Auto Action

4.7
(227 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours:
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Service Sales
Monday 9:00am–5:00pm 9:00am–8:00pm
Tuesday 9:00am–5:00pm 9:00am–8:00pm
Wednesday 9:00am–5:00pm 9:00am–8:00pm
Thursday 9:00am–5:00pm 9:00am–8:00pm
Friday 9:00am–5:00pm 9:00am–8:00pm
Saturday Closed 9:00am–7:00pm
Sunday Closed 10:00am–5:00pm
(602) 714-9917 (602) 714-9917

Reviews

4.7
(227 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

2011 Buick LaCrosse

I tried to buy my prior car from them back in December with an offer that was thousands more than I had received when I traded it in at another dealer. They had no interest in my cash offer and now months later it’s still there.

1.0

Hello, I was researching for the purchase of a used car....

Hello, I was researching for the purchase of a used car. The dealership's advertising was incorrect and I believe that it was done on purpose to lure you to their site. I would never do business with a company that uses such practices. They have lost you a cash customer

4.0

Sold me a lemon

Had to rate the first 3 categories high because they really sold me a bill of goods. Said car was reconditioned - no way! First thing there was no dipstick in the transmission fluid. Ralph told me it had new tires - it needs tires . In the shop today getting new brakes. Transmission is slipping. Car has been in an accident. Of course I paid too much for the car at an extremely high interest rate because I had no previous credit. Totally disappointed in the way I was deceived.

1.0

Sold us a lemon!

Sold us a car that needed the whole transmission replaced! We called and told them the day after we purchased that it was having problems. We had to be able to get another vehicle to drop this one off at their shop to be repaired. By the time we could get the vehicle to their shop they said they wouldn't fix it without us having to come out of pocket another $300! This is something that they knew was wrong with the car before they sold it. They say they have all of their cars inspected by a mechanic before they are sold, and we could tell very quickly that there was something wrong with the transmission. It's bad enough that they sell cars for 3x what their worth, but to turn around and sell xxxxty cars that have MAJOR mechanical issues is just wrong. Now we're out the $300, can't drive the car until its fixed, and wondering what else will go wrong with this car.

5.0

Auto Action broadway

I love this place I wanted a car and they gave me a beautiful car no lemon thanks auto Action I would recommend this place to everyone.

5.0

2008 Dodge Dakota

Great service was fast and efficient with letting me see the details into the truck and it came with original equipment ECT, overall was a great deal thank you

5.0

Great service

Was very good on customer service Carlos and Lalo were very helpful they explained everything to me in good detail I would definitely recommend buying a car from them they where very patient and got me approved faster than I thought it there very positive good energy/vibes individuals

5.0

Fast and Easy

Lalo and Carlos were awesome! They got us in and out in about an hour! With a great deal and they had options at another lot if I hadn't chose one from their specific location. If you need a vehicle for a low down payment and in a rush come over and see these guys!

5.0

Amazing customer service!

I went to the location in Phoenix and was immediately greeted by Lalo. He was super helpful and showed me all the different cars I was interested in and told me about them all. Once i found the car I loved, we went inside to fill out paperwork which is when i was greeted by Carlos. They were both very helpful and patient in explaining everything to me. I would definitely recommend them to anyone looking for a used car in excellent condition!

1.5

Do Not Buy From This Dealership

I purchased a vehicle end of April 2019. Four days later, in the shop for engine overheating. I got my car back 1 week later. Two months later back in shop for more engine repairs. This time it took another week. Three days after picking up vehicle from shop, it is having same issue that it was just serviced for. That I paid hundreds of dollars to be repaired. Their response, bring it back in, pay your deductible again, and we make no guarantees. Haha! I have attempted for numerous days to have someone at HQ call me back. What a surprise, after numerous messages and hearing from them that I sent an email to management, still nothing. The level of customer service is below sea level. Stay away from this company. Swindlers and schemers out to get your money . Also, I have never been late or missed 1 payment.