Keeler BMW

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Keeler BMW Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

10:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

This dealer has no recent reviews and is not rated.

10 lifetime reviews.

  • 1.0 out of 5
    September 27, 2017

    I have a 2009 BMW which went in for service due to the BMW fuel pump recall. At this point there was absolutely nothing wrong with my car. It was running... perfect with no problems. Keeler kept my car for one week in order to fix whatever was wrong with the fuel pump recall. After getting my car back, the next day I was on my way to work and my car stopped running all of a sudden on the middle of the freeway. I called Keeler and told them that before my car was fine but now clearly they had messed something up. They said to bring the car in. The car wouldn't turn on so I had to get it towed which Keeler made clear was not their responsibility and would be to my expense. I got the car towed to Keeler BMW and they kept my car for 2 weeks. Everyday I called to see what the update was and everyday I would hear something new. One day that they had ordered the wrong parts, the next that the part was incorrect, the next day "oh your car will be ready in half hour, just running it through the wash", the next day " we are doing road tests". All this time I was paying for a rental car. Keeler BMW would not even provide a courtesy car rental even though my car was messed up due to their incompetency. Finally after two weeks of calling and waiting and receiving contradicting information each day, I picked up my car. They billed me $1800, even though nothing was wrong with my car before it had gotten into their hands. I paid the $1800 but also wanted a guarantee that this time my car wasn't just going to stop all of a sudden in the middle of the road. So I asked the receptionist what the guarantee was. She said "if it stops you can bring it again and we will go from there". Meaning that all they want to do was make money. She was extremely rude and unprofessional. So I pay the bill and take my car home. The next morning I am on my way to work and I smelled gas, a couple minutes later my car stops all of a sudden in the middle of the road. I get out of the car because I was feeling light headed and literally felt like I was going to pass out from the smell of gas. I look under my car and gas is POURING out. At this point I am wondering what road tests were they doing that they did not notice this? They messed up my car in the first place, they kept the car for way longer than they needed to, and the car is still NOT fixed. So I call Keeler BMW and explain the situation. The manager (Andrew) tells me to have the car towed again to their service dept. at my expense and then we will go from there. At this point I did not feel comfortable sending my car to them, I asked for my money back and that I would have it fixed elsewhere. Andrew was not helpful at all and stated that I would not get my money back and that there was absolutely nothing he could do. He did not even bother to apologize even once for all the inconvenience he had caused me. I am having my car fixed elsewhere now. Keeler BMW ruined my car, billed me $1800, plus I paid towing and rental fees all because they messed with my car. I have bought cars from Keeler BMW before but after this horrible experience I will never do business with them again.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    23 people out of 25 found this review helpful. Did you?
  • 1.0 out of 5
    June 2, 2017

    I contacted them to forward information and pictures of the car I was interested in. The sales representative assured me I'll be receiving it. Two weeks... later, I'm still waiting for pictures of the car. I called them back again. Still no pictures. I live 5 hrs away from them so I wanted to see pictures before making the trip. Not organized.

    1.0 out of 5
    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 13 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2017

    Arthur greeted me in a very nice manner. He was very informative! He will go above and beyond to make my purchase happen. Thank you Arthur! Sandra... Waters

    5.0 out of 5
    Customer Service
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    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2017

    This was hands down the most fun I have ever had buying a car, the nicest salesperson I have ever dealt with, the fairest price I have ever paid, and the... nicest car I have ever owned -- a win-win-win-win!!!! My beloved 2011 BMW X3 was one of Boston Feb. 8 black ice casualties. I wanted a CPO deep blue X3 with a beige interior and all the bells and whistles, just like the car I lost. BMW's exquisite Deep Sea Blue is not a popular color (what is WRONG with you people ¿??) I started with my Boston area dealerships, expanded my search to NH and RI, and finally went online and looked at 100's of cars within 200 miles of Boston. I finally found my dream car at Keeler BMW -- for 5k less than the runner up! So I called Keeler, and Augie (August Prager), the kindest, most helpful, most fun salesperson imaginable, answered the phone. We went over the specifics, and his car was indeed perfect, as was the price. We were able to do the deal easily from a distance, and, within a week, I was hopping an Amtrack for Pittsfield MA. Augie drove 1hr from Latham NY to Pittsfield, where he met me on the Amtrack station plateform. We put my old plates on my new car, I signed a few papers, and I was off to Boston -- with the Stewart's cookies, English muffin, and adorable BMW teddy bear Augie had waiting for me in the back seat. My car is PERFECT, as was this entire experience. I will be hopping trains for Pittsfield from now on whenever I need a new car. Augie and Keeler BMW, you have earned a customer for life! Thank you!!!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2017

    I walked into Keeler BMW and was greeted by a salesman who by far was one of the best I've ever met, he was so friendly and very helpful. He md all my... needs and I drive away with the car I've always dreamed of. Thank you again Augie Prager, you are the best

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Susan! We agree - Augie does a fantastic job and we're so happy to hear that he was able to help you find your dream BMW!

  • 5.0 out of 5
    January 25, 2017

    My husband and I were in the other day. We're trying to decide if we should switch from Mercedes to BMW. We met Arthur and spoke with him. He's very... knowledgeable about the product. He's very professional and was extremely charming to do business with! We'll be back soon to make our arrangement final! Thank you Arthur for your time and patience!!!

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks very much, Kim! We're glad to hear that Arthur was able to help you make a decision regarding your vehicle and we'll be certain to let him know... you had such kind things to say about him! We appreciate the wonderful review and we're sure he will, too!

  • 5.0 out of 5
    December 8, 2016

    I just purchased my third lease with Keeler BMW and they are always great and make things very easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Erin! We appreciate your loyalty and your kind review! Congratulations on your third BMW lease and we're looking forward to helping... you with #4 in the future!

  • 1.0 out of 5
    May 20, 2016

    Bought a used low mile BMW X5. About $3000 in repairs in the first 4 months. Called & emailed Keeler to discuss. After 4 emails we received a call from... mgt. We called back 3 or 4 times and no response. As I read Keeler reviews it seems like they are good with the sale but not so much on service.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 3.0 out of 5
    October 28, 2015

    My lease was almost up on my current BMW and I stopped in to Keeler BMW to take a look a leasing a new one. I met with Scott V. and told him what I was... looking for and a few hours later I was in a new BMW. Scott is one of the best Sales Rep's I've ever dealt with. He listened to what I wanted and took a great deal of time to show me what Keeler had to offer. He made the experience a lot of fun. He is very knowledgable and I felt very comfortable with him. I would recommend him to anyone. Overall, Keeler BMW gets a 5 star rating from me. From their sales dept. to their service center, they are an outstanding facility.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2015

    I've purchased one car from Keeler BMW, and leased three more over the last eight years. My latest lease was handled by Scott V. and was my best experience... yet. He's a top-notch sales rep, and I'd recommend shopping with him to anyone. He understood what I wanted, and didn't pressure me at all into options that I didn't care about. That's really important to me, and it made my buying experience supremely pleasant. As far as the rest of Keeler BMW goes: Their service and sales staff have always been extremely courteous and professional. I can't really imagine shopping anywhere else. Their new "genius" staff are incredibly helpful with teaching all the "techie" aspects of the new cars, proving to me that this dealership really understands their customers' needs, and is on the cutting edge when it comes to knowing and delivering their product. 10 out of 10, 5 stars all around.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?