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Border Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Border auto sales experience.

Al is a great guy that holds his customers satisfaction in highest regards. The service and buying process are simple fast and easy. I would recommend Border auto to anyone.

Border auto sales experience.

Al is a great guy that holds his customers satisfaction in highest regards. The service and buying process are simple fast and easy. I would recommend Border auto to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly hometown car dealership

The staff was friendly, helpful and accommodating. They were honest about vehicle conditions, and we enjoyed visiting with the owner. We bought a used vehicle after a test drive.

Friendly hometown car dealership

The staff was friendly, helpful and accommodating. They were honest about vehicle conditions, and we enjoyed visiting with the owner. We bought a used vehicle after a test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shady, rude, dishonest owner.

I inquired about a vehicle at border. Al the owner told me it was a good vehicle with no dash lights on. When I arrived and checked out the vehicle, the battery was dead, and he was correct, there were no dash lights on. I agreed to purchase the car, and paid cash. Tate his associate did my paperwork and also assured me there was no dash lights on. I drove it home, and the following morning started it, and the check engine light came on. Shame on you Al, you knew about this, and just reset it. I contacted Al and he was very rude stating I purchased "as is" and blocked me. Not good business Al. Reviews hurt business.

Shady, rude, dishonest owner.

I inquired about a vehicle at border. Al the owner told me it was a good vehicle with no dash lights on. When I arrived and checked out the vehicle, the battery was dead, and he was correct, there were no dash lights on. I agreed to purchase the car, and paid cash. Tate his associate did my paperwork and also assured me there was no dash lights on. I drove it home, and the following morning started it, and the check engine light came on. Shame on you Al, you knew about this, and just reset it. I contacted Al and he was very rude stating I purchased "as is" and blocked me. Not good business Al. Reviews hurt business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a camper from this group what a nightmare

Bought a camper from the owner through this dealership. What a complete nightmare. He said it didn’t leak. Two nights later took it out camping. Leaking in 7 different areas from the roof, down the walls, in the walls. LIAR!Then I peeled up floor tiles. Black mold everywhere, they tried to hide water damage. I wouldn’t trust anyone at this dealership. xxxx no. I want my money back !

I bought a camper from this group what a nightmare

Bought a camper from the owner through this dealership. What a complete nightmare. He said it didn’t leak. Two nights later took it out camping. Leaking in 7 different areas from the roof, down the walls, in the walls. LIAR!Then I peeled up floor tiles. Black mold everywhere, they tried to hide water damage. I wouldn’t trust anyone at this dealership. xxxx no. I want my money back !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Total Scammers

Total scammers. Sold a camper they said was in excellent condition. 2 days after getting it we went camping and it rained. The water poured in through the ceiling and down the walls. The floors had new tile but upon pulling it up the entire floor is covered in black mold. Alonzo won't respond to anything. Never buy from these people. They have been scamming people since back when their dad owned it. Luckily they made some huge mistakes in the selling process or I would be screwed. Now they will send threats because someone dared leave them a bad review. Caution also they sell on Craigslist and it seems like a private sale until you are closing the deal and then suddenly it's from a dealership. I wish I could add pictures!

Total Scammers

Total scammers. Sold a camper they said was in excellent condition. 2 days after getting it we went camping and it rained. The water poured in through the ceiling and down the walls. The floors had new tile but upon pulling it up the entire floor is covered in black mold. Alonzo won't respond to anything. Never buy from these people. They have been scamming people since back when their dad owned it. Luckily they made some huge mistakes in the selling process or I would be screwed. Now they will send threats because someone dared leave them a bad review. Caution also they sell on Craigslist and it seems like a private sale until you are closing the deal and then suddenly it's from a dealership. I wish I could add pictures!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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People come here to complain, Google reviews are b

I bought a 08 Saturn Vue from here. Everyone was easy to work with even when I was super difficult and didn't know if I really wanted the SUV. I was not rude, but rather being picky on if I liked the car being a Saturn. They told me it was exactly the same as a certain Chevy Suv and sure enough they were right. Took time to show me. I bought it at a super low price, much lower than any other one I could find elsewhere. I am SO glad I got it, it's been my favorite vehicle yet! I don't get the negative reviews. I think somethings might be missing in the stories but I could be wrong? Also, if you are messaging and want to see a car why wouldn't you pick up the smart phone you have and use it like a dumb phone to make a call? No one remembers how to make a call anymore, and I'm an older millennial, and I still know that you call places. I wouldn't expect a small business to be answering 100 Facebook messages a day all day every. I got over 120 in less than a day when I sold a futon for $20, can't imagine how many a small business owner would get and some would get lost in the mix.

People come here to complain, Google reviews are b

I bought a 08 Saturn Vue from here. Everyone was easy to work with even when I was super difficult and didn't know if I really wanted the SUV. I was not rude, but rather being picky on if I liked the car being a Saturn. They told me it was exactly the same as a certain Chevy Suv and sure enough they were right. Took time to show me. I bought it at a super low price, much lower than any other one I could find elsewhere. I am SO glad I got it, it's been my favorite vehicle yet! I don't get the negative reviews. I think somethings might be missing in the stories but I could be wrong? Also, if you are messaging and want to see a car why wouldn't you pick up the smart phone you have and use it like a dumb phone to make a call? No one remembers how to make a call anymore, and I'm an older millennial, and I still know that you call places. I wouldn't expect a small business to be answering 100 Facebook messages a day all day every. I got over 120 in less than a day when I sold a futon for $20, can't imagine how many a small business owner would get and some would get lost in the mix.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Didn't respond to my messages

I had found a Buick Enclave on Marketplace on Facebook. Was very interested in it. I live an hour and a half away so wanted a few questions asked before I drove that far to try it out. I asked if it was a salvage vehicle, how many owners, how the tires were, etc. No response. Messaged them three times and they didn't respond. After reading the reviews, I'm very glad I didn't buy a vehicle from this shoddy dealership. Thanks for posting your reviews so I didn't get screwed over like y'all did. Who runs a business like this?? CRAZY!!

Didn't respond to my messages

I had found a Buick Enclave on Marketplace on Facebook. Was very interested in it. I live an hour and a half away so wanted a few questions asked before I drove that far to try it out. I asked if it was a salvage vehicle, how many owners, how the tires were, etc. No response. Messaged them three times and they didn't respond. After reading the reviews, I'm very glad I didn't buy a vehicle from this shoddy dealership. Thanks for posting your reviews so I didn't get screwed over like y'all did. Who runs a business like this?? CRAZY!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Scam artists

Went to look at a truck here. Nothing about it being totaled in add. As soon as I saw the truck I said "it's been wrecked" he said oh? I told him the whole bed was painted . All their trucks are junk , salvage title or totaled repairs. Classic scam fly by night lot. Doubt it will last the year.

Scam artists

Went to look at a truck here. Nothing about it being totaled in add. As soon as I saw the truck I said "it's been wrecked" he said oh? I told him the whole bed was painted . All their trucks are junk , salvage title or totaled repairs. Classic scam fly by night lot. Doubt it will last the year.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not a good experience

Non responsive to email or text about a vehicle for sale. Went to go buy advertised vehicle and the salesman did. Not seem to remember having that vehicle. Left establishment and vehicle was still posted for sale. Drove a good distance. Oh and the best. Salesman told me to “xxxx off!” Believe me I have the screen shot of the text.

Not a good experience

Non responsive to email or text about a vehicle for sale. Went to go buy advertised vehicle and the salesman did. Not seem to remember having that vehicle. Left establishment and vehicle was still posted for sale. Drove a good distance. Oh and the best. Salesman told me to “xxxx off!” Believe me I have the screen shot of the text.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a used car

Got a great used car for a great price, Al and Mark were great helping us get into a very nice vehicle. This is their new location, and have only been there a couple of months, we are very pleased with our experience and will be returning customers on our next one.

Bought a used car

Got a great used car for a great price, Al and Mark were great helping us get into a very nice vehicle. This is their new location, and have only been there a couple of months, we are very pleased with our experience and will be returning customers on our next one.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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