Reviews
Excellent and timely service!
Excellent and timely service! No pushing but good explanation of why some service items are recommended. Thank you!
Excellent and timely service!
Excellent and timely service! No pushing but good explanation of why some service items are recommended. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service kind personnel great response.
Excellent service kind personnel great response. Explanation of service. Nothing left unchecked all around good experience.
Excellent service kind personnel great response.
Excellent service kind personnel great response. Explanation of service. Nothing left unchecked all around good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to access, friendly staff, very efficient and
Easy to access, friendly staff, very efficient and thorough, gave a great explanation of needed services
Easy to access, friendly staff, very efficient and
Easy to access, friendly staff, very efficient and thorough, gave a great explanation of needed services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought our 2020 Honda over the web using Edocuments.
We bought our 2020 Honda over the web using Edocuments. Salesman was perfect. Our car needed 1 repair and it was completed without hassle and before delivery.
We bought our 2020 Honda over the web using Edocuments.
We bought our 2020 Honda over the web using Edocuments. Salesman was perfect. Our car needed 1 repair and it was completed without hassle and before delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Everyone very professional and helpful.
Everyone very professional and helpful. I was told on the phone that appointment would take 2 hours when I checked in I was told 4. The gal working with me said let’s see what we can do. Sure enough she got me otta there little over 2 hours. Pretty awesome!
Everyone very professional and helpful.
Everyone very professional and helpful. I was told on the phone that appointment would take 2 hours when I checked in I was told 4. The gal working with me said let’s see what we can do. Sure enough she got me otta there little over 2 hours. Pretty awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. My service advisor Chiane was very helpful and I really enjoy this dealership.
Great customer service.
Great customer service. My service advisor Chiane was very helpful and I really enjoy this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we're glad to hear that Chiane provided you with great customer service at Rairdon's Honda of Sumner. Thanks for sharing your positive experience!
I just wanted say I have had the best service experience
I just wanted say I have had the best service experience from honda of fife. I first went to thus dealership to buy a 22 Honda civic sport touring. I had bad experience with sales. I bought 22 civic from south tacoma honda. Loved the sales department. I needed to have my new car serviced so I took it to Honda of south tacoma. I first was received very nicely. Checked the car in. With in 15 mins I was called to the front desk. I was told that since I had messed with mu own car they would not fix it under the warrenty. Ok no problem I took my car and drove to Honda of fife. Very wonderful staff at service department was very warm. I had installed an aftermarket bass speaker and replaced a fuse with a non low profile fuse. Honda of fife was super honest and explained that I had accidentally damaged a wire. Ok no problem. They quoted me a price and I agreed to the price. Car was fixed. Ok next time I went to Honda of fife oil change. Once again great service and they even honored a coupon I had from south tacoma honda. I really want say enough great things about this service department. Had 2 recalls on my 22 Honda civic. Both of these recalls handled very professional and quick.
I just wanted say I have had the best service experience
I just wanted say I have had the best service experience from honda of fife. I first went to thus dealership to buy a 22 Honda civic sport touring. I had bad experience with sales. I bought 22 civic from south tacoma honda. Loved the sales department. I needed to have my new car serviced so I took it to Honda of south tacoma. I first was received very nicely. Checked the car in. With in 15 mins I was called to the front desk. I was told that since I had messed with mu own car they would not fix it under the warrenty. Ok no problem I took my car and drove to Honda of fife. Very wonderful staff at service department was very warm. I had installed an aftermarket bass speaker and replaced a fuse with a non low profile fuse. Honda of fife was super honest and explained that I had accidentally damaged a wire. Ok no problem. They quoted me a price and I agreed to the price. Car was fixed. Ok next time I went to Honda of fife oil change. Once again great service and they even honored a coupon I had from south tacoma honda. I really want say enough great things about this service department. Had 2 recalls on my 22 Honda civic. Both of these recalls handled very professional and quick.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karin, we're delighted to hear about your positive experiences with the service department at Rairdon's Honda of Sumner. It's great that they were able to assist you effectively and provide honest communication throughout your visits. Thank you for sharing such positive feedback!
Great service the moment you drive into the service dept.
Great service the moment you drive into the service dept. Detailed review of vehicle computer readout.
Great service the moment you drive into the service dept.
Great service the moment you drive into the service dept. Detailed review of vehicle computer readout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dorene, we're so happy to hear you had a great experience with our service department at Rairdon's Honda of Sumner. Thank you for sharing your feedback!
Chiane Martin was efficient, professional, and very
Chiane Martin was efficient, professional, and very knowledgeable about the service required on my Ridgeline. It was a very pleasant experience dealing with Chiane.
Chiane Martin was efficient, professional, and very
Chiane Martin was efficient, professional, and very knowledgeable about the service required on my Ridgeline. It was a very pleasant experience dealing with Chiane.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very helpful in explaining all the options
They were very helpful in explaining all the options available to make the purchase as easy and smooth as possible. They we all very courteous and professional.
They were very helpful in explaining all the options
They were very helpful in explaining all the options available to make the purchase as easy and smooth as possible. They we all very courteous and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car