Lifted Trucks - Phoenix

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4.0
(23 reviews)
Visit Lifted Trucks - Phoenix
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 8:00am–5:00pm 8:00am–7:00pm
Tuesday 8:00am–5:00pm 8:00am–7:00pm
Wednesday 8:00am–5:00pm 8:00am–7:00pm
Thursday 8:00am–5:00pm 8:00am–7:00pm
Friday 8:00am–5:00pm 8:00am–7:00pm
Saturday Closed 8:00am–6:00pm
Sunday Closed Closed
(480) 389-2388 (480) 389-2388

Inventory

See all 99 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2015.
LIFTED TRUCKS specializes in the sale of lifted and non-lifted gas and diesel trucks and carry the largest selection of custom trucks in the American south west! We offer some of the best financing options available with rates as low as 1.5%. We also offer military discounts and free no hassle credit union membership!
"Arizona's Toughest Trucks!"
liftedtrucksdieseltruckoffroadcardealerdealershipusedArizonaAZcustom4x4salequalitynice

Service center

Phone number (480) 389-2388

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.0
(23 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Incomplete truck for the price???

The truck I bought had a programmer in it this dealer removed, or previous owner - either way it's missing and my truck tune is set somewhere-not stock! I spent 73 K on this truck when I bought it 5 months ago. They never sent me a replacement for my 2017 F250 6.7L programmer. I had to buy the wireless air bag controller as that was also missing. It also had 3 bald tires and 1 new tire (not even the same tires). I had them install 3 new tires to match the 1 new tire, which I know they just rolled into the cost of the truck anyway -somewhere. Save your money - buy and build your own COMPLETE truck. I wonder what happens to all the $500-1K programmers, bags, air controllers that get removed??? I took my post down a while ago because I thought they were going send me a replacement programmer...nothing happened, so this is back up.

1.0

Warning

Was not going to write this review but it’s been a week and have not seen my money back. Purchased a 2018 f350 limited from lifted trucks Phoenix Nov 6 Engine light on 2 miles down the road Nov 8 vehicle brought back for engine light with 3/4 tank of fuel was told driving it about 15-20 miles. Truck has 34gallon fuel tank Nov 10 vehicle picked up with 1/4 tank of fuel. Called and asked where all the fuel was consumed. They said they’d fill it up for me. Nov 15 dropped truck off for clunk in the front end and oil leak. Nov 16 called to see what the status was on the truck. Was told oil leak was from the oil pan and the oil pan was removed cleaned and re siliconed. Was told they could not duplicate the clunk in the front end and that they wanted me to come drive it to help duplicate the noise. Nov 17 go to dealer ship and while waiting to go test drive it for the clunk I climbed underneath to check that they indeed re sealed the oil pan. My findings were that someone had covered there finger in silicone and smeared it to cover it. I told my sales rep what I had found. I then went on the test drive with the service manager and asked about the oil leak and was told it was just tightened up with silicone. In my findings the bolts for the oil pan were not tightened or any wrench or socket had been on any bolt. I went and talked back with my sales rep he told me he would call me a bit later after he talked with the service manager. I received a call 30 min later from bill stating to take the truck for the weekend with the bandage fix and that his service department assured me it would not leak. And that Monday Nov 22 they would pull the oil pan and fix it the proper way. I then stated or we can go about this a different way that you can keep the truck or I would try and find something else on the lot. He told me to come back in and we would figure it out. I went back in that day and they tried to put me in another truck but I refused and just wanted my money back. Now a week later I still have no received my money back.

5.0

Lifted Trucks Phoenix Mark McDonald

Mark McDonald at the main store was very helpful and I highly recommend him to anyone looking for a cool truck! It was a great experience!

5.0

Excellent experience all around.

While purchasing a truck at the 2021 E Bell Rd Phoenix Lifted Trucks location, salesman Jae McCaskill, and Bill in finance were EXTREMELY friendly, helpful, professional, and patient in helping me pick out the right truck. I definitely recommend Lifted Trucks to anyone looking for a vehicle.....and be sure to ask for Jae and/or Bill for help. They will take the time to find the right vehicle for you with absolutely no pressure. Thank you Jae and Bill!!!

1.0

Worst place to buy

I made a deal with them to buy a truck. It had a problem and they said they would fix it. They never called back. When I called them I was told they sold my truck. Total BS Never try to buy from them not a single bit of truth from them. I assume they didn't fix the problem with the truck and screwed the next guy.

1.0

Rip off

When I bought this truck I brought up the wrong vehicle in the internet before I made this purchase thinking I had made a decent deal. I overpaid by almost 15000 for this truck. What kind of dealer does this. Do your homework before you buy check KBB and NADA values. These guys have dollar signs in there eyes and will tell you whatever they need to to make a sale. Don't be fooled

2.0

Not a real dealership

1st came in to look @ a Ford V8 f150 advertised online. "Nope, don't got it, but we have this 2019". Bait n switch. But, got a good deal out of them anyways. The only two problems were getting paperwork to my bank to do the loan, (had to do it myself) and them not following the dealership instructions from the bank and got I charged $495 to do paperwork my bank does for me. Called them on it and just got ran around till I gave up. Bottom line,,,, typical used car salesman out for a buck and no integrity.

2.0

Started great, done after the transaction

I bought my Jeep Wrangler in December 2019 and must say I was pleasantly surprised by the dealership. I was out of town and my wife found the Jeep she wanted and the dealership was nothing but great to her. The whole deal was put together over the phone and I signed the final paperwork when I got back in town. We had a great experience with Sam and the Lift Shop employees. As my wife drove the Jeep off the lot and was 3 miles away the TPMS light came on. Called immediately and was told it takes a few miles for the TPMS to calibrate and give it the weekend....which is true. It never went off and they had me bring it back to the Lift Shop the following week. I did, they said it was $12K tool they didn't have to code and take to any Jeep dealership. Took to Tempe Jeep dealership who then pulled up by the VIN and asked is this a rental car? Turns out it came from Enterprise in Canada prior to being purchased by Lifted Trucks. Didn't know or think I would have bought a rental car, that one owner Carfax is deceptive that was given to me. They didn't touch it, went back to Lift Shop at their request and told to find a dealership with lifted Jeeps they will know what to do. Took to a Scottsdale Jeep dealership and they said it would be 1-2 weeks before they could look at it, called Lifted Trucks and told them I shouldn't be running around town trying to get my new Jeep fixed. Told to bring it in. It's March 4th, my Jeep has been in Lifted Trucks shop for 31 business days total at various times since the purchase. Light still on, a gray area technically, but dealership should have never sold me a non-functioning TPMS vehicle under 49 USC 30122(b). Again, it's gray and favors the automotive dealer more than the consumer. Only fair to say my sales rep was great and overall buying process was one of the best. I think they are all about the transaction and follow up is not their strong suit. The sales manager who will remain nameless is awful, doesn't call you back, acts annoyed that you are frustrated you just purchased a flawed vehicle and disappointed by it, and when you come in sits at his computer making it clear he values his time much more than yours. By the way, pushed me for a review every time I saw him....here you go. Also same guy tried to tell me this happened after we bought it, no it happened as we could see the dealership in our rear view mirror as we exited the dealership. I then called for the General Manager, when I started talking to Bob who was very helpful. Again took my Jeep in for 7 business days, picked up, repeat. Called 2/24 on vacation and left message with Bill (not service manager Bill), texted sales rep who assured me a call back, called dealership left message again with receptionist, its March 4th....nothing. I will figure it out I guess. Would not buy from then again after this experience. Be careful buying those "special deals" from Canada they have on the lot....they are prior rental cars in my case. Probably pretty standard in the industry, but i feel the consumer should know. I wouldn't have bought knowing that. I think it is a decent, honest business, but I have been treated wrong.

5.0

Lifted trucks

He was amazing! Made the experience so easy! Highly reccomend him to anyone in the market for a lifted truck! Very personable, easy to work with, and very happy with my purchase!

5.0

Great experience

James and the guys at Lifted Trucks made the process of buying a car easy. I got a great truck for exactly the deal that I was hoping for. So exited to get more vehicles from these guys in the future.

Read all 23 reviews