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Jacky Jones Chrysler Dodge Jeep Ram

(441 reviews)
Visit Jacky Jones Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–7:00pm 8:00am–5:00pm
Wednesday 8:30am–7:00pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–7:00pm 8:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (855) 276-8328 (855) 276-8328
Used (877) 798-3024 (877) 798-3024
Service (877) 811-0615 (877) 811-0615

Reviews

(441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacky Jones Chrysler Dodge Jeep Ram from DealerRater.

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Everything went according to schedule no issues and

Everything went according to schedule no issues and prompt service on my Jeep. Thanks again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thanks so much for finding and repairing the electrical

Thanks so much for finding and repairing the electrical problem on my new. ram 2500

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service dept.

Great service dept. Very helpful. Everyone went over & beyond to explain service on 2 of my vehicles. Thanks so much Amy!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I usually buy two Rams a year from this dealership.

I usually buy two Rams a year from this dealership. They always take care of everything. Jacky Jones of Cleveland is a top notch dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The lobby is always welcoming and comfortable while

The lobby is always welcoming and comfortable while waiting for service. The staff are always friendly and I never have problems describing the service I require.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, very helpful and willing to explain and take

Friendly, very helpful and willing to explain and take time with me to keep me informed on my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with vehicle service at JJCDJR is always

My experience with vehicle service at JJCDJR is always professional and timely. Amy makes certain my truck is attended to and provides me with updates during my visit.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had a new 6.

Had a new 6.7L Cummins motor installed in my 2016 Ram 3500. Extremely satisfied with the Parts & Service Departments! Once I made the decision to purchase a new motor for my truck, Jacky Jones had me back on the road quicker than expected! Great job all the way around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honesty, professionalism & service IS Jacky Jones.

Honesty, professionalism & service IS Jacky Jones. Work was prompt & explained. My advisor expedited the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Super friendly and considerate of your vehicle issues.

Super friendly and considerate of your vehicle issues. Harrison was very helpful with my problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.