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Bryan Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,263 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bryan Subaru from DealerRater.

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A Great Vehicle and a Wonderful Experience

While this was not my first Subaru purchase, it was my first purchase at Bryan Subaru. I can certainly state that my next Subaru purchase will be at Bryan Subaru.

A Great Vehicle and a Wonderful Experience

While this was not my first Subaru purchase, it was my first purchase at Bryan Subaru. I can certainly state that my next Subaru purchase will be at Bryan Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ralph, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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Subaru Crosstrek

Easy to make appointment for service. Service for oil change and tire rotation is on schedule as recommended by manufacturer. My Crosstrek performance is as good is expected. No problem for these two years for my 2020 Subaru Crosstrek.

Subaru Crosstrek

Easy to make appointment for service. Service for oil change and tire rotation is on schedule as recommended by manufacturer. My Crosstrek performance is as good is expected. No problem for these two years for my 2020 Subaru Crosstrek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

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Total Satisfaction

I have absolutely no complaints. Everyone was friendly and helpful. I was a tentative and not very informed buyer, but Terry Sclafini was infinitely patient with me, always had a good sense of humor, and ended up helping me buy the car that is absolutely right for me. I'll always be grateful for my Subaru experience.

Total Satisfaction

I have absolutely no complaints. Everyone was friendly and helpful. I was a tentative and not very informed buyer, but Terry Sclafini was infinitely patient with me, always had a good sense of humor, and ended up helping me buy the car that is absolutely right for me. I'll always be grateful for my Subaru experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marianne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent experience

This is my fifth Suburu purchase I have made using Greg. He explains each aspect my trade in, the purchase price, and allows me time to inspect and drive the car.

Excellent experience

This is my fifth Suburu purchase I have made using Greg. He explains each aspect my trade in, the purchase price, and allows me time to inspect and drive the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Bryan Subaru Team 504-466-6000

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Ordered A Forester, Got It On Schedule

Rex was very easy going and was easy to get in touch with. He was very responsive. I had to order my vehicle and it arrived on schedule.

Ordered A Forester, Got It On Schedule

Rex was very easy going and was easy to get in touch with. He was very responsive. I had to order my vehicle and it arrived on schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

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Great Service, Clean facility

Easy purchase. Friendly staff. Terry was friendly and walked us through the entire process. He made buying a car easy.

Great Service, Clean facility

Easy purchase. Friendly staff. Terry was friendly and walked us through the entire process. He made buying a car easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Bryan Subaru Team 504-466-6000

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Easy process

Our salesman was welcoming, efficient and friendly. It made the purchasing process very comfortable and easy putting any worry or unsureness out of mind.

Easy process

Our salesman was welcoming, efficient and friendly. It made the purchasing process very comfortable and easy putting any worry or unsureness out of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Bryan Subaru Team 504-466-6000

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Great Dealership!

Great staff. Very helpful and he’s my purchase completed quickly. The sales person was wonderful and very insightful. Easiest car buying experience ever!

Great Dealership!

Great staff. Very helpful and he’s my purchase completed quickly. The sales person was wonderful and very insightful. Easiest car buying experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

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Purchase Experience

Everyone was very friendly and there was no "harassing" or pressure. Greg Bourgeois was very nice and helpful. He made our experience a very positive one. He kept me informed on the arrival status of my car. Kristy in the finance/credit dept. explained all the documents signed and ensure everything was understood.

Purchase Experience

Everyone was very friendly and there was no "harassing" or pressure. Greg Bourgeois was very nice and helpful. He made our experience a very positive one. He kept me informed on the arrival status of my car. Kristy in the finance/credit dept. explained all the documents signed and ensure everything was understood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000

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Bought a new car

Everything.. it was the most comfortable friendly and helpful experience period. My sales person was friendly helpful and honest, I was offered a great price amd I truly believe given the best deal to help me in buying a new car.

Bought a new car

Everything.. it was the most comfortable friendly and helpful experience period. My sales person was friendly helpful and honest, I was offered a great price amd I truly believe given the best deal to help me in buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

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