Reviews
Write a reviewSmall dealer, poor customer service! Be aware!
I made a confirmed appointment to go test drive a 2012 Audi A6 at 3pm on Friday. When I got to this "corner pocket" tiny dealership in Laurel, their front door was closed and no one was there. So I couldn't get in. How can these people give me a confirmed appointment and not be there? I also realized that on their rather small lot, the 2012 Audi 16 wasn't there. In fact, they had no other Audi's. I can only assume that they were either on lunch or was getting the car from somewhere else. But how can no one be there, with all two entrances closed (locked) during the 9am-5pm business hours? Buyer please be aware, and I'd suggest take your business elsewhere to a bigger dealership. This particular "RPM" dealership had about 30 cars or so on their lot.
Small dealer, poor customer service! Be aware!
I made a confirmed appointment to go test drive a 2012 Audi A6 at 3pm on Friday. When I got to this "corner pocket" tiny dealership in Laurel, their front door was closed and no one was there. So I couldn't get in. How can these people give me a confirmed appointment and not be there? I also realized that on their rather small lot, the 2012 Audi 16 wasn't there. In fact, they had no other Audi's. I can only assume that they were either on lunch or was getting the car from somewhere else. But how can no one be there, with all two entrances closed (locked) during the 9am-5pm business hours? Buyer please be aware, and I'd suggest take your business elsewhere to a bigger dealership. This particular "RPM" dealership had about 30 cars or so on their lot.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
car repaired and completed satisfactory
The service was provided satisfactory and on time.
car repaired and completed satisfactory
The service was provided satisfactory and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
I had a great experience with this dealership. Salesman and staff were easy to work with. Most importantly got a great deal on am awesome vehicle! Would highly recommend!!
Great Experience!
I had a great experience with this dealership. Salesman and staff were easy to work with. Most importantly got a great deal on am awesome vehicle! Would highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Super Friendly Staff
I purchased my vehicle from RPM a few weeks ago. The process was so simple, and their staff was incredibly helpful. I would definitely recommend RPM Auto Sales. I am very pleased with the customer service I received and most importantly I am very satisfied with my purchase.
Great Service, Super Friendly Staff
I purchased my vehicle from RPM a few weeks ago. The process was so simple, and their staff was incredibly helpful. I would definitely recommend RPM Auto Sales. I am very pleased with the customer service I received and most importantly I am very satisfied with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealer
I purchased my Honda Civic from RPM auto sales. I was very satisfied with my experience. I was a first time buyer and sales rep Jonathan was very helpful and super friendly. The loan process was pretty straight forward and the finance specialist Massiel was very helpful explaining all of my questions as a first time buyer. I am very pleased with RPM
Great Dealer
I purchased my Honda Civic from RPM auto sales. I was very satisfied with my experience. I was a first time buyer and sales rep Jonathan was very helpful and super friendly. The loan process was pretty straight forward and the finance specialist Massiel was very helpful explaining all of my questions as a first time buyer. I am very pleased with RPM
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!
I bought my first car here a couple months ago. So far the car drives great. Soon I will be getting my first oil change. They gave me a great deal. 4 free oil changes and a 1 year free maintenance!!! The sales Person wasn't pushy at all. Over all it was a great experience!
Great Service!
I bought my first car here a couple months ago. So far the car drives great. Soon I will be getting my first oil change. They gave me a great deal. 4 free oil changes and a 1 year free maintenance!!! The sales Person wasn't pushy at all. Over all it was a great experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase