HM Brown and Associates

Reviews

3.7 out of 5 3.7
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 8, 2018

    I would say that Jesse Blum was outstanding in every way helping me get a new lease on a new SUV Subaru. He was courteous, very knowledgeable, helpful... in every aspect of the way. He explained all the features on my new car took care of the old lease. He did it all in a very professional way. He called a week later to make sure all was okay and if I needed anything. I would refer Jesse Blum in a second to anyone wanting to buy or lease a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 11, 2018

    sent a email saying I was interested in a car. Never got a return email or call. Called 2 times, talk to Cory. Both times he said he would have someone... call me. Never happend.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, We are sorry for the experience you had at H.M. Brown & Associates. Please know that we take this very seriously. We would like the opport...unity to show you our amazing customer service and find you your dream car. Please private message us with your phone number and we will be in touch right away.

  • 5.0 out of 5
    October 13, 2016

    I worked with HM Brown broker Jesse Blum. This was without a doubt the best car buying/shopping experience we have ever had. Jesse lined up different... makes and models to test drive at his office so we could test the cars on the same day without going to several dealerships. Once a decision was made, option selection was simple and straight forward. Most paperwork could be handled via email. The final paperwork was a snap compared to the hours spent at other dealerships. Jesse even brought the car to me and took our trade in with him. I would never even consider any other broker for my next purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2016

    10/27/2015 THIS is how you buy a new vehicle! Bert Rankin was our associate and he made it SO easy and painless...we just told him what we wanted and... he did the rest, down to every last detail! He is a super nice person, very honest, and highly communicative. I can't imagine ever walking into a dealership or searching online again. Our new vehicle is exactly what we wanted, at the price to which we agreed(no tricks, no upsell) and I can't say enough about how much we trust Bert. Plus, did I mention he handles ALL the details?? Call Bert...you will be glad you did and you will have ZERO buyer's remorse...how nice is that on such a big purchase and one that you have to look at every day?? H M Brown and Bert are the only way we will buy vehicles going forward. Thank you, Bert!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2016

    Jesse Blum at H&M Brown helped us find a great car. He listened to what we were looking for, had three cars ready for us to test-drive, and then worked... with us on financing. When two repairs became necessary (on the malfunctioning sunroof installed by a third party and a loose panel under the hood related to the same installation), Jesse went to bat for us with the installer and the cost of our repairs was covered 100%. The customer service Jesse provided to us at the time of the sale and in the following months has been exceptional. I'd recommend this dealer and this sales professional to anyone looking for a car in the Denver Metro area.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2016

    Brandon jennson was amazing through the whole buying process, never pushed or pressured me into buying. Found the best car for my needs! I would recommend... him to anyone and plan to use him for all future purchases

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2016

    Kent Nelson has been a pleasure to work with in purchasing/leasing our cars. We live in the rural mountains and have sent him friends our way. He does... a great job.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2016

    Jesse Blum was fantastic! He talked to me for a long time on the phone about what I needed. He brought in a few cars for me to test drive. I ended up going... with the Infiniti QX80, and I love it! Jesse walked me through the different financing options and turned around the paperwork really quickly. I had my new car in about a week. I think it would have been sooner, but I was traveling for work. I think I got a great price too. HM Brown and Jesse make car buying painless. Thanks Jesse!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2016

    This was an amazingly easy experience. Jesse listened to our request, gave us some excellent advice and brought everything we needed to one place. I value... the ability to discuss our needs and have him meet them with a lot of good advice.I would definitely recommend him to my friends and will buy another car from him in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2016

    It took us a little while, but we finally got a vehicle that works for me! I have/had no credit when i was trying to get the car of my dreams, but they... continued to help me look for vehicles that were similar but a little be less pricey. It was extremely helpful and saved me time when i could tell them what i was looking for and what i was interested in. Took a few weeks for me, but we also looked and tried extremely hard for 3 different vehicles, but once we found the vehicle i have now, it took maybe 3 days tops to actually find it, get approved and sign for it!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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