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Omg! The salesperson, Shavonne was very professional and made purchasing the RX350 a pleasure! He did not hassel me at all.He was the best ever!
Jerlene, congrats on your RX350! We're so happy to hear you had a 5-star experience with Shavonne. Take care!
Talk about top service . The staff and technicians on right on. I’ve been to many dealers for service over the last 6 years and some others seemed like... a jiffy lube. Not here! Always 5 stars. They go above and beyond. Unfortunately the more I dig into my lease agreement Today and contacting Lexus financial. I realized I paid for more for certain things I wasn’t aware of. I should have been more diligent at my leasing signing. This sways me away for future dealings there
Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone was... most helpful. With just three months before my lease was up, I spent time with Fabio Villa, Sales manager, and Michael Bergman, Sales consultant.They helped me go over my possibilities: to buy my 2017 leased car, to buy a new car or to lease a new car. As a result, I now have a new 2019 ES350 lease. Michael helped me to figure out costs and made it possible to include most of my requests. In just three days, I drove off the lot with my new car--very fast service! As in the past, I know I can go to this dealership and get superior service. I look forward to three more years with my lovely Lexus!
Thanks for taking the time to share about your experience and the 5- star rating, EAD!
To say that I was happy with my recent experience would be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism!... And he has my business for as long as I'm a Lexus owner. Courteous. Professional. I didn't feel rushed. All of my questions were answered. He kept his promises made and made me feel extremely valued throughout the whole process. Kudos to this young man and the team at Lexus. He is an asset!! I will be referring all of my friends and family who are interested in the Lexus brand!!
Thank you for the positive feedback and 5 star- rating, Layla! We are so happy to hear you had a great experience at our dealership!
Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all our... questions. I would recommend him to anyone who is interested in buying Lexus. Based on the experience with Michael Barone we will be repeat customers. My husband and I feel lucky we had him as our salesperson.
Thanks for the positive feedback and 5-star rating, Svetlana!! We are so happy to hear you had a great experience at our dealership!
Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he... made it so easy for me. I would recommend him to anyone looking to purchase a Lexus. I just love my new NX 300 F Sport!!!! In addition, the Staff was so helpful and informative with the process of picking up my new vehicle. The service department ..Alan and his team ....do an impeccable job!!!! Always thorough and helpful in delivering the best service possible. Thank you again!!
We truly appreciate the 5 star- rating and awesome feedback, Mare! We are so happy to hear Shavaune was able to help you find exactly what you were lo...oking for! Congratulation on your new NX 300 F Sport!!
Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very... attentive throughout the entire process. We really appreciated how simple she made everything. We never felt like we were getting a "sales pitch" or half-truths. Would highly recommend her to anyone looking at getting a Lexus in the Westchester area.
We really appreciate the great review and 5 star- rating!!
I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. ... They are very informative and do a great job of helping you understand everything about your vehicle. Highly recommend!
We truly appreciate the 5 star- rating and awesome feedback, Larry-Aimee!
No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pressure... for extended warranty.
We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Vishal!
This was our second lease with Michael Barone at Ray Catena Lexus of White Plains. He is very professional, as are all the employees. Michael is a no... pressure, knowledgeable guy. We wouldn't have gone back a second time if we didn't have a good experience the first time. Jo and Rick LaBella
We truly appreciate the 5 star- rating and awesome feedback, Richard! Thanks for being a loyal customer!