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Kelsey Chevrolet

(132 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–12:00pm
Sunday Closed Closed

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Reviews

(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelsey Chevrolet from DealerRater.

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Great experience!

Great experience! Hannah and Doug were awesome! Paul and Walt did everything they could to make sure I got the best deal. Probably, the best car buying experience I’ve ever had and let’s be honest everyone who has ever bought a car dreads the back and forth and wheeling and dealing. Kelsey Chevrolet listened to my needs in a car, they respected my budget and I drove away in a car that I love!

Great experience!

Great experience! Hannah and Doug were awesome! Paul and Walt did everything they could to make sure I got the best deal. Probably, the best car buying experience I’ve ever had and let’s be honest everyone who has ever bought a car dreads the back and forth and wheeling and dealing. Kelsey Chevrolet listened to my needs in a car, they respected my budget and I drove away in a car that I love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Be mindful of one sales associate.

Be mindful of one sales associate. He didn’t listen to us. He also didn’t know what he was doing. No customer Service manners whatsoever. We requested to only have our credit ran no more than 3 times each they ran it 7 times each. We both have excellent credit but he did it anyway. To lower our monthly payment they tacked on another 3 months of payment. We said whatever after being there 6 hours. We have bought cars from them before but not going back to buy another car but we have to for service which is ok because the service department is really nice.

Be mindful of one sales associate.

Be mindful of one sales associate. He didn’t listen to us. He also didn’t know what he was doing. No customer Service manners whatsoever. We requested to only have our credit ran no more than 3 times each they ran it 7 times each. We both have excellent credit but he did it anyway. To lower our monthly payment they tacked on another 3 months of payment. We said whatever after being there 6 hours. We have bought cars from them before but not going back to buy another car but we have to for service which is ok because the service department is really nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Everyone is always so nice and fun to talk to.

Everyone is always so nice and fun to talk to. Service department is always fast and efficient

Everyone is always so nice and fun to talk to.

Everyone is always so nice and fun to talk to. Service department is always fast and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very friendly and helpful through the car buying

Very friendly and helpful through the car buying experience. Beware the financer sales pitch though.

Very friendly and helpful through the car buying

Very friendly and helpful through the car buying experience. Beware the financer sales pitch though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kelsey Chevrolet provides a best in class service

Kelsey Chevrolet provides a best in class service experience each time we have an opportunity to work with them!

Kelsey Chevrolet provides a best in class service

Kelsey Chevrolet provides a best in class service experience each time we have an opportunity to work with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dylan was great!

Dylan was great! Finance manager was also great to deal with. Highly recommend to everyone

Dylan was great!

Dylan was great! Finance manager was also great to deal with. Highly recommend to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership goes the extra mile to make you happy

This dealership goes the extra mile to make you happy most of the time. I have my work van serviced there often.

This dealership goes the extra mile to make you happy

This dealership goes the extra mile to make you happy most of the time. I have my work van serviced there often.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kelsey Chevrolet provided great, quick service.

Kelsey Chevrolet provided great, quick service. They explained everything they did and why. Service was done quicker than anticipated. The area to wait was clean and they even provided free snacks!

Kelsey Chevrolet provided great, quick service.

Kelsey Chevrolet provided great, quick service. They explained everything they did and why. Service was done quicker than anticipated. The area to wait was clean and they even provided free snacks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The last 2 oil changes i recieved something messed up

The last 2 oil changes i recieved something messed up with my fan. The first time I never had an issue then after the oild change my thermostat wouldn't read and my ac kept messing up. This last oil change they dropped it off I went and got my daughter from school and thefan ran for like 5 min straight with the car being off.

The last 2 oil changes i recieved something messed up

The last 2 oil changes i recieved something messed up with my fan. The first time I never had an issue then after the oild change my thermostat wouldn't read and my ac kept messing up. This last oil change they dropped it off I went and got my daughter from school and thefan ran for like 5 min straight with the car being off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My oil change, tire rotation and transmission oil change

My oil change, tire rotation and transmission oil change went well. I'm suggesting Kelsey chevrolet to start cleaning the exterior of customer's cars as a customer's treat.

My oil change, tire rotation and transmission oil change

My oil change, tire rotation and transmission oil change went well. I'm suggesting Kelsey chevrolet to start cleaning the exterior of customer's cars as a customer's treat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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