Reviews
Everything went smooth from learning about the car to
Everything went smooth from learning about the car to buying Garrett was awesome Armando on top and Michael informative I?ll buy all of my cars here from now on
Everything went smooth from learning about the car to
Everything went smooth from learning about the car to buying Garrett was awesome Armando on top and Michael informative I?ll buy all of my cars here from now on
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dina, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
This experience much better than last - was lied to then
This experience much better than last - was lied to then - was hard to come back -Carlos & Erica & Garrett very helpful - loving my new Q8 - rides beautifully- too many bells & whistles for this old coger - but give me time - Tks Lou Fuller
This experience much better than last - was lied to then
This experience much better than last - was lied to then - was hard to come back -Carlos & Erica & Garrett very helpful - loving my new Q8 - rides beautifully- too many bells & whistles for this old coger - but give me time - Tks Lou Fuller
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent !
Excellent !! Good work! Honesty and not trying to rip consumer off!!Great service manager whom I trust!!! Offer pick up and delivery with a loaner!
Excellent !
Excellent !! Good work! Honesty and not trying to rip consumer off!!Great service manager whom I trust!!! Offer pick up and delivery with a loaner!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Diane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Overall this contact with Audi Fort Myers went well.
Overall this contact with Audi Fort Myers went well. I called after receiving a letter regarding a recall. I was able to get an appointment the next day and reserved a loaner vehicle since my car could not be promised for return on the day I dropped it off. The process of drop off and obtaining the loaner vehicle went smoothly and they were able to complete the service on the same day. I never experienced the issue(s) described by the recall, which was resolved by a software upgrade, so assuming the was done and quality of repair was good. I did have a small issue with a charge for the loaner vehicle, but I contacted the Service Rep and he worked with the Service Department Manager to resolve the issue quickly.
Overall this contact with Audi Fort Myers went well.
Overall this contact with Audi Fort Myers went well. I called after receiving a letter regarding a recall. I was able to get an appointment the next day and reserved a loaner vehicle since my car could not be promised for return on the day I dropped it off. The process of drop off and obtaining the loaner vehicle went smoothly and they were able to complete the service on the same day. I never experienced the issue(s) described by the recall, which was resolved by a software upgrade, so assuming the was done and quality of repair was good. I did have a small issue with a charge for the loaner vehicle, but I contacted the Service Rep and he worked with the Service Department Manager to resolve the issue quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Audi Fort Myers and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Pat McGunn at Audi Fort Myers is definitely the one to
Pat McGunn at Audi Fort Myers is definitely the one to see for your next Audi. The process was completely seamless, consumer-centric and stress-free. He made me feel like an old friend and was transparent about everything from the start. 5 Stars!
Pat McGunn at Audi Fort Myers is definitely the one to
Pat McGunn at Audi Fort Myers is definitely the one to see for your next Audi. The process was completely seamless, consumer-centric and stress-free. He made me feel like an old friend and was transparent about everything from the start. 5 Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda, thank you for your wonderful review. We're thrilled to hear that Pat provided you with a seamless, customer-centric experience that felt trustworthy and transparent. We appreciate your feedback and look forward to supporting you with quality service in the future.
Excellent service, reasonable time of service, courteous
Excellent service, reasonable time of service, courteous and professional. Beautiful facility, convenient location, excellent choice of coffees and snacks while you wait. My heartfelt recommendation!
Excellent service, reasonable time of service, courteous
Excellent service, reasonable time of service, courteous and professional. Beautiful facility, convenient location, excellent choice of coffees and snacks while you wait. My heartfelt recommendation!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Boris, thank you so much for your heartfelt recommendation. We're thrilled to hear you enjoyed our excellent service, beautiful facility, and the quality of our coffees and snacks. Your kind words will definitely be shared with our team as we strive to provide trustworthy and customer-centric support every day.
My mom?
My mom?s vehicle was repaired in a timely professional manner. I want to thank the service department for excellent service. Barry the service Director went above and beyond to straighten out the problem with my mom?s car that the Audi dealer in New Jersey could not fix.
My mom?
My mom?s vehicle was repaired in a timely professional manner. I want to thank the service department for excellent service. Barry the service Director went above and beyond to straighten out the problem with my mom?s car that the Audi dealer in New Jersey could not fix.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words about your experience here at Audi Fort Myers. We try every day to satisfy our customers and it’s always nice to know when we succeed.
I showed up without an appointment and they took me right
I showed up without an appointment and they took me right away. My flat tire was replaced under warranty, and everything was quick and easy. Great service all around.
I showed up without an appointment and they took me right
I showed up without an appointment and they took me right away. My flat tire was replaced under warranty, and everything was quick and easy. Great service all around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Neil, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service and fast oil changed , they
Great customer service and fast oil changed , they treated me so good and helped me with my new Audi a5 , their facility was amazing too
Great customer service and fast oil changed , they
Great customer service and fast oil changed , they treated me so good and helped me with my new Audi a5 , their facility was amazing too
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Scheduled Oil change and inspection done within time
Scheduled Oil change and inspection done within time stated at check in. Comfortable waiting area. Car was washed. Service team members were knowledgeable and courteous.
Scheduled Oil change and inspection done within time
Scheduled Oil change and inspection done within time stated at check in. Comfortable waiting area. Car was washed. Service team members were knowledgeable and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Todd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!