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Germain Ford of Beavercreek

(854 reviews)
Visit Germain Ford of Beavercreek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (888) 328-3159 (888) 328-3159
Used (888) 332-6656 (888) 332-6656
Service (888) 341-6706 (888) 341-6706

Reviews

(854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was professional including and moreover Jonathan...

Everyone was professional including and moreover Jonathan our sales rep. We got what we wanted in a speedy manner because my wife was sick that day. We wanted to leave with a new car that day and he made it possible. I could go on and on about his professionalism and the courtesy we received from him and the rest of the people we dealt with including my niece Alissa Justice. We plan on returning very soon to purchase another vehicle and will ask for Jonathan again. He was even nice enough to join us in prayer regardless what his own beliefs may have been. He still respected us and our own. A very good and respectable sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Germain Ford of Beavercreek for your recent automotive needs. We are happy to learn that Johnathon took exceptional care of you and provided you with the level of service that you deserve as a valued Germain customer. Please let us know if there is anything further our team can do for you. We wish you many safe and pleasurable driving miles in your new car. Best Regards, John Martin General Manager

Consumer response

Tyvm

Went to Germain, worked with drake and all was...

Went to Germain, worked with drake and all was well! Thanks again guys. I love the the truck,; go see them at Gwemain Keith yeary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck. We are happy to know that our team took exceptional care of you. Enjoy the road and please let us know if you need anything. Best Regards, John Martin General Manager

Just purchased a 2020 Raptor from Johnathon at Germain...

Just purchased a 2020 Raptor from Johnathon at Germain Ford. This is the second new vehicle we've purchased from Germain, and Johnathon was our salesman for both purchases. Both experiences were extremely positive and Johnathon was always very professional and knowledgable. The entire Germain Ford team ensured we were taken care from beginning to end. We highly recommend you visit Johnathon at Germain Ford when considering your next vehicle purchase. I would also like to thank John Martin for taking care of us as well. Couldn't have made the deal work without you, so again Thank you! Finally I want to thank Travis in the Finance department. He was great to work with, and I think we spent more time laughing than signing papers! We look forward to our next new vehicle purchase, and will not hesitate to reach out to Germain Ford before going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Our goal is to ensure our guest's complete satisfaction and we are happy to learn we achieved this goal with you. It was a pleasure working with you and we all look forward to our continued relationship. Enjoy the road in your new Raptor! Best Regards, John Martin General Manager

I found the vehicle I wanted on their website. Within...

I found the vehicle I wanted on their website. Within minutes, Johnathon responded and he took me through the purchase with ease. Great job Johnathon at Germain Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Ford of Beavercreek, we wish you many happy miles in your new Mustang. We look forward to serving you for many years to come! Best Regards, John Martin General Manager

Collin is the sales person to contact if you are...

Collin is the sales person to contact if you are interested in a new vehicle. Very professional and knowledgeable of their inventory and model options. By far, the best purchase experience I’ve had. Thanks Collin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for taking the time to share your positive experience with Collin. We are thrilled he took excellent care of you and that you are comfortable recommending him to others. Best Regards, John Martin General Manager

My husband & I came into the dealership just browsing for...

My husband & I came into the dealership just browsing for a new SUV and Johnathon was the first one to approach us out on the lot. He took notes on everything that I was looking for in a vehicle and found us the perfect one. He (and Landon) were very helpful, honest and made the decision easy on purchasing our first Ford. We would highly recommend Johnathon and Germain Ford of Beavercreek to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of our first Ford. We know you will love the ownership of your new SUV. Thank you for sharing your positive experience with Johnathon and Landon. We are thrilled to know they worked hard to ensure your complete satisfaction. Best Regards, John Martin General Manager

Go See Tony O!

Tony in the service department embodies what all employees should strive to be. He’s efficient, knowledgeable, and compassionate. As an honest to goodness automotive guy, Tony goes above and beyond customer expectation, often going out of his way to exceed customer expectations. Germaine Ford of Beavercreek should do everything in their power to keep Tony as an employee, and encourage all other employees to be emulate him. Thank you, Tony, for being awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We truly appreciate the kind words you shared about your experience with Tony. He truly is dedicated to ensuring the complete satisfaction of our guests. See you next time. Best Regards, John Martin General Manager

This dealership is awesome!!! Johnathon was just as...

This dealership is awesome!!! Johnathon was just as awesome. He made the purchase of my new truck simple and easy. I will go back. Again!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Ford. We wish you many safe and pleasurable driving miles, and look forward to seeing you again soon! Best Regards, John Martin General Manager

Drake was very friendly and honest about what they could...

Drake was very friendly and honest about what they could and could not do. He even came in on his off day to finish the deal for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Drake this kind review. We do hope you will visit us again and that your next visit will be the 5-star experience we strive hard to deliver to all our guests. Best Regards, John Martin General Manager

Very helpful, had everything ready when I arrived. When I...

Very helpful, had everything ready when I arrived. When I returned to purchase the truck all the paperwork was ready. Very quick and Great service! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Matt, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, John Martin General Manager