Kelsey Chevrolet

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
27 lifetime reviews.

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  • 5.0 out of 5
    April 3, 2021

    I was there for an oil change and tire rotation. The service people were friendly and accommodating and did a nice job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    August 27, 2020

    Drove 30 miles to check out a car they had listed on cars.com only to find out it had been sold a few weeks earlier. As I type this review a full week... later, it’s still listed on the site. Not sure if this is on the dealer or cars. .com, but that’s a pretty lousy business model. Stop wasting my time and gas money and take down the listings that’ve already been sold.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (812) 537-1416 when you can so we c...an address this situation directly. Thank you and have a great day.

  • May 27, 2019

    I actually ended up buying 2 cars. I was refer9to this dealership and it was a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2020

    PURCHASED MY CHEVY FROM ANOTHER DEALER.HAD IT IN FOR SERVICE FOUR TIMES.THEY COULD NOT REPAIR. I CONTACTED MR. TODD GOBER IN KELSEY SERVICE,MY VEHICLE... WAS SUCCESSFULLY FIXED IN ONE DAY! THANKS AGAIN

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest..., and are pleased to hear that you enjoyed your experience here at Kelsey Chevrolet Llc!

  • 2.0 out of 5
    February 5, 2020

    When doing a recall repair they noticed the back window on my truck was leaking. they ordered the window and received it within 4 days. I keep calling... and leaving messages and cannot get my advisor to call me back to get the window installed. Mean while it is raining and water is leaking in my 5 month old truck. I have to keep switching out towels to protect my leather seats. Still waiting for them to call. Just so you know I am not unreasonable the part was ordered two weeks ago.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (812) 250-4268 when you can so we c...an address this situation directly. Thank you and have a great day.

  • 5.0 out of 5
    January 29, 2020

    I am very pleased with the care taken by the sales team to know their product and present them in a very courteous manner. They are very helpful in finding... the right product for my needs, Salesman was very courteous and great to deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Ha...ve an awesome day!

  • 5.0 out of 5
    January 28, 2020

    pleasant experience .helpful and knowledgable .no pressure

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!

  • 5.0 out of 5
    January 6, 2020

    Excellent service and nice waiting room. Took my car to have it?s first oil change and tires rotated. Made and appointment and the service department was... right on schedule.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. Until the next time we meet, take care!

  • 4.0 out of 5
    June 25, 2019

    Excellent except for a delay on delivery. They did keep me well informed and gave me a equivalent loaner.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    Kelsey Chevrolet made my vehicle purchase experience easy. Great communication and honesty. I was double covered!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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