Lakeshore Auto Sales

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 5, 2018

    I made an appointment to view a vehicle listed on this website. They had 26 hours advanced notice. I drove an hour one way to see this vehicle and I... waited an hour there. The vehicle wasn't there. It was taken to get "fluids." That should've already been done in advance. My appointment wasn't until late afternoon. After an hour I was finally informed that there was a problem with the "fuel sensor," that would only cost $10 to repair and I could view the vehicle another day. I don't know much about vehicles, but I do know that something they were telling me would be so inexpensive and simple to fix shouldn't have prevented them from at least showing me the vehicle. The woman I dealt with was kind. However, I wasted 3 hours of my time and gas because no one could be up front and honest with me. No one notified me before my appointment (and I was in continual contact throughout that day with them) to let me know to post pone the visit. No one told me when I got there that there was a problem and instead decided to wait an hour to tell me. Finally, they didn't show me the vehicle because of a "fuel sensor." I would've understood -- Let me see the vehicle and decide for myself if it's worth a repeat trip. Instead it was hidden.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • April 13, 2017

    An overall great experience!! The sales team is top notch!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?