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Silverthorne Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)
Visit Silverthorne Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed

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New (618) 421-7153 (618) 421-7153
Used (618) 421-7158 (618) 421-7158
Service (618) 421-7156 (618) 421-7156

Inventory

See all 65 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2021.
Silverthorne Ford a Ford dealer in Robinson Illinois offers new Ford Cars Crossovers SUVs Trucks Commercial Trucks online. Find your dream car from our Ford showroom of Cars Crossovers SUVs Trucks Commercial Trucks or search our new Ford inventory to see what is on our lot get new car pricing and free Ford price quotes. View our used car inventory including our pre-owned Ford vehicles. On behalf of our entire staff we would like to welcome you and thank you for visiting us. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you!

Service center

Phone number (618) 421-7156

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brandon was very easy to work with and made the process so easy. I called about a truck that morning, test drove it on lunch, and we signed for it that evening after my wife got off work. The Finance Department was very knowledgeable and made the process very easy.

Brandon was very easy to work with and made the process so easy. I called about a truck that morning, test drove it on lunch, and we signed for it that evening after my wife got off work. The Finance Department was very knowledgeable and made the process very easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review! We are delighted that we could make your vehicle purchase such a quick and seamless experience. We truly appreciate your business and hope you are enjoying your new truck!

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They have always treated me and my family good I have recommended Silverthorne to multiple people

They have always treated me and my family good I have recommended Silverthorne to multiple people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review. We are thrilled to have had the opportunity to assist you, and we truly appreciate your continued loyalty and business!

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It was great Sorry I've bought my last four or five vehicles from Larry Tedford there at the Ford dealership

It was great Sorry I've bought my last four or five vehicles from Larry Tedford there at the Ford dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review Brian!! We are glad Larry has been able to assist you and look forward to many more !

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Bailey was my salesman and he was outstanding in every way. Professional and exceptional attention to detail. Brandi in finance was super to deal with. You can tell she has been doing her job for a while now. Squared away and everything in order is her personal goal. She was exceptional. The best car buying experience I have ever had.

Bailey was my salesman and he was outstanding in every way. Professional and exceptional attention to detail. Brandi in finance was super to deal with. You can tell she has been doing her job for a while now. Squared away and everything in order is her personal goal. She was exceptional. The best car buying experience I have ever had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had great help from Bailey and Brandi and finding us a new car. Staff was knowledgeable and very helpful along the way to find the right vehicle for us.

We had great help from Bailey and Brandi and finding us a new car. Staff was knowledgeable and very helpful along the way to find the right vehicle for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Walked in and walked out with my new purchase in a short period took less then 24 hours so thank you for all your help and expertise Bailey Leonard

Walked in and walked out with my new purchase in a short period took less then 24 hours so thank you for all your help and expertise Bailey Leonard

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We were visiting the Crawford County Humane Society in Robinson Il. While we were there, our tire pressure monitor light went on. My husband found a nail in one of the tires, and the tire pressure was 22psi. We went to Silverthorne Ford to see if they could help us. These people could not have been nicer. They were going to patch the tire, but Geoffrey discovered some large cracks on the inside of the tire. We were shocked since we had just had our tires rotated by our mechanic, and he never said anything. Jordan was surprised the tire hadn't blown. It could have been a bad accident if the tire had blown while we were driving at highway speeds. Even though the mechanics were busy, they took the time to replace the damaged tire. Geoffrey inspected the other 3 tires, and the other 3 were beginning to get cracks in them as well. This is a Ford dealer and we have a Toyota, so it was really nice they were willing to help us instead of sending us elsewhere. We live in Minnesota and we're on our way back. We forgot to take pictures of the tire to show our mechanic. Makayla was nice enough to send us some photos. We were just so amazed at the kindness and customer service we were provided by everyone at the dealership. Jordan, Geoffrey, Makayla, and Bailey really stood out. Bailey spent a lot of time showing my husband the owner's Hellcat he was detailing while we waited. We couldn't have been happier with the service everyone provided. We would highly recommend you take your vehicle there if you need any service.

We were visiting the Crawford County Humane Society in Robinson Il. While we were there, our tire pressure monitor light went on. My husband found a nail in one of the tires, and the tire pressure was 22psi. We went to Silverthorne Ford to see if they could help us. These people could not have been nicer. They were going to patch the tire, but Geoffrey discovered some large cracks on the inside of the tire. We were shocked since we had just had our tires rotated by our mechanic, and he never said anything. Jordan was surprised the tire hadn't blown. It could have been a bad accident if the tire had blown while we were driving at highway speeds. Even though the mechanics were busy, they took the time to replace the damaged tire. Geoffrey inspected the other 3 tires, and the other 3 were beginning to get cracks in them as well. This is a Ford dealer and we have a Toyota, so it was really nice they were willing to help us instead of sending us elsewhere. We live in Minnesota and we're on our way back. We forgot to take pictures of the tire to show our mechanic. Makayla was nice enough to send us some photos. We were just so amazed at the kindness and customer service we were provided by everyone at the dealership. Jordan, Geoffrey, Makayla, and Bailey really stood out. Bailey spent a lot of time showing my husband the owner's Hellcat he was detailing while we waited. We couldn't have been happier with the service everyone provided. We would highly recommend you take your vehicle there if you need any service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We worked with Brandi and Bailey and couldn’t have been more helpful. Great experience and if we are ever in the market again, we will look to this dealership.

We worked with Brandi and Bailey and couldn’t have been more helpful. Great experience and if we are ever in the market again, we will look to this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Traveled almost a hundred miles to buy a vehicle at Silverthorne. Bailey and Brandi couldn’t have been more helpful or accommodating. Great buying experience. Small town old school dealership that treats people like friends and neighbors, not like just another a$$ in a seat. Thanks

Traveled almost a hundred miles to buy a vehicle at Silverthorne. Bailey and Brandi couldn’t have been more helpful or accommodating. Great buying experience. Small town old school dealership that treats people like friends and neighbors, not like just another a$$ in a seat. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful staff. Kind respectful and allowed me to find the vehicle that worked for me. Did not push

Very helpful staff. Kind respectful and allowed me to find the vehicle that worked for me. Did not push

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thank you for your time in response we look forward to working with you in the future

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