Auto Gallery of Tampa, LLC

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 21, 2018

    They sold my girlfriend a vehicle which had experienced a major brake system failure, which could cause her death or the death of others. This dealership... covered it up by figuring out a way to remove the brake alerts. These came on within 24 hours of purchase and is a very expensive repair. Despite it being in the warranty, they have ignored all her attempts to get them to repair the vehicle or buy it back!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 21, 2018

    This picture is the "Check Brake System" "Regenerative Brakes Disabled" ABS and Brakes Alerts that all came on within 24 hours of purchase. They sold... me a vehicle that had a brake noise. They told me they just replaced ABS sensors - it will go away. The brake noise was included in the warranty of the sale for them to repair free of charge if it persists. It turned out to need a very expensive repair to fix (Hydraulic & Electronic Brake Controle Unit needed to be replaced - Hybrid). I have made many attempts to get them to purchase the vehicle back or repair the vehicle. This dealership has ignored all my requests for 2 months and have left me with an unsafe & undrivable vehicle. I have lost $5500. As well, Sam has screamed at me multiple times when I have been nothing but polite - which was rude and very upsetting. As well, the vehicle had the brake and ABS alert lights on before they sold the vehicle to me and they did an uncertified repair themselves (they are not licensed mechanics). The repair did not in any way fix the brakes, but only cleared the alerts so they could get the vehicle sold to someone - me without knowing there was a major issue with the vehicle that could cause my death or the death of others! Shame on you...very unethical practice.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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