Can get in for service within 2 days or sooner. Service area so white n clean. Everyone is very friendly, polite, n helpful. Have community information... such as CASA raffle n DU banquet. Great supporters of Effingham.
I recently purchased my first vehicle at Roy Schmidt Honda and I couldn’t be happier with my experience! Jake Hotze was the salesman I worked with and... he went above and beyond to find me a vehicle that best fit my needs and more! Jake along with the rest of the Roy Schmidt Honda staff was very knowledgeable, informative, and upfront about their vehicles and what they had to offer. After finding the vehicle I wanted, Ben Rohlfing helped me with my financing options and thoroughly walked me through every step of the way making everything very clear. What I expected to be an overwhelming experience turned out to be very straightforward and easy. Thank you for being so welcoming and patient and making me a first time vehicle owner. I look forward to doing more business with you guys!
We ran over a dead deer in our Odyssey on a recent trip to IL, and we contacted the service department at Roy Schmidt Honda. We found them kind and... helpful. They answered our questions and concerns and assured us that we were good to continue home. We would highly recommend this dealership. Their integrity was impressive.
Very happy with my Accord. Just took it on a trip to Ohio and got close to 38 MPG on the Interstate drive. Handled great and really like the Blind spot... features on the mirrors and navigation system.
Had friendly service (above and beyond) in buying a new Honda Odyssey! Listened to my needs, budget. Showed me how to use the features and helped my husband... and I through the whole process. Roy and his staff were helpful, considerate and very knowledgable. I am very happy with my new purchase! Check them out when buying a new car!
Roy Schmidt Honda provides excellent Customer service! They were wonderful to work with and made getting my repairs go very smooth.
The person I dealt with was very pushy and only showed me 2 cars. Then when I said I was going to look at other dealerships he got mad and only offered... to match another dealership when I found a car. When I told him was going with the other dealership he yelled and screamed at me on the phone. I would not recommend anyone buy a car there. I would rather spend more money somewhere else that treats me good.