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Phoenix Pre-Owned Motors Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst Customer Service

We were test driving vehicles trying to decide which one was right for us especially after we settled on one only to find out it had a salvage title which changed our minds. We were approached by a male employee (after driving four of their vehicles) and treated very rudely because we wanted to drive more vehicles and check them out. I'm not going to purchase something without checking it out thoroughly. I have never been treated so hateful as a customer. I guess it is a good thing we saw their true colors before doing business here. I do not recommend them at all. We went somewhere else and got a great vehicle and were treated much better.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Happy to call them family

The people at Phoenix are well worth my time. They take time to answer my questions. I am happy to call them family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind review! We appreciate your business and hope that we will continue to do business in the future. We are happy to call you family as well! Thanks, Phoenix Pre-Owned Motors

Very Respectful

Justin Link and the rest of the staff are very respectful, nice, quick! They are very good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was a pleasure working with you also Mike! Thanks for the kind words and we hope you enjoy your purchase!

Awesome Place!

This is an awesome place everyone is so friendly. They have great cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind review! We appreciate your business and hope that we will continue to do business in the future. Phoenix Pre-Owned Motors

Excellent Experience

On my visit I was treated with great respect and felt as though I had know the employees forever and had just met them. Very friendly atmosphere. Graciously would recommend sharing my car buying experience with any other looking for a good vehicle with convenience. They worked really hard to successfully put me in the vehicle that I chose, not one that was chosen for me based on credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind review! We appreciate your business and hope that we will continue to do business in the future. Phoenix Pre-Owned Motors