Checkered Flag Auto Outlet

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Checkered Flag Auto Outlet Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

If you’ve been looking for a great deal on a quality pre-owned vehicle, you’ll be happy that you made your way to Checke

...

red Flag Auto Outlet. As a proud part of the Checkered Flag Auto Group family, we’re dedicated to delivering premium used vehicles and quality services to all of our customers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton, and well beyond!

"Open and Ready to Serve"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
99 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 30, 2019

    First of all, if you're considering this dealership- ask for Al Belanger. He made the whole process of choosing and buying a car a whole lot easier and... hassle-free. I couldn't have been more satisfied with the customer service I received. Secondly, I liked the way things were explained to me in detail, with no cheap sales tricks and with a lot of patience. Thirdly, I am very happy with the car I purchased.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2019

    Billy was very understanding with the situation dealing with a key being made for my Suv, he realized I had been quoted one price and he immediately handled... the issue with no attitude towards me as a customer, and adjusted the price fairly. This is the reason I keep returning, knowing checkard Flag will give me satisfaction guaranteed every time...

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    Came in for service or repair
    Did make a purchase
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  • April 22, 2019

    Lucas made my used car buying process, pleasurable. He called me on Friday regarding my application and had everything worked out for me within an hour.... I picked up the car on Saturday. He was honest and very friendly. I would definitely recommend Checkered Flag Auto Outlet!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2018

    I had the best experience with Checkered Flag Auto Outlet. This is my second time using Checkered Flag as our dealership. Our salesman, Allen Belanger,... was the best salesman I've ever dealt with. He was genuine, answered all of our questions, and never pushed anything on us. He called us as soon as the vehicle we were interested in was ready to be viewed. The whole team at the Auto Outlet made us feel like they were a close knit family, and we became part of it. They even helped entertain my one year old daughter! I will continue to recommend Checkered Flag to all of my family and friends in the area!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 9, 2018

    I would not advise anyone to purchase a used vehicle from here. I feel that they only care about the money & not their customers. I purchased a used... BMW 330 XI 3 days ago CASH as a 1st car for my 16 year old son & was told that the car had no leaks or issues. I have the text messages from Danielle to prove it. I trusted them because Checkered Flag is supposed to be a reputable BMW dealer that also services cars. Danielle told me that the rear light was on, but that the service dept. fixed it prior to my arrival. When I got there, the light was off. I live on the peninsula, therefore, I took the car to Casey BMW for a new purchase inspection within 24 hours. A Master BMW Technician at Casey looked the car over & I learned the following: • The shift shaft seal from the transmission is leaking; • The left outer CV boot is damaged & was punctured when Checkered Flag recently replaced the left control arm; • All 4 tires are dry rotted • AND the left side reverse and left side tag light are both still out (although I was told they were fixed). I have called several times to no avail. The Asst. Manager Brian was rude & unwilling to assist me. He pretty much told me, “Your car, your problem.” He referred me to the 12,000 mile warranty (which doesn't cover my issues due to mileage). So what good is the warranty? I also left a message for the General Manager Josh Hamilton, who still hasn't returned my call. Please beware of Checkered Flag Auto Outlet. I honestly didn’t expect a perfect car because it’s a used car. I only expected great service & for them to honor their work. If they tell a customer that something has been fixed, it should be fixed (lights). If their work was the cause of a bigger issue, they should fix it (CV boot damaged by their replacement of the left control arm). Also, if they knew their warranty wouldn’t cover the shift shaft seal due to the mileage, the shouldn’t have put it on the lot leaking; they should have fixed it first before selling it to a customer. They have a service department. It’s cheaper for Checkered Flag to fix it than a customer. How can they sleep at night knowing they have sold a car for a teenager with these issues? I will NEVER purchase another vehicle from here.

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    Shopped for a used car
    Did make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2018

    RANDY WAS EXTREMELY POLITE AND HELPFUL IN OUR BUYING EXPERIENCE. HIS EXPERTISE AND CHARISMA WERE HIGHLY APPRECIATED. HE HAS MY HIGHEST RECOMMENDATION... FOR ANY ONE INTERESTED IN A CAR BUYING POSTITION.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 18, 2018

    Purchased a 2007 Landrover. Bought a car from Jim at Checkered Flag. He was very helpful. Couldn't be any happier with our purchase. Semper Fi!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 10, 2018

    WAS STRESSFUL. SHOPPING FOR A NEW CAR. CAME IN TO CHECKERED FLAG AND RANDY GOT ME APPROVED RIGHT AWAY! SHOUT OUT TO THE EXCELLENT SERVICE AND HOSPITALITY.... THANK YOU GUYS VERY MUCH! I WILL DEFINITELY BE BACK IN THE FUTURE. SALUTE!!!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2018

    Randy helped me throughout the whole process of purchasing a used hyundai veloster. He help me looked into a car they have in the dealership and i was... in and out and have my car right out the bat.

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    Shopped for a used car
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  • 5.0 out of 5
    February 1, 2018

    I am a career Senior Army Officer who had been looking for over a year and a half for the right suburban. I must have looked at and drover 30 vehicles.... It wasn't until I met Mr. Allen Belanger that I was finally pleased with someone who was honest, professional, and simply customer centered. Thank you for hiring such an individual. The entire staff were fantastic but Al went above and beyond to call of duty to ensure that I was satisfied. I am absolutely pleased with the vehicle and because of the experience I had with Mr. Allen Belanger I will be passing on to fellow military members your organization. Thank you, Colonel Milton

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    Shopped for a used car
    Did make a purchase
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