Give Perrry a call!
I recently worked with Perry Moss at H.M. Brown in purchasing a new Toyota Tundra and couldn't be happier with the overall process. Due to many factors that were out of his/our control (COVID, supply chain shortages, etc.), the process took some time. However, throughout it all, Perry remained engaged and kept me informed with regular updates and options to consider. We ultimately found exactly what I was looking for and I couldn't be more pleased! I would highly recommend contacting Perry to assist you with your next automobile purchase!
Mitch Reynolds is amazing!
Mitch Reynolds is one amazing person to work with. He was always answering my questions without delay, made the process of leasing a new vehicle seamless and painless and is still answering my questions after I leased my vehicle through him. He is very knowledgeable and extremely kind. I would refer him to everyone I know! My husband also leased a car through Mitch and had the exact same experience. An outstanding person! I will continue to lease through Mitch!
Jesse Blum is the Man
My daughter just purchased her first ever car today from Jesse Blum at H.M. Brown.. We called him late last week, told him what we wanted with the extra options in a 2021 Camry and he found us exactly what she was looking for and the exact color. Easiest car purchase I have ever been involved in. Great Job Jesse. He is now looking for a car for my wife.
Brandon Jensen was AMAZING!
I loved working with Brandon Jensen! He made buying a car so easy and enjoyable. I got to test drive cars from all different brands, and found exactly what we were looking for. They were able to work with my busy schedule so it was great to pick up my new car on Christmas Eve with the big red bow and all! There's no better way to get into a new vehicle then going through Brandon.
Jacob Stransky was our broker and he was remarkable. We provided very tight purchase margins and Jacob bent over backward to work within them to find a vehicle we are very pleased to own. Jacob allowed me to search online for vehicles I was interested in and he made arrangement to pick them up so I could view them at HM Brown. Jacob did everything within his control to ensure the deliver of a clean, quality vehicle. Well Done!
Lack of Integrity
The two stars are for the auto brokerage, but not for my broker, Kevin Beikmann. I had worked with him previously and deal #1 was fabulous, #2 was to be desired, and #3 was a disaster. After he gave some very poor advise, we incurred increased closing contract costs that could have been avoided if I did not listen to him. H M Brown recognized those mistakes and reimbursed me partial closing contract costs in a timely manner. Mr. Beikmann also promised additional reimbursement that he has yet to fulfill - over a year later. Mr. Beikman lacks integrity, which is an important core characteristic of a broker, and I would not recommend working with him. I will never work with him again.
This is the ONLY way to shop for a car!
I used an Auto Broker for the first time when I recently purchased my new Hyundai Santa Fe. I will never deal directly with a dealership again! Deb Roden worked so hard for me, securing the very best price. It was less than I could have managed on my own. She also went above an beyond when explaining all the new features of my car. I am impressed by her and by the process.
Leased a new car
I would say that Jesse Blum was outstanding in every way helping me get a new lease on a new SUV Subaru. He was courteous, very knowledgeable, helpful in every aspect of the way. He explained all the features on my new car took care of the old lease. He did it all in a very professional way. He called a week later to make sure all was okay and if I needed anything. I would refer Jesse Blum in a second to anyone wanting to buy or lease a car.
sent a email saying I was interested in a car. Never got a return email or call. Called 2 times, talk to Cory. Both times he said he would have someone call me. Never happend.
Michael, We are sorry for the experience you had at H.M. Brown & Associates. Please know that we take this very seriously. We would like the opportunity to show you our amazing customer service and find you your dream car. Please private message us with your phone number and we will be in touch right away.
We've purchased 2 vehicles through HM Brown. They do an outstanding job, and make sure that every detail is correct. Thank you for a no stress buying experience.