Reviews
Awesome service
Always kept me up how everything was going when I called Steve and Sara both were great with everything and I’ll be back for services of my pops car thnx fr everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Gillespie Ford Team
Finally Retired
The people who work in the service department are friendly and professional. They have always taken good care of our Ford Escape and they take our concerns seriously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Gillespie Ford Team
Great service Friendly
Friendly, get the job done quick as possible the right way the first time. Like the way social distancing is set up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Gillespie Ford Team
GREAT TEAM IN SERVICE
STEVE AND PATRICK REALLY MADE IT HAPPEN ON SHORT NOTICE. TECHS ARE VERY NICE AS WELL. I WONT GO ANYWHERE ELSE FOR SERVICE. I HAD AN EMERGENCY AND THEY TOOK CARE OF ME NO PROBLEMS !!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Gillespie Ford Team
Pleasant employees
Was impressed with the friendliness of each employee I talked to. The required work on my vehicle was accomplished in much less time than was originally expected. The young man who gave me a ride home and then returned to my home to take me back to my car was very friendly and fun to talk to. Overall, a pleasant experience for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best, Gillespie Ford Team
Great Sales Team
Once the final numbers were decided, the team was outstanding, helpful in everyway. We were treated very well throughout the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, David! We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Gillespie Ford Team
Great Service
Fast,Courteous,Professional service. Clean accommodations for waiting. Friendly staff. Great prices on vehicles. They washed my truck when work was completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your truck. We hope you will give us the opportunity to help you again whenever it's time for your next service. Best, Gillespie Ford Team
Good people
The people are friendly, work hard to make sure they give you type of vehicle your looking for. Thank you Ricky my vehicle is awesome!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Gillespie Ford Team
Ford repair
Great service. Patrick was very good at communicating about the car. He was outstanding. Always a good level of service at Gillespie.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review of your experience with Robert here at Gillespie Ford! The experience you described is exactly what we aim for, and it's great to know we're exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we'll see you at your next service appointment! Best, Gillespie Ford Team
Steve in service was great ! the whole service team was...
Steve in service was great ! the whole service team was awesome ! Phil went out of his way to help me adjust my seat when i picked it up. everyone in service and sales are always nice
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Gillespie Ford Team