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Monteneri Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Monteneri will sell you junk

Monteneri is biggest Crooks in Rochester. Will sell you a xxx car for 25% interest. The car will not make it till the first car payment. When you tell him the car is complete junk and does not run he will tell you to **** off. Stay far away from Bob and Brook Monteneri. The city needs to shut this place down for all the fraud in her. Only change to get money back is contact NYS DMV.

Monteneri will sell you junk

Monteneri is biggest Crooks in Rochester. Will sell you a xxx car for 25% interest. The car will not make it till the first car payment. When you tell him the car is complete junk and does not run he will tell you to **** off. Stay far away from Bob and Brook Monteneri. The city needs to shut this place down for all the fraud in her. Only change to get money back is contact NYS DMV.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Unhappy

Do not purchase a car from these crooks! They are the most dishonest people in the business! Not only are they selling cars that aren’t worth scrap metal, they are con artists! BUYERS BEWARE!

Unhappy

Do not purchase a car from these crooks! They are the most dishonest people in the business! Not only are they selling cars that aren’t worth scrap metal, they are con artists! BUYERS BEWARE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The worst car dealer ever.

Buy a car any place but here. They all they sell is junk. When you drive it off the lot and have a problem 5 minutes latter they will tell you to F*** off. This is the worst car dealer around.

The worst car dealer ever.

Buy a car any place but here. They all they sell is junk. When you drive it off the lot and have a problem 5 minutes latter they will tell you to F*** off. This is the worst car dealer around.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service

Bob was the nicest and most sincere salesman I have known he helped my fiance out when he needed a car better car badly. Everything ran smoothly and he was able to get him approved the same day for a nice vehicle with low miles.

Excellent customer service

Bob was the nicest and most sincere salesman I have known he helped my fiance out when he needed a car better car badly. Everything ran smoothly and he was able to get him approved the same day for a nice vehicle with low miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Going, Helpful Dealer

There are many used car dealers in the Rochester area...some big and some small. Monteneri Motors is a small time dealer, who really cares for his customers. I bought a used 2009 Hyundai Sonata Limited that was priced way below NADA. It had a few mechanical issues that was promptly addressed and repaired. Bob, the owner, even included a 180 day, 7500 mile warranty for free. Bob was very pleasant and informative throughout the buying process. I would definitely recommend him to anyone in search of an affordable used car.

Easy Going, Helpful Dealer

There are many used car dealers in the Rochester area...some big and some small. Monteneri Motors is a small time dealer, who really cares for his customers. I bought a used 2009 Hyundai Sonata Limited that was priced way below NADA. It had a few mechanical issues that was promptly addressed and repaired. Bob, the owner, even included a 180 day, 7500 mile warranty for free. Bob was very pleasant and informative throughout the buying process. I would definitely recommend him to anyone in search of an affordable used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT CONCERN

I was in the market for a used Cadillac. Bob had one, but did not like the way it ran, so I had to wait until he had another one. I have been enjoying that car for months. Great car. Thanks Bob

GREAT CONCERN

I was in the market for a used Cadillac. Bob had one, but did not like the way it ran, so I had to wait until he had another one. I have been enjoying that car for months. Great car. Thanks Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car, honest dealer

I am extremely happy with my experience at Monteneri Motors. Bob was beyond helpful in explaining all the background on the car and how he acquired it. Let me take it to another mechanic to get a second opinion, gave me on multiple test drives, and worked with me on a recall. Also, he gave me a fair market price and was able to sell me a great warranty on the vehicle! One of the best used car dealers into town and highly recommended!!

Great car, honest dealer

I am extremely happy with my experience at Monteneri Motors. Bob was beyond helpful in explaining all the background on the car and how he acquired it. Let me take it to another mechanic to get a second opinion, gave me on multiple test drives, and worked with me on a recall. Also, he gave me a fair market price and was able to sell me a great warranty on the vehicle! One of the best used car dealers into town and highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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love it!!!

I am so happy that I went to this dealership. The customer service was excellent and they listen. My daughter loves her new car...thank you!!!

love it!!!

I am so happy that I went to this dealership. The customer service was excellent and they listen. My daughter loves her new car...thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Very rarely have I found a 'dealer' that is willing to be flexible in the buying process. I was able to take the vehicle I was interested in my auto mechanic for a checkout and his findings where exactly as what the dealer stated. There where no surprises with the vehicle - so I knew the 'dealer' was open and honest right from when we said 'Hello'. No pressure and nice people who actually care about their 'customers'. I know I will need another vehicle in future and will certainly be back here when that time arrives.

Great Experience

Very rarely have I found a 'dealer' that is willing to be flexible in the buying process. I was able to take the vehicle I was interested in my auto mechanic for a checkout and his findings where exactly as what the dealer stated. There where no surprises with the vehicle - so I knew the 'dealer' was open and honest right from when we said 'Hello'. No pressure and nice people who actually care about their 'customers'. I know I will need another vehicle in future and will certainly be back here when that time arrives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dave and Wendy,,, We are pleased that we were able to help you in your quest for your Rord Expedition..And while we try hard to make sure our vehicles are 100% we are not perfect and that is why we feel it is important to allow our customers the option of taking the vehicle of interest to their mechanic. For us it is just a double check on our own work to assure that we have done our job right. We are happy to go the extra mile for our customers and look forward to being able to help you with your next vehicle need. Bob Monteneri

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