D'Orazio Ford

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4.8
(161 reviews)
Visit D'Orazio Ford
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–5:00pm 8:00am–8:00pm
Tuesday 7:30am–5:00pm 9:00am–7:00pm
Wednesday 7:30am–5:00pm 9:00am–7:00pm
Thursday 7:30am–5:00pm 9:00am–7:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday 8:00am–1:00pm 9:00am–5:00pm
Sunday Closed Closed
New (815) 709-0822 (815) 709-0822
Used (877) 890-8192 (877) 890-8192
Service (877) 884-6918 (877) 884-6918

Inventory

See all 96 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2019.
Welcome to D'Orazio Ford! Located in Wilmington IL D'Orazio Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with D'Orazio Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Other Ford you've come to the right place. Ask about our Free Life Time Oil Changes.
Committed to Customers For Life!

Service center

Phone number (877) 884-6918

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.8
(161 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

A Car Dealer you can trust!

My experience at D'Orazio Ford, was beyond my expectations. I had dealt with 3 different car dealers prior to going to D'Orazio Ford, and I wish I had gone to them first! I was completely taken aback, by their honest, no hassle approach. These guys are so down to earth, and just all around great, family oriented people. You'll be treated with respect and they'll go the extra mile to customize a deal, to fit your needs. Stop in and ask for Justin or Christian, you won't regret it! D'Orazio Ford sets the industry standard in Customer Service!

1.0

WORST service department I've ever dealt with. I own...

WORST service department I've ever dealt with. I own several vehicles and have given the service department many chances but they have managed to screw up every one. You'd be better off using another mechanic .

4.3

Overall review

Very nice people, and very consistent with helping you find a vehicle. Very fast at getting in touch with you and very helpful. Would definitely recommend this dealership.

4.7

Professional staff

Staff listened to what I asked for. Gabe reached out to us with no pressure to feel obligated to purchase.

Dealer response

Thank you for your kind review, Thomas! We will send your kind words over to Gabe. Let us know what else we can help with. Warm regards, D'Orazio Ford Team

5.0

Painless process

Friendly staff, knowledgeable about their products. Clean facilities, close location. Good selection on site, with the ability to procure your selection if not available on site.

Dealer response

Thank you for this wonderful review of our staff, Michael! Let us know if we can help you with anything else in the future. Warm regards, D'Orazio Ford Team

5.0

Excellent place to buy a car or truck!

Everyone was so friendly and they even let our dog into the showroom! They did everything they could to make us a deal we couldn't refuse. They were close by.

Dealer response

Thank you for the glowing review and congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! We'll be sure to pass along this great feedback and we look forward to seeing you again! Warm regards, D'Orazio Ford Team

1.0

Not the place to buy a commercial vehicle!

Beware before buying from this dealership. Extremely unorganized and do not follow through on promises even when in writing. Horrible experience buying from this dealer

Dealer response

Dave, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, D'Orazio Ford Team

5.0

Great service and great finance and sales team

In and out through the whole experience. Team was very helpful and knew there stuff. Got me the best deal out there, and were very helpful. If you want a new car, go see the team at D’Orazio Ford

Dealer response

Timothy, thank you for the feedback! We are happy to hear about your positive experience at D'Orazio Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, D'Orazio Ford Team

5.0

Oil change

Smooth from start to finish, no surprises, great service. I would recommend them to friends and family for service and care.

Dealer response

Toby, we are so happy to hear about you great service experience here at D'Orazio Ford! Please let us know if you need anything in the future. Be well, The D'Orazio Ford Team

5.0

Great Service, Friendly,

Always feel like I'm being spoiled.Never have to wait to get an appointment and always gives me a ride home while they work on my vehicle.

Dealer response

Thank you for taking the time to leave this review, Charla. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best regards, D'Orazio Ford Team

Read all 161 reviews