Mr Auto Sales Inc.

The staff at Mr. Auto went out of their way to make this a wonderful experience. We arrived after a 4 hr drive and 45 minutes before they closed. No... pushy sales, no rush just nothing but kindness. The owner, mr. razov, spent way over an hour showing us all the bells and whistles of this car. I would highly recommend this car sales to anyone and everyone wanting a quality used car.

BUYER BEWARE Two weeks after we bought the vehicle, the car cost my son $1100 for an air conditioner that Mr. Auto Sales was suppose to fix the day of... purchase. Unfortunately, I had to leave my 18 year old son to wait on the A.C. to be fixed while I went back to work. They didn’t fix the A.C. and now won’t return my calls. Very disappointing.

I've been shopping at mr auto sales since they've been in business..I'm on their website even when I don't need a vehicle just to see what they have..the... staff is great..never push you..always friendly..I send all my friends there..I luv the selection..and swear they have the same taste I have..this is my 8th car I think maybe more from them..I'm sure I'll be back!! Thanks guys!!

I was a cash buyer and this jokester (the owner) refused to let me test drive. He said buy it and you can test drive it. Are you kidding me? The car was... under $25k. This guy is lost and delusional. DO NOT DO IT!

Flying to across county to Cleveland for a special truck a lot of trust was needed for Mr Auto’s integrity. Quickly I had to set off, (returning in four... days!) and, potentially, to learn the hard way if the truck would perform. Other than a few minor issues that I don’t fault the dealership because one can’t expect perfection on an older used vehicle. There was a small forward vibration so I needed to have the front wheels re balanced $28.) Other than that minor concern and after over 3,000 miles I can say I’m most happy with my classic 12 valve 1997 Dodge Diesel which, after having it professionally checked out, is everything Bruno and Kory said it was. In fact, next Summer I plan to fly back out, looking to buy an economical car from Mr. Auto, and tour the Northeast visiting friends. I trust them to guide me in my selection.

What an easy place to buy a used car! Mr. Auto only carries the most interesting used cars -- we saw a Porsche Boxster, a Jaguar, a red Corvette, and... two Toyota Priuses. We bought a Prius on the same day that we drove it. No price haggling. Willing to accept personal checks. Helpful, friendly, and pleasant!

This dealership is to be commended. Excellent communication. Car was as described. Transaction went very smoothly with good follow up. I would not hesitate... to buy again from MR Auto Sales.

Cody and Cecilia were a pleasure to work with. Unique item M-B Roadster in exceptional condition. Reasonable and fair in all aspects of the deal. Trustworthy... is hard to find these days in used car marketplace.

Had been looking for a particular make/model/year of a car I came here to check out. Initially my experience was wonderful as Cecilia was so kind to me,... the manager Cory was also very nice and willing to work with me on the price as the vehicle was priced over market value and would be needing a big fix in the near future. That’s where anything good I can say ends as the following day I came back, having working out financing with a credit union in the morning to buy the car, and the owner refused to honor the price I had negotiated the day before. He pulled out all of the typical used car dealer stops, patronizing me, telling me I looked intelligent enough, how could I expect them to honor a negotiated price even though 24 hours had barely passed, telling me I should have put a hold on the car (though at any point the day before had anyone disclosed that putting down a $100 deposit would hold the car AND lock the price in for me, clearly I would have taken that opportunity) tried to bully me into buying the car, literally told me if I paid for his electric bill he’d be able to give me the discount, as that’s the equivalent of what he’d be losing by negotiating with me, told me I’d never find the same car in that condition, and so on. Basically, he had someone else who had become interested in the 24 between my visits who “was willing to pay the full price” and would rather wait for that to come to fruition than buy me the used car then and there for $500 less. To top it all off, that car is STILL on the lot and I’m now the happy new owner of the SAME CAR (year/make/ BETTER model) and have just come off of the best buying experience ever at a location that actually wants to sell their cars. It was also priced at less than $1000 of what Mr. Auto Sales wanted for his vehicle. Bad salesmanship, patronizing owner, horrible experience overall. If you happen to want a car from here just do your homework before being bullied into something overpriced.

Just awesome experience. Who knew?? Small little car lot in Eastlake full of really great cars. Bought a gorgeous Audi TT ALL BLACK. Couple months later... a car for my son and now I am going after a Mercedes. The prices are really fair the cars are all so clean you can't decide what to buy. Lastly three people work here from what I can tell; in the office anyway. They are just so welcoming. Not pushy sales or anything. You want to see a car and they ask you.. (You sitting down)... Would you like us to come out and tell you about it or would you like to look on your own, then hand you the keys if you need some me time. Just wow. And from the cars I looked at they knew how many owners.. They just knew so much top of their head. I hope they never change or become tainted because it is really a neat place.