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Fairway Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The biggest robbery they have ever committed against me,

The biggest robbery they have ever committed against me, they charge me $140 to tell me things that I already know. and they didn't give me an answer for what I actually came to check, on the phone they tell you one thing and in person they tell you another. I have nothing against anyone but they need better service in these places for the prices they charge

The biggest robbery they have ever committed against me,

The biggest robbery they have ever committed against me, they charge me $140 to tell me things that I already know. and they didn't give me an answer for what I actually came to check, on the phone they tell you one thing and in person they tell you another. I have nothing against anyone but they need better service in these places for the prices they charge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Joel, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We want to regain your trust and your business so please reach out to our Service Manager, Michal Puksar, at 877-757-1505. We will work with you to resolve this matter to your satisfaction.

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My great Suburu Crosstrek

I'm really happy with my 2024 Subaru Crosstrek, which I purchased at Fairway Subaru in Hazelton.

My great Suburu Crosstrek

I'm really happy with my 2024 Subaru Crosstrek, which I purchased at Fairway Subaru in Hazelton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rate Fairway Subaru Hazel Twp. PA

Very good service during car inspection. Did all that was asked and the people at Fairway were courteous, friendly, and most of all I was satisfied with the service.

Rate Fairway Subaru Hazel Twp. PA

Very good service during car inspection. Did all that was asked and the people at Fairway were courteous, friendly, and most of all I was satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional and Friendly

I have purchased two cars from Fairway Subaru. I always come back here for maintenance because the service team is professional and friendly. I have always been treated with kindness and courtesy by the entire staff.

Professional and Friendly

I have purchased two cars from Fairway Subaru. I always come back here for maintenance because the service team is professional and friendly. I have always been treated with kindness and courtesy by the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4s4bsafc7k3358445

Car in 3 times for noise in front end. Video was sent, took technician for ride. Heard noise but failed to fix it. Charged me to re torque front wheels. No diagnostic capability at all. Didn't get loaner vehicle, had to use vacation day. Did not accommodate me. Should get refund for not fixing the problem. How can you charge someone for not fixing the problem? Worst dealership I was ever at!

4s4bsafc7k3358445

Car in 3 times for noise in front end. Video was sent, took technician for ride. Heard noise but failed to fix it. Charged me to re torque front wheels. No diagnostic capability at all. Didn't get loaner vehicle, had to use vacation day. Did not accommodate me. Should get refund for not fixing the problem. How can you charge someone for not fixing the problem? Worst dealership I was ever at!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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OUTSTANDING Service!!!

OUTSTANDING in EVERY WAY POSSIBLE!!! From shopping for vehicles to delivery, FAIRWAY SUBARU afforded us excellence with ALL aspects of ownership of our two new Foresters!!! BUY HERE!!!

OUTSTANDING Service!!!

OUTSTANDING in EVERY WAY POSSIBLE!!! From shopping for vehicles to delivery, FAIRWAY SUBARU afforded us excellence with ALL aspects of ownership of our two new Foresters!!! BUY HERE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Fantastic experience at Fairway Subaru

Brian at Fairway Subaru is an awesome salesman and very helpful. Wonderful experience and amazing car.

Fantastic experience at Fairway Subaru

Brian at Fairway Subaru is an awesome salesman and very helpful. Wonderful experience and amazing car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brandi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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Fairway Subaru

I was able to get an appointment in 5 days of my call to get both front control arm bushings replaced with an alignment on my 2017 Forester. Everything worked out well and was done quicker than I expected.

Fairway Subaru

I was able to get an appointment in 5 days of my call to get both front control arm bushings replaced with an alignment on my 2017 Forester. Everything worked out well and was done quicker than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mauser, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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Maintenance

Service manager, Mr Bartenope was very helpful with my tire purchase.

Maintenance

Service manager, Mr Bartenope was very helpful with my tire purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Walter, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great Experience!

I received excellent service at my last visit. As I pulled into the service garage, I was greeted with a friendly welcome and was informed with the work to be performed during the service visit. Overall, the members of the staff were courteous and informative. I would recommend Fairway Subaru to family and friends!

Great Experience!

I received excellent service at my last visit. As I pulled into the service garage, I was greeted with a friendly welcome and was informed with the work to be performed during the service visit. Overall, the members of the staff were courteous and informative. I would recommend Fairway Subaru to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Fairway Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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