Greenway Mazda

2.6 out of 5 2.6

Reviews

2.6 out of 5 2.6
198 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 19, 2019

    Went to have my tire replaced under warranty and asked for the free car wash that was part of the initial sale. They refused. I would make sure to have... then specify in writing what "unlimited car washes" means to them.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 20, 2019

    Went in a month ago to look at a used car. Met salesman Nimrod Melloul. Made it into finance Dept and just couldn’t get it down to where I wanted to be.... 30 days later I looked at the same car and the price had dropped $2000 dollars. Rod got another $500 off. Great! So here I go to do the deal. Got into finance introduced to the “finance manager” Tony and was hit with an interest rate 2 points higher and a payment price more before gap insurance. I told Tony that couldn’t be right and was flat out told well the numbers don’t lie. Period. Someone explain how I went from $16999 at 5.9. $257 a month to $14500 at 7.8 280.00 a month? Same car. Same credit score and same $2000 Down. Different finance crook. Nimrod is a nice guy,no pressure, good sales guy to work with. Greenway Mazda’s “ finance manager Tony “ is a smug faced crook.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • May 24, 2016

    Never bought a car but you can tell these guys are detail oriented. Was shopping a used vehicle and the follow -up was consistent, without pressure and... very informative. I'd recommend that you engage if they have a car your interested in

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    My wife and I had an incredible experience at Greenway Mazda, Ibrahim Abdellatif our Sales Consultant gave us A+++ Customer Service. He explained the entire... process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely refer our family and friends. The owner of this dealership has a great team by his side!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2019

    My husband and I did a lot of research and we found Greenway Mazda to be the best place to purchase our new CX5. Ibrahim Abdellatif our Sales Consultant... gave us excellent overall Customer Service. He explained the entire process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely be back when we need to purchase our next vehicle and refer our family and friends to them! The owner of this dealership has a great team by his side!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 29, 2018

    Easy to work with Ceaser as we agreed on a purchase. However, after we paid for the car, he only gave us one key. When I asked the dealership to give... me a discount to pay for a replacement key they refused. Then they tried to cancel the deal even though all of the paperwork was done. Very stressful dealing with Greenway Mazda.

    1.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am Steve Dean, the Managing Partner and GM of the dealership. I am sorry to hear you are not happy. If you will contact me personally at the dealers...hip, I will look into this and do my best to make you 100% satisfied. My number is 832-356-1000.

  • 5.0 out of 5
    July 2, 2018

    Very good service. Very easy to get purchase done. Overall the dealership is nice and the employees that I worked with were very courteous and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2018

    From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He... immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    My experience was excellent. Bennie was a wonderful salesman who helped me get a good rate on my car. Overall the staff was friendly and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review. We hope to be of service to you in the future.

  • 3.0 out of 5
    April 27, 2018

    This is the second time I've leased a car here! Curtis white and Steve Huang took great care of me! Service has always been great!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review. Please let us know what we need to improve to get to 5 stars.

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