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Unlimited Auto Group

(59 reviews)
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Sales hours: 2:00pm to 6:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday 2:00pm–6:00pm
(513) 208-2610 (513) 208-2610

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See all 300 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2015.

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Unlimited Auto Group from DealerRater.

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I have bought a lot of cars in my life - new and used.

I have bought a lot of cars in my life - new and used. This was by far the WORST experience I have ever had. The car was delivered in terrible condition - FILTHY and ZERO GAS. The delivery driver tried to make me pay him despite the fact that I had already paid for the delivery in the final price. I had to pull up my paperwork to show him. The paperwork was mailed to me and was supposed to contain a return overnight delivery envelope. It did not. I had to cover that cost as well. I was told and it was indicated on the paperwork that the car had 61,000 miles. From the time I signed the odometer disclosure until it was delivered to me (about 5 days), some how an extra 2000 miles were magically put on the vehicle. No one had an explanation for this, nor did they act like they cared at all. The salesman Vince and owner Abe would avoid my calls and messages attempting to get them to make everything right. I am glad I don’t live in Ohio, because I am sure it would have gotten ugly. Instead, I am informing the public and the Attorney General of Ohio how these griffs do business in hopes they won’t pull the okie doke on anyone else. Shameful!! The car oddly enough came with two sets of keys, one for the car we purchased and one for a pick up truck. Vince, Abe and the whole staff are trash!

I have bought a lot of cars in my life - new and used.

I have bought a lot of cars in my life - new and used. This was by far the WORST experience I have ever had. The car was delivered in terrible condition - FILTHY and ZERO GAS. The delivery driver tried to make me pay him despite the fact that I had already paid for the delivery in the final price. I had to pull up my paperwork to show him. The paperwork was mailed to me and was supposed to contain a return overnight delivery envelope. It did not. I had to cover that cost as well. I was told and it was indicated on the paperwork that the car had 61,000 miles. From the time I signed the odometer disclosure until it was delivered to me (about 5 days), some how an extra 2000 miles were magically put on the vehicle. No one had an explanation for this, nor did they act like they cared at all. The salesman Vince and owner Abe would avoid my calls and messages attempting to get them to make everything right. I am glad I don’t live in Ohio, because I am sure it would have gotten ugly. Instead, I am informing the public and the Attorney General of Ohio how these griffs do business in hopes they won’t pull the okie doke on anyone else. Shameful!! The car oddly enough came with two sets of keys, one for the car we purchased and one for a pick up truck. Vince, Abe and the whole staff are trash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Texted with a salesperson.

Texted with a salesperson. Friendly enough but did not follow thru in providing a video of the vehicle like he said he would. No futher communication after that.

Texted with a salesperson.

Texted with a salesperson. Friendly enough but did not follow thru in providing a video of the vehicle like he said he would. No futher communication after that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Trust lost in seconds when lies sell danger—protect your

Trust lost in seconds when lies sell danger—protect your money, your family, and your life. Don’t trust Vince west

Trust lost in seconds when lies sell danger—protect your

Trust lost in seconds when lies sell danger—protect your money, your family, and your life. Don’t trust Vince west

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Eric was a great help I would recommend the place because

Eric was a great help I would recommend the place because of him. Thank you

Eric was a great help I would recommend the place because

Eric was a great help I would recommend the place because of him. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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sales staff are kids that dont have a clue.

sales staff are kids that dont have a clue. everything overpriced. if you wanna get ripped off go here

sales staff are kids that dont have a clue.

sales staff are kids that dont have a clue. everything overpriced. if you wanna get ripped off go here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Please stay far away from this dealership if at all

Please stay far away from this dealership if at all possible. They falsely advertise their vehicles. I had two certified mechanics review the vehicle and contacted this company regarding missing equipment it was said to have included. It does not have this equipment and was purposely hidden from an inspection. I have retained an attorney and filed formal complaints with my lender as well as the Ohio attorney general. Unless you’re looking to buy a totaled vehicle or something that’s going to cost you thousands to repair stay clear! The owner is insisting that the ‘as is’ law covers his false advertising, so that I will handle in court. I’d go into further detail but considering I’m taking it to court it’s best I don’t at this time. Learn from me and just stay away!

Please stay far away from this dealership if at all

Please stay far away from this dealership if at all possible. They falsely advertise their vehicles. I had two certified mechanics review the vehicle and contacted this company regarding missing equipment it was said to have included. It does not have this equipment and was purposely hidden from an inspection. I have retained an attorney and filed formal complaints with my lender as well as the Ohio attorney general. Unless you’re looking to buy a totaled vehicle or something that’s going to cost you thousands to repair stay clear! The owner is insisting that the ‘as is’ law covers his false advertising, so that I will handle in court. I’d go into further detail but considering I’m taking it to court it’s best I don’t at this time. Learn from me and just stay away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really Enjoyed Working With Vince On Buying An 04

Really Enjoyed Working With Vince On Buying An 04 Corvette He Made it Very Easy

Really Enjoyed Working With Vince On Buying An 04

Really Enjoyed Working With Vince On Buying An 04 Corvette He Made it Very Easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service.

Excellent customer service.clean in safe vehicle.great deal on truck.excellent saleman.clean building.

Excellent customer service.

Excellent customer service.clean in safe vehicle.great deal on truck.excellent saleman.clean building.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a late model Toyota Tacoma at a whole sale price

I bought a late model Toyota Tacoma at a whole sale price seems to run and drive nice made a 100 mile trip home no problems the sales staff friendly

I bought a late model Toyota Tacoma at a whole sale price

I bought a late model Toyota Tacoma at a whole sale price seems to run and drive nice made a 100 mile trip home no problems the sales staff friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2008 Pontiac g6 off of them and they straight up

Bought a 2008 Pontiac g6 off of them and they straight up lied to me about it two years later I just gave it back got fed up with how much time and money I put into the xxxx thing

Bought a 2008 Pontiac g6 off of them and they straight up

Bought a 2008 Pontiac g6 off of them and they straight up lied to me about it two years later I just gave it back got fed up with how much time and money I put into the xxxx thing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 59 reviews