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Bob Karl Sales and Service

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Visit Bob Karl Sales and Service
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
(518) 203-2266 (518) 203-2266

Inventory

See all 33 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2015.
Troy's Full service used car Dealership for the last 42 Years. We are a Family owned and operated facility with a body shop and service center.
"The difference is Bob Karl"

Service center

Phone number (518) 203-2266

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice people, just not willing to work with my bad

Very nice people, just not willing to work with my bad credit! Did get back to me quickly

Very nice people, just not willing to work with my bad

Very nice people, just not willing to work with my bad credit! Did get back to me quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awesome friendly and competent service

Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!

Awesome friendly and competent service

Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Delighted with the Buick and this dealership.

Bob Karl, Jerry and his service crew run a truly honest and customer focused business. We purchased a 2012 Buick LaCrosse for ourselves, and gave our 2007 Chrysler to our daughter. Bob and his team prepared and serviced not only the awesome vehicle we were purchasing from them, but also the vehicle we were transitioning to our daughter. We love the vehicle we purchased, his pricing was reasonable and he replaced ball joints and rotated the tires on the car we were giving to the kid at nearly his cost, saving us hundreds of dollars. He even handled putting both vehicles on the road for us. Everything about this team is top shelf. Bob Karl's Sales and Service have our highest recommendation.

Delighted with the Buick and this dealership.

Bob Karl, Jerry and his service crew run a truly honest and customer focused business. We purchased a 2012 Buick LaCrosse for ourselves, and gave our 2007 Chrysler to our daughter. Bob and his team prepared and serviced not only the awesome vehicle we were purchasing from them, but also the vehicle we were transitioning to our daughter. We love the vehicle we purchased, his pricing was reasonable and he replaced ball joints and rotated the tires on the car we were giving to the kid at nearly his cost, saving us hundreds of dollars. He even handled putting both vehicles on the road for us. Everything about this team is top shelf. Bob Karl's Sales and Service have our highest recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Choosing and Buying a Used Car

Bob and Jerry were terrific and helpful. They made some repairs, made sure I was happy and I got the car I wanted knowing they would be around for service and maintenance for the long haul. Karen

Choosing and Buying a Used Car

Bob and Jerry were terrific and helpful. They made some repairs, made sure I was happy and I got the car I wanted knowing they would be around for service and maintenance for the long haul. Karen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found just the right vehicle I needed

I needed a van for my business and called Bob Karl's to see if they had any in stock that fit what I needed. Bob said he didn't have what I was looking for in stock but he would find one for me and 8 days later he called me about a cargo van that was exactly what I needed. This is the second vehicle I have bought from Bob Karl's and I have been very happy with both of them. Thanks for your help.

Found just the right vehicle I needed

I needed a van for my business and called Bob Karl's to see if they had any in stock that fit what I needed. Bob said he didn't have what I was looking for in stock but he would find one for me and 8 days later he called me about a cargo van that was exactly what I needed. This is the second vehicle I have bought from Bob Karl's and I have been very happy with both of them. Thanks for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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my favorite place ever!!!

Bob Karl's is really great honest place to do service for your car or even buy a car from. I am been with them for 3 years now and never have any problem with them . And I always get the best service for my car and the guys her very friendly special frank in service department .thank you Bob for your great work you always do .

my favorite place ever!!!

Bob Karl's is really great honest place to do service for your car or even buy a car from. I am been with them for 3 years now and never have any problem with them . And I always get the best service for my car and the guys her very friendly special frank in service department .thank you Bob for your great work you always do .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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