Reviews
Shawn helped me with my gr supra purchase and he did a
Shawn helped me with my gr supra purchase and he did a great job of making feel well taken care of. He was not pushy, worked with me every step of the way and in the end I feel like Ingot a great deal! I will definitely be working with Shawn again in the future!
Shawn helped me with my gr supra purchase and he did a
Shawn helped me with my gr supra purchase and he did a great job of making feel well taken care of. He was not pushy, worked with me every step of the way and in the end I feel like Ingot a great deal! I will definitely be working with Shawn again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor juan is super helpful thorough and
My service advisor juan is super helpful thorough and truly the only thing I like about my Mazda CX 30 I hate this car, but my visit to brickle Mazda each and every time has been terrific.
My service advisor juan is super helpful thorough and
My service advisor juan is super helpful thorough and truly the only thing I like about my Mazda CX 30 I hate this car, but my visit to brickle Mazda each and every time has been terrific.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Front desk folks are great I was very impressed with the entire team
Great service.
Great service. Front desk folks are great I was very impressed with the entire team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive, thorough, generous with info provided.
Attentive, thorough, generous with info provided. Kind and respectful at all times. Has been the 'rep' for several maintenance and minimal issues in the past 5 years. Extremely satisfied with their service.
Attentive, thorough, generous with info provided.
Attentive, thorough, generous with info provided. Kind and respectful at all times. Has been the 'rep' for several maintenance and minimal issues in the past 5 years. Extremely satisfied with their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Clean welcoming good personnel attentive
Very Clean welcoming good personnel attentive knowledgeable. They forgot to clean the car and they did not use paper mats
Very Clean welcoming good personnel attentive
Very Clean welcoming good personnel attentive knowledgeable. They forgot to clean the car and they did not use paper mats
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
: “Highway Robbery in a Suit — A Warning About Brickell
: “Highway Robbery in a Suit — A Warning About Brickell Motors” There is no greater stupidity than willful ignorance—seeing the deception, feeling the consequences, and still pretending it’s all normal. That’s exactly what Brickell Motors preys on: customers who don’t question the fine print. Let me be crystal clear: this dealership is engaging in deceptive, unethical, and potentially illegal practices, hiding behind a polished showroom full of six-figure vehicles to justify predatory fees. They push charges that have no legal basis, then falsely claim they are mandated by Florida law — a blatant lie. Here’s what I was quoted for a $38,000 vehicle: • PermaPlate (paint protection for your license plate?) – $799 • BLM Certification (meaningless internal prep fee) – $1,895 • Government fees – $1,030 (not itemized, suspiciously inflated) • Doc/Processing fee – $1,145 • Sales tax – $1,709 (the only legitimate fee) Grand total? Nearly $45,000 for a $38,000 car. That’s a $7,000 markup for nothing of value. When I challenged these fees, I was told, arrogantly, “That’s how high-end dealers operate.” Sorry, but deception is not a luxury feature. The young salesman, Harvey, had the nerve to boast that “plenty of stupid people don’t even check the final numbers and still buy.” He even tried to play the hero by offering a $500 discount—like it was some grand favor. Newsflash: your entire fee structure is a scam. From sales to management, the culture at Brickell Motors reeks of arrogance, indifference, and a complete lack of professionalism. They are not there to understand your needs or work with integrity. They are there to extract every dollar they can from unsuspecting buyers. Let me tell you how this ended: I bought the exact same car from an authorized, reputable dealer, with zero junk fees and a two-year certified warranty included—the way it should be. Final advice: Don’t be one of the “stupid” customers they brag about. Do your homework. Call their bluff. Walk away. And above all, don’t feed the wolves running this showroom.
: “Highway Robbery in a Suit — A Warning About Brickell
: “Highway Robbery in a Suit — A Warning About Brickell Motors” There is no greater stupidity than willful ignorance—seeing the deception, feeling the consequences, and still pretending it’s all normal. That’s exactly what Brickell Motors preys on: customers who don’t question the fine print. Let me be crystal clear: this dealership is engaging in deceptive, unethical, and potentially illegal practices, hiding behind a polished showroom full of six-figure vehicles to justify predatory fees. They push charges that have no legal basis, then falsely claim they are mandated by Florida law — a blatant lie. Here’s what I was quoted for a $38,000 vehicle: • PermaPlate (paint protection for your license plate?) – $799 • BLM Certification (meaningless internal prep fee) – $1,895 • Government fees – $1,030 (not itemized, suspiciously inflated) • Doc/Processing fee – $1,145 • Sales tax – $1,709 (the only legitimate fee) Grand total? Nearly $45,000 for a $38,000 car. That’s a $7,000 markup for nothing of value. When I challenged these fees, I was told, arrogantly, “That’s how high-end dealers operate.” Sorry, but deception is not a luxury feature. The young salesman, Harvey, had the nerve to boast that “plenty of stupid people don’t even check the final numbers and still buy.” He even tried to play the hero by offering a $500 discount—like it was some grand favor. Newsflash: your entire fee structure is a scam. From sales to management, the culture at Brickell Motors reeks of arrogance, indifference, and a complete lack of professionalism. They are not there to understand your needs or work with integrity. They are there to extract every dollar they can from unsuspecting buyers. Let me tell you how this ended: I bought the exact same car from an authorized, reputable dealer, with zero junk fees and a two-year certified warranty included—the way it should be. Final advice: Don’t be one of the “stupid” customers they brag about. Do your homework. Call their bluff. Walk away. And above all, don’t feed the wolves running this showroom.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The team was professional and courteous.
The team was professional and courteous. They even give you a digital video of the head mechanic going over your car.
The team was professional and courteous.
The team was professional and courteous. They even give you a digital video of the head mechanic going over your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Miguel the Service advisor was courteous and professional
Miguel the Service advisor was courteous and professional , problem was resolved Car service was done in time
Miguel the Service advisor was courteous and professional
Miguel the Service advisor was courteous and professional , problem was resolved Car service was done in time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service!
Amazing service! Great service! Eros was amazing and provided updates in a timely manner Great service! Eros was amazing and provided updates in a timely manner. The ambience at the dealer was great too
Amazing service!
Amazing service! Great service! Eros was amazing and provided updates in a timely manner Great service! Eros was amazing and provided updates in a timely manner. The ambience at the dealer was great too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The personal and the treatment on the maintenance area
The personal and the treatment on the maintenance area are the best in all the dealer.
The personal and the treatment on the maintenance area
The personal and the treatment on the maintenance area are the best in all the dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair