Went to have my tire replaced under warranty and asked for the free car wash that was part of the initial sale. They refused. I would make sure to have... then specify in writing what "unlimited car washes" means to them.
Went in a month ago to look at a used car. Met salesman Nimrod Melloul. Made it into finance Dept and just couldn’t get it down to where I wanted to be.... 30 days later I looked at the same car and the price had dropped $2000 dollars. Rod got another $500 off. Great! So here I go to do the deal. Got into finance introduced to the “finance manager” Tony and was hit with an interest rate 2 points higher and a payment price more before gap insurance. I told Tony that couldn’t be right and was flat out told well the numbers don’t lie. Period. Someone explain how I went from $16999 at 5.9. $257 a month to $14500 at 7.8 280.00 a month? Same car. Same credit score and same $2000 Down. Different finance crook. Nimrod is a nice guy,no pressure, good sales guy to work with. Greenway Mazda’s “ finance manager Tony “ is a smug faced crook.
Never bought a car but you can tell these guys are detail oriented. Was shopping a used vehicle and the follow -up was consistent, without pressure and... very informative. I'd recommend that you engage if they have a car your interested in
My wife and I had an incredible experience at Greenway Mazda, Ibrahim Abdellatif our Sales Consultant gave us A+++ Customer Service. He explained the entire... process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely refer our family and friends. The owner of this dealership has a great team by his side!
My husband and I did a lot of research and we found Greenway Mazda to be the best place to purchase our new CX5. Ibrahim Abdellatif our Sales Consultant... gave us excellent overall Customer Service. He explained the entire process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely be back when we need to purchase our next vehicle and refer our family and friends to them! The owner of this dealership has a great team by his side!
Easy to work with Ceaser as we agreed on a purchase. However, after we paid for the car, he only gave us one key. When I asked the dealership to give... me a discount to pay for a replacement key they refused. Then they tried to cancel the deal even though all of the paperwork was done. Very stressful dealing with Greenway Mazda.
I am Steve Dean, the Managing Partner and GM of the dealership. I am sorry to hear you are not happy. If you will contact me personally at the dealers...hip, I will look into this and do my best to make you 100% satisfied. My number is 832-356-1000.
Very good service. Very easy to get purchase done. Overall the dealership is nice and the employees that I worked with were very courteous and professional.
From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He... immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.
My experience was excellent. Bennie was a wonderful salesman who helped me get a good rate on my car. Overall the staff was friendly and helpful.
Thank you for your great review. We hope to be of service to you in the future.
This is the second time I've leased a car here! Curtis white and Steve Huang took great care of me! Service has always been great!
Thank you for the review. Please let us know what we need to improve to get to 5 stars.