oregon again to purchase from them!!!
We have purchased every brand of high end car there is... we have never had such a wonderful experience as we did at Kendall Porsche of Bend! Every single part of this transaction was smooth and wonderful. Every employee and manager that we met were beyond happy, nice and helpful. It was truly a dream to deal with this dealership. I will drive from Washington to Oregon again to purchase from them!!!
- Customer service
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- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
If there was a zero rating they would deserve it for lying re repairs not done correctly. Only got a response to saying they didn’t know what they did wrong after we contacted Porsche North America. The service manager was rude and the car was filthy with grease prints on doors and seat and dirty floor mats. Given platitudes that weren’t true such as “you are our number one priority and we have our top tech working on it and he won’t get paid until we figure it out”. Our friend that lives in Bend drove by and the car was sitting outside for a week with no service. They obviously work on whatever makes the most money and lie to others. Since they didn’t fix it correctly in the first place, they took no responsibility and tried to say that we must have caused the problem driving home. Go to Porsche Beaverton if you want good service. This experience was very sleazy
If there was a zero rating they would deserve it for lying re repairs not done correctly. Only got a response to saying they didn’t know what they did wrong after we contacted Porsche North America. The service manager was rude and the car was filthy with grease prints on doors and seat and dirty floor mats. Given platitudes that weren’t true such as “you are our number one priority and we have our top tech working on it and he won’t get paid until we figure it out”. Our friend that lives in Bend drove by and the car was sitting outside for a week with no service. They obviously work on whatever makes the most money and lie to others. Since they didn’t fix it correctly in the first place, they took no responsibility and tried to say that we must have caused the problem driving home. Go to Porsche Beaverton if you want good service. This experience was very sleazy
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Annemarie Day, Thank you for your feedback. We are sorry you feel disappointed in your visit. We can assure you that all the repairs authorized by your insurance company were performed correctly. Having been involved in a minor accident and arriving on a tow truck, we did not have a scheduled appointment for your vehicle. Like many other dealerships in our area, our service appointments are booked-out for several weeks, but we did our best to prioritize your repair. Two technicians stayed after hours to diagnose the damage sustained to your suspension and order the necessary parts. As soon as the necessary parts arrived, our technicians completed the repairs to your vehicle. We feel that our service department went over the top to preform exceptional service and are so sorry to hear you do not feel the same way.
This is not entirely accurate. The initial repair was not done correctly and the insurance adjuster said the service department said “the sway bar was our fault” meaning the loose bolt that supposedly no one could find for one week was a result of incorrectly doing the job in the first place. Also the change tire warning is on since the techs didn’t reset the code.
Fabulous experience working with Porsche Bend. Competitive pricing, really top notch cars, professional people?.made the whole car buying experience exceptional and special. I?m from out of state and flew in to pick up the car, they knew all the logistics with registration/taxes, made it very easy. I wouldn?t hesitate to buy another car from them!
Fabulous experience working with Porsche Bend. Competitive pricing, really top notch cars, professional people?.made the whole car buying experience exceptional and special. I?m from out of state and flew in to pick up the car, they knew all the logistics with registration/taxes, made it very easy. I wouldn?t hesitate to buy another car from them!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Impeccable customer experience and professionalism from the beginning of the sales process to the delivery of the vehicle. This is my new go-to place to purchase an automobile. I would endorse engaging with Kathy Edwards for a sales experience like no other. Both she and Kendall come highly recommended by me!
Impeccable customer experience and professionalism from the beginning of the sales process to the delivery of the vehicle. This is my new go-to place to purchase an automobile. I would endorse engaging with Kathy Edwards for a sales experience like no other. Both she and Kendall come highly recommended by me!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William A Jacobson, thank you so much for your high rating!
I had a fantastic experience at Kendall Audi/Porsche/BMW. Three different people helped me during my purchase and the process was seamless from start to finish. Michael Bowers helped me find the 2018 F150 I was looking for and answered my questions promptly. Sales Manager Jamie Reed was very fair to me in our price negotiation. And finally, Justin Levine helped me finish my purchase at the dealership. Justin was dialed-in and ready for me; I was in and out of the dealership in less than two hours (including a test drive)... if you've purchased a vehicle from a dealership before, you know how fast a 1.75 hour turnaround time is. I never felt like I was being "sold" or pressured to buy anything. They were just there to make sure I was happy with my purchase. Thanks Kendall team!
I had a fantastic experience at Kendall Audi/Porsche/BMW. Three different people helped me during my purchase and the process was seamless from start to finish. Michael Bowers helped me find the 2018 F150 I was looking for and answered my questions promptly. Sales Manager Jamie Reed was very fair to me in our price negotiation. And finally, Justin Levine helped me finish my purchase at the dealership. Justin was dialed-in and ready for me; I was in and out of the dealership in less than two hours (including a test drive)... if you've purchased a vehicle from a dealership before, you know how fast a 1.75 hour turnaround time is. I never felt like I was being "sold" or pressured to buy anything. They were just there to make sure I was happy with my purchase. Thanks Kendall team!
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car