Reviews
I truly don't understand why EVERYONE doesn't use Stan
I've used Stan for my last 3 purchases and/or leases, and it's been a great experience each time. I truly, truly don't understand why everyone doesn't go through Stan when they need a vehicle. You spend less time, get to the "everyone walks away happy" price essentially instantly, and all of the legwork is done for you. Even annoying details like returning your car at the end of a lease get tidied up and made super-easy with Stan. I can't recommend him highly enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Glad I reestablished contact.
Starting online, I scanned inventory and found the car that fit my criteria, price and mileage. The car was well detailed, like new. Stan Ferrin was prompt and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stan Ferrin - Outstanding Customer Service!
We just leased our 4th vehicle, and Stan made them all happen. Working with him is a pleasure, certainly not the typical car dealership sales experience. I gave him the vehicle and features, he brought the vehicle(s) by my office to test drive. VERY CONVENIENT! Stan can be trusted and has always met our expectations. The next time we need a vehicle, I'll call him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Stan is our Man
Stan is our Man! We have purchased or leased our last 5 cars/trucks from Stan at H M Brown and each time we have been very happy with the results. Stan makes the experience of buying a car easy and stress free and he always come through with the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
2017 Toyota Sienna
We worked with Stan Ferrin at H M Brown and Associates to purchase a 2017 Toyota Sienna LE. This is the third vehicle we've purchased through H M Brown. Each time it has been a hassle free experience and we have been pleased with the results. This time was no exception. We got exactly what we wanted in a very short timeframe. Stan did an excellent job of getting our Sienna ready for us including some additional aftermarket accessories. Overall, it was a very easy hassle free purchasing experience. Thank you Stan and H M Brown!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
working with stan ferrin is a no-brainer
this is the third time we've purchased or leased a vehicle with stan ferrin. stan makes the entire process easy and enjoyable - he'll find the car you want and offer financing options to help put the car in your garage. if you've never worked with an auto broker before, you need to begin with stan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Never using any other dealer again
We don't like shopping for a car. We are not easy as our resources are usually limited and our list of needs to substantial. But working with Stan Ferrin he made it all go so easy and smoothly for us. He took of list of wants and needs, weeded thru several cars, found our perfect car and three years later we are still living our vehicle and thrilled with the service we received. Will never buy a car any other way from anyone else again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Customer Service!
We have leased 4 vehicles from Mr. Ferrin at HM Brown. The commitment to understanding the customer and finding the perfect fit is unprecedented. I have never experienced this level of customer service with any other dealer or broker in my past 35 years. I have enjoyed the experience so much that I have recommended Mr. Ferrin to my father and two co-workers. These guys do a bang up job and really know how to match your needs with the perfect vehicle. Needless to say, I highly recommend Mr. Ferrin and HM Brown for all of your upcoming automobile purchases. Ed Madigan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Stan the Man
I highly recommend Stan Ferrin at HM Brown. I have leased/purchased 6-7 vehicles for both business and personal use, and Stan has been excellent to work with every time. I recommended him to a colleague who utilizes his expertise as well. You will not regret choosing Stan for your automotive needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Fast and easy
No wait for paperwork to sign. Fast and easy. Stan took care of us! I recommend H M Brown for any car sale or lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car