Ambar Motors

⚠️ warning ⚠️ Please DO NOT purchase any vehicle from these scammers.. They lie about the conditions on the car before they sell it to you.. I purchased a vehicle from them thinking that it was accident clean and it was a HUGE lie.. the car kept giving me problems with only the 5 months I had it ..I try to trade it in with another dealership and that when they showed me the car fax and all the accidents and that why I was having issues.. I went back to amber motors and Richard told me he wasn't aware of the accidents and that if I fixed the car he would replace it with another one of the same value.. After spending another $1500 plus tows on the car I bring finally to the dealer and Richard and Victor both kept this scheme and lies going.. Now I'm stuck with a car that is damaged and has no value to exhange!!!

They were very very helpful from the moment I walked in. They put on the table all the info about the car and were very clear with the additional taxes and dealer fees from the beginning. They were very professional. Very positive experience !

This is the best dealership to go to. They have great customer service great cars and great prices. The person who helped me is Ricardo Hernandez. I am happy with my new car. Omar.V

Honest and easy process, thorough and helpful communication. Recently traded in my 2008 Audi TT for a 2017 Audi TT at Ambar Motors. I contacted them from an online used car site. I live three hours away. Marcos responded to my inquiry and went above and beyond to send me pictures and videos to feel comfortable about the vehicle. When I was ready to talk/text about the numbers, I worked with Luis. We negotiated and agreed upon a fair price including my trade-in. I put a deposit down and planned to drive to their shop a few days later. Luis was very helpful with keeping in touch and helping me with the steps needed on my end to do this as I was new to the FL process. Did I read the “one star” reviews and was I super nervous about the whole thing? YES. But, do not get swayed by those reviews. Everything went exactly as Luis said it would. The car was as described. Smooth sailing through the purchase. Two months later, Luis called to see how the car is working out for me. I love the car and am sooooo thankful for the whole Ambar team. I highly recommend them. You would be in good hands !!

Quit while you're ahead. I am an out of state purchaser. I hired a third party company to do a pre purchase inspection to ensure the quality of the vehicle of interest on my behalf. In the inspection report, I was told the car needed a few items addressed, all basic things, nothing complicated. The salesman said he, his manager, and the owner all said the items were all fine and they would not be fixing them. I am surprised they are willing to sell a car without making sure basic items are up to par. The items in question aren't a matter of opinion, they either need to be replaced or they don't, it's not a subjective call. While I was on the phone receiving the news that they would not be fixing the items the inspector mentioned, they asked if I wanted to speak with a manager and I said ok. After being on hold for a few minutes, they said the manager was tied up with another customer and asked if they could call me back, I said absolutely not a problem. Did they call me back? No. I assume I didn't receive a call back because they know I am right and that they should fix those items, but aren't willing to. Or, just poor customer service, you decide. Either way - WOULD NOT RECOMMEND DOING BUSINESS WITH THIS DEALERSHIP. You'll either be sold a lemon or struggle to have basic communication to handle a pricey transaction. Buyer beware.

The worst worst place to buy !!! They sold me a lemon!! The car needed a new motor in less of nine months after my purchase. Please people don’t ever buy here it was a huge mistake!!!! The check engine light on after only two days of purchase they would not help me and the sale rep Juan Carlos hung up th phone on me!! 181/2 % interest 600.00 payment!!! Not even 30 days on their motor and transmission absolutely nothing !! The absolute worst place ever to get a car .. my car was a jeep Cherokee only 2020 with 27,000 miles there is no way that this could happen !! They sell lemons zero customer service !! Try drive time I recommend them much better I had to buy another vehicle!! Bottom line don’t ever go to amber motor!!! The worst ever !! Trust me when I tell you that !

Muy buena la atención que recibí de Ricardo Herrera el vendedor Buena satisfacción

TERRIBLE EXPERIENCE!! Clowns and thieves run this “dealership”. Stay away at all costs! I drove 3 hours from Melbourne to test drive an Audi S5. Various things broken on the vehicle, and a terrible smell from under the hood after the test drive, possible blown head gasket. Customer satisfaction, what a joke!

Avoid at All cost! horrible customer service. they sell unsafe vehicles. purchase a car , two weeks later the from wheel bar fell apart. try to call the dealer and just get ignore.

In early November I purchased a vehicle from Ambar Motors. At the time of purchase, I was told that this was a "Certified Pre-Owned" vehicle which is why I chose the car in the first place. The car was delivered from the dealership in South Florida to my home in Baton Rouge on Nov. 10th, 2023. I had arranged to meet the driver on a Friday afternoon at a local Home Depot. Instead, the vehicle was dropped off in my driveway in the middle of the night with the keys outside of the vehicle near the tire. This is the first unacceptable experience that we had with the dealership. We had a car stolen out of subdivision just one week prior. He put us at risk of having it happen again. Once my daughter got into her "new" car, we realized that the computer system and touch screen was glitching and not working property. After rebooting it several times, I contacted Luis, our sales representative, to let him know of the issue. He was very little to no help. The monitoring system would change radio stations and text/call people automatically. The GPS wasn't working and would freeze up. I ended up having to send it in to our local Mazda service department. It was concluded that the screen needed to be replaced due to wiring deficiencies causing what is called "ghost touching" which is apparently an issue that many Mazda vehicles have. It was concluded that this vehicle, in fact, WAS NOT a Certified Pre-Owned and that I would have to pay $485 to have the screen replaced. After several calls to Ambar Motors, they refuse to take responsibility that they sold me a defective vehicle. This issue was present before purchasing as WASN'T disclosed prior to purchase. Victor, the manager, says the sale is "As Is" however, I was given false information in relation to the car being "certified", the car had an obvious defect not being disclosed, the battery for the key was dead upon delivery. I was told by Luis that he would send me a new one...still waiting on that over a month later. Now our current issue is that the new license plate was supposed to be delivered by Dec. 8th. It is now Dec. 18th and we are still waiting on the tag. Unethical is an understatement. This company needs to be dealt with so that this doesn't continue to happen to others.