I Requeste some info on one of the cars from this dealer by mail and i didnt get a response until 3 days later... i mean come on.
I bought a used Ford focus from Ron today and I couldn't be happier with how helpful he was or how easy the process was...
We had a hard time getting a car through other dealerships. I talked to Ron on a Monday and was given an approval within about 20 minutes. By noon on... Tuesday, we drove off of the lot with a great car! It did need back tires to pass inspection, so Ron ordered them and put them on for me within a couple of days. If you have bad credit, not enough credit or just want a good car at a reasonable price, this is the dealership for you!
Never contacted me back. Was looking to purchase a used car.
Purchased a 2006 Saturn Vue in Sept from Ron and Dave. I am very happy with purchase. When I am in need of another vehicle I will be back. I refer everyone... I can to them because I know they will be honest and fair.
I sent them an email request for information about a car and they never responded. I am done with them.
I sent in my finance application on Saturday. Called them up on Tuesday with no answer. Called again on Wednesday and Ron answered, said that he'll call... me back in 20 minutes. Never called back. Called again on Thursday, no answer. Called again on Saturday(a week later) no answer. In their description it says that they'll contact YOU within 24 hours. I haven't even received a call from them after a week. Poor customer service, it's like they don't want to sell cars.
The dealer treated me with respect . He walked me thru the whole process of buying the car. He helped me to make this experience as painless as possible.
Wow! I am a happy customer here. I purchased a 2000 saturn in May of 2014 and its been a great running car. Its great on gas and has not needed anything... so I would highly recommend them to my friends. They go through their cars before they sell them and they will make your purchase a comfortable non stressfull time so thanks ron and dave you're great
I contacted the dealer via cars.com I got a couple emails back from the dealer but nobody ever call me back to talk to see if we could make a deal. To... me they are either too busy or they just did not care nor bother to call my phone number which I provided with the info that I sent. To me is just poor customer service or they did not care about doing business.
I apologize, I replied 26 hours after email was received which is later than normal as we do try to provide immediate responses. It took us 2 days to ...dig out from the snow storm so email replies were not completed immediately. I do recommend calling the dealership if you need immediate assistance.