MOTOR MAX

Terrible experience. Purchased an Infiniti M56 for $19k. After 17k miles, the timing chain came off so it was totaled. They also Dye all their interior to make the card look new. Avoid this place at all cost. I mean, don’t even look on their lot. Thru are that bad and dishonest

From a U.S. Army veteran, this is my experience dealing with this dealership; I found a vehicle I was interested in, I made a very reasonable offer based on the vehicle's age and mileage, and Nate told me via text that his GM would not budge on the price. I received notification via email that a price drop of $1000 was placed on this vehicle and that my offer of $6500 sight unseen was refused and Nate told me that his GM would not budge on the price, the original asking price was $7990. After making several reasonable offers on this vehicle and my offers being refused, I blocked all numbers that had contacted me via phone and text. I will not do business with a dealership that refuses to negotiate price, especially on a 22 year old vehicle with close to 214k miles on it. Thanks but no thanks is in order for this dealership and its GM Christy Thoi and salesman Nate.;

Nice sales people and friendly service. However, I would not recommending buying from here. I bought a Jeep Wrangler from them. It "passed" their inspection and less than 2 months after purchase and less than 500 miles had to have a repair that cost $2700 on the front end. In addition they sold me a warranty that they told me covered everything from Bumper to Bumper for the first 24 months. Of Course the Warranty did not pick up any of the repair and are very hard to get on the phone. The Jeep dealer that was doing the repair and trying to submit the claim could never get them on the phone. If you do buy a car from this place, DO NOT get the warranty that they are going to try to sell you. I would think this being a small business that they would want to do better and don't see how they could look people in the eye and say "this is my best work". HARD PASS ON MOTOR MAX!

Bought car in Oct 2022, beautiful car, no money down through One Main Financial. But VERY next day, car ran hot--Heater Core,, $3000+,, but, yes, they (Motor Max) fixed it at no charge! Soon months later, visiting my brother in North Carolina--got there and there was NO coolant in reservoir.... In all cars i've owned, I've never had to refill them with coolant in a few months time (this was months later after Heater Core replacement). In about 14 months later (after expiration of my warranty), had to take to Hyundai dealer-- wiring harness and brake light switch,,, another $800 or so. Now mind you, MOST people I talk to say they've had VERY GOOD Success with their Motor Max vehicles. They do have a great looking inventory, one of of the most diverse. Then in June of this year, car ran Hot again,, yes I checked coolant prior to trip. Now what? It's Head Gaskets,,, around $3500 to fix, ($4600-%5900 for Used engine and $9000 for New engine). So, though people saying "why don't you take the car back to Motor Max), honestly 1. i can't blame them,, hey, after warranty was over,, the car then is As Is. I can't make them fix it, it's now MY problem. 2. If i take it back,, I get repo and can be sued, Plus my credit goes bad... soooo, stuck with $9765 balance to pay on car I can't drive. Nope, not mad at Motor Max... again, the majority of people give Great reviews... maybe i'm just the one who had the bad apple with the worm. Years ago i was hoping to land a job there in sales, was unaware they not fond of People of Color working there,,,it made car buying bit uncomfortable (but I was desperate and they had good choices). This the reason I wouldn't refer no one there. BUT honestly, if you're looking for a large selection of cars, with "decent" miles,, ok price, YES,Then i'd recommend here.

check engine light, car shaking, smoking and radiator blew out as soon as we left dealership 5 miles down the road after buying it. they told us the car was perfect and we got it inspected by someone THEY recommend. They 100% knew about the radiator and the spark plugs misfiring THEY ARE SCAMMERS. Then we wrote honest reviews and then they called and told us we needed to remove them from the website if we wanted help with the car at all. VERY UNPROFESSIONAL AND HORRIBLE PEOPLE. DO NOT BUY FROM THEM.

My experience at Motor Max was awesome. Everybody there treated me very nice. I was in and out with my new vehicle quick and easy. Bailey was my salesman and he was great.

I spoke with salesman a few times about a 2021 Chevy Silverado 3500. Got credit pulled abdxlined up. I drove 3 hours to the dealership to get the car. First, it reeked of smoke and tires were bald. I was willing to overlook this, even though b they failed I tell me either of those before I made the trip. But when I looked under the truck, someone had cut out the trailer hitch and rear bumper support. Looks like they used either a Grinder or a torch and tried to paint the cut metal. I have never seen that before. The result a pure towing vehicle unable to tow and also illegal to drive with no bumper support. Obviously Motormax either: does no inspection of these vehicles, is inept at inspecting, or knew and failed to disclose. Colossal waste of my time. Avoid this place.

I didn't even get to look at the car (Blue Mclaren) before I saw the MASSIVE 1-Star review. This is pathetic and sad Motor max. And from what I already know about Mclarens... I would not touch this one with a 100ft pole.

THEY FAILED TO E-MAIL ME BACK WITH ANSWERS TO MY QUESTIONS, SO I DECIDED NOT TO DO BUSINESS WITH THEM. THEY SUCK!!!

Drove 3 hours to view a vehicle with a couple others I wanted to look at in case the first vehicle had any hidden issues. Vehicle was in dire need of new tie rods and wheel bearings and honestly felt unsafe to drive however I was ready to make a deal as it was a vehicle I wanted and I was willing to put in the work to fix it. Dealer refused to budge on price saying he would rather it sit for another 2 months than to take anything off the price even though it clearly needed work. Still I was willing so I said let’s sit down and work out the paperwork. Salesperson stated we could fill out the loan application but I would have to come back to tomorrow to finish the paperwork. I explained again that I had to drive 3 hours each way and this was not acceptable. Dealer did not care. Clearly they could care less about selling a vehicle as they refused to stay the extra 30 minutes to close the deal. I went down the road to Speedway Ford and purchased my new vehicle there. No hassle, no up sell, no crazy add-on’s and was honestly the easiest time I have ever had purchasing a vehicle. They stayed open past closing time an extra hour to close the deal. Speedway Ford clearly cared about the customer whereas MotorMax basically was the exact opposite and represented everything I hate about dealers.