HM Brown and Associates

Reviews

3.7 out of 5 3.7
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 8, 2018

    I would say that Jesse Blum was outstanding in every way helping me get a new lease on a new SUV Subaru. He was courteous, very knowledgeable, helpful... in every aspect of the way. He explained all the features on my new car took care of the old lease. He did it all in a very professional way. He called a week later to make sure all was okay and if I needed anything. I would refer Jesse Blum in a second to anyone wanting to buy or lease a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 11, 2018

    sent a email saying I was interested in a car. Never got a return email or call. Called 2 times, talk to Cory. Both times he said he would have someone... call me. Never happend.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, We are sorry for the experience you had at H.M. Brown & Associates. Please know that we take this very seriously. We would like the opport...unity to show you our amazing customer service and find you your dream car. Please private message us with your phone number and we will be in touch right away.

  • March 9, 2017

    We've purchased 2 vehicles through HM Brown. They do an outstanding job, and make sure that every detail is correct. Thank you for a no stress buying... experience.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2016

    Jesse was really great. My brother had recommended that I go through him since I was looking for a safe AWD car to tackle the mountains with. I told him... I was on a tight budget and he helped find me find my new Subaru Outback, which I now love. Within a few weeks, he was able to find a high bid on my old car, and get the ball moving so I had a new car shortly. He is super nice and friendly and very easy to communicate with. Need a car? Go to Jesse!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2016

    I worked with HM Brown broker Jesse Blum. This was without a doubt the best car buying/shopping experience we have ever had. Jesse lined up different... makes and models to test drive at his office so we could test the cars on the same day without going to several dealerships. Once a decision was made, option selection was simple and straight forward. Most paperwork could be handled via email. The final paperwork was a snap compared to the hours spent at other dealerships. Jesse even brought the car to me and took our trade in with him. I would never even consider any other broker for my next purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2016

    10/27/2015 THIS is how you buy a new vehicle! Bert Rankin was our associate and he made it SO easy and painless...we just told him what we wanted and... he did the rest, down to every last detail! He is a super nice person, very honest, and highly communicative. I can't imagine ever walking into a dealership or searching online again. Our new vehicle is exactly what we wanted, at the price to which we agreed(no tricks, no upsell) and I can't say enough about how much we trust Bert. Plus, did I mention he handles ALL the details?? Call Bert...you will be glad you did and you will have ZERO buyer's remorse...how nice is that on such a big purchase and one that you have to look at every day?? H M Brown and Bert are the only way we will buy vehicles going forward. Thank you, Bert!

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    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2016

    Brendon Jensen has been great to work with, I got a car I love. i started looking at cars last Spring but decided to keep on going with my old 14 year... old VW. About a month ago my VW was going to take more service work and cost than would be appropriate to spend on a car with so many miles and age so i called Brandon and started looking again at cars. He and I met after work several times, he had several cars for me to check out and test drive, i decided on a Mazda 3 and am very happy with it. Nadine McLemore

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2016

    Jesse Blum at H&M Brown helped us find a great car. He listened to what we were looking for, had three cars ready for us to test-drive, and then worked... with us on financing. When two repairs became necessary (on the malfunctioning sunroof installed by a third party and a loose panel under the hood related to the same installation), Jesse went to bat for us with the installer and the cost of our repairs was covered 100%. The customer service Jesse provided to us at the time of the sale and in the following months has been exceptional. I'd recommend this dealer and this sales professional to anyone looking for a car in the Denver Metro area.

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    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2016

    Brandon jennson was amazing through the whole buying process, never pushed or pressured me into buying. Found the best car for my needs! I would recommend... him to anyone and plan to use him for all future purchases

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    Shopped for a new car
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2016

    Kent Nelson has been a pleasure to work with in purchasing/leasing our cars. We live in the rural mountains and have sent him friends our way. He does... a great job.

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    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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