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Worst dealer ever!
I would not recommend this dealership I went today to look at a car that was $6,900 out the tax,title and dealership fees. The owner wouldn't honor that price and the he knows he should but he won't lose money on it. He even Allen out his dad and said he has dementia and blamed his dad for the messing up the price.. I told if that's the case his should read the ad's before he sends them out. We got outside and my dad said he's going to call the bbb and even talk to a lawyer about this. The owner got really angry just in seconds and said get the f*xx off my property or I will calls the. We were on the drive and he said I dare you to ce on my property, like he wanted to fight us. We called the cops and talk to cops about the situation.. Be careful with the owner and don't fall for any other the b.s. you see on his ad's!
I drove to the dealership and asked about a truck listed on their website. I sat at an empty desk for only a few minutes while I waited for the owner. When he arrived he told me the truck was being checked over elsewhere and would be ready in a few days and that he would call me when it was ready. Fair enough so far. I wanted to ask questions about other trucks on the property, but then he proceeded to sit down in front of me and make phone calls to other people without even asking me if I had more questions. I left. I will not buy a truck from someone with questionable integrity.
NO INTEGRITY Dealership
Went to buy a car knowing the issues and agreed on the advertised price on cars.com with Mike. While at the bank they called saying his partner wanted more money. Got a cashiers check for the agreed upon price which was also the advertised price and Mike wouldn’t accept it saying he needed more. Waste of my time. No stand up integrity to be found.
2018 ford focus s
Discount auto guy named Mike, if this is true. He listed 2018 ford focus on craiglist as excellent and the title suppose to be clean. I told him i was 32 miles away, upon arrival all vehicle doors were open and the car was ON. I noticed the car had a Very Bad paint job, you can still see the deep scratch marks and a dent r/r, this vehicle was listed as EXCELLENT. After my 30 mile drive home i RE-READ the craiglist post and it was updated with an add on sentence saying “owner lived on a dirt road and has some scratches”. I called MIKE and he Never apologized/cared he stated” its not his fault that i didnt know how to read an add” and hung up,after i yelled at him.
We apologize for not meeting the stringent customer protocol on our 2018 Ford Focus with a clean clear title priced $5000 under the market value. I'm certain the customer will find a vehicle that meets his standard at a new car store. Of course the price will be thousands more than our gorgeous vehicle and as luck would have it, the next person who looked at it thought it was an outstanding value, and bought it. Truly beauty is in the eye of the beholder......
I called and asked if a car was a salvage title they said no, I looked at the car fax and the vehicle was in a total loss accident. I would not trust these guys.
So that the writer is not laboring under incorrect knowledge, a vehicle with a salvage or restored salvage title will have a designation indicated on the title. In this case, there is no designation and the title is clean and clear. An insurance company may have declared the vehicle a total loss, wrote the customer a check and the customer fixed it. There was no effect on the title.
No customer service
Saw a vehicle I was interested in. Asked the mileage and which specific model. After being told it was the model I was looking for, I went 30 mins out of my way to look at it. Vehicle was locked so I stood around for 15 mins with salesmen looking at me but no effort to even say hi or one moment. I realizing it was not the model I was told after specifically asking. Two salesmen were standing by the front door talking to one another with me 5-6 feet away. Yet again neither bothered to say hi or say anything to me. I decided to leave and messaged the guy I had spoke with prior to inform him the model was wrong and I had been there waiting for help. This is the reply I received: "Yes I saw you out there as I was helping other customers this is not McDonald's We don't provide drive thru service for cars" Definitely not purchasing from them, even though I was initially ready to.
We apologize for the inconvenience that this customer undertook. With our low priced inventory, we are a very busy place and sometimes we are not able to assist every customer within the 30 seconds that this customer was demanding. No one ever stands for 15 minutes without us assisting them. We wish them luck in finding the right car for the right price.
Honest dealership excellent value
Bought a 2015 Toyota Prius V below market rate. Negotiated directly with owner. Got a great deal on this car. Honest. Their cars may not be perfect but they are reliable. This is my second car from here. They keep overhead low and do a high volume. Inventory changes constantly.
I worked with Mike at this lot and I must say that he was the nicest Salesman I have ever worked with. He put zero pressure on me to purchase anything and honestly steered me away from anything that could possibly end up very costly with future repairs. He also wanted to make sure I was in a vehicle that was not only cost efficient, but safe for me and my family. I would recommend anyone and everyone to go see Mike at Discount Auto for all used car purchasing. Pretty sure he doesn't sell new cars, but if he did, I'd send everyone to him for that as well.
This was definitely the best car purchasing experience ever. Herbie was so polite, prompt and full service I was amazed. Since I did not own a car, the car was brought to me for a test drive. The price was amazing, and after the purchase the service got even better. I could not be happier with my new, used Kia. Thanks Herbie and Mike.
Great Price, No Problems
I bought 2 cars for my daughters from here, about a year apart. Have had no problems, prices more than fair. Good cars, prices way better than anywhere else. I have no complaints. Thanks again