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Ray Catena Lexus of White Plains

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
795 lifetime reviews. Includes reviews of Ray Catena Lexus of White Plains from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 15, 2019

    Again, I can only rave about Ray Catena Lexus of White Plains. Three years ago I leased a 2017 ES350 and loved it. I had great service and everyone was... most helpful. With just three months before my lease was up, I spent time with Fabio Villa, Sales manager, and Michael Bergman, Sales consultant.They helped me go over my possibilities: to buy my 2017 leased car, to buy a new car or to lease a new car. As a result, I now have a new 2019 ES350 lease. Michael helped me to figure out costs and made it possible to include most of my requests. In just three days, I drove off the lot with my new car--very fast service! As in the past, I know I can go to this dealership and get superior service. I look forward to three more years with my lovely Lexus!

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    Worked with:
    Fabio Villa

    Master Certified Sales & Leasing Consultant

    (5.0) 167 reviews

    Michael Barone

    Master Certified Sales & Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    October 7, 2019

    To say that I was happy with my recent experience would be an understatement. I was thoroughly pleased. Mr. Shavaune is the epitome of professionalism!... And he has my business for as long as I'm a Lexus owner. Courteous. Professional. I didn't feel rushed. All of my questions were answered. He kept his promises made and made me feel extremely valued throughout the whole process. Kudos to this young man and the team at Lexus. He is an asset!! I will be referring all of my friends and family who are interested in the Lexus brand!!

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    Dealer Response

    Thank you for the positive feedback and 5 star- rating, Layla! We are so happy to hear you had a great experience at our dealership!


    Worked with:
    Fabio Villa

    Master Certified Sales & Leasing Consultant

    (5.0) 167 reviews

    Shavaune Shackleford

    Sales & Leasing Consultant

    (5.0) 127 reviews

  • 5.0 out of 5
    October 7, 2019

    Buying a car from Michael Barone was very pleasant experience. He was thorough with his explanation of vehicles/programs, patient, and answered all our... questions. I would recommend him to anyone who is interested in buying Lexus. Based on the experience with Michael Barone we will be repeat customers. My husband and I feel lucky we had him as our salesperson.

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    Dealer Response

    Thanks for the positive feedback and 5-star rating, Svetlana!! We are so happy to hear you had a great experience at our dealership!


    Worked with:
    Michael Barone

    Master Certified Sales & Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    September 19, 2019

    Thank you to Shavaune for a great shopping experience!! So professional, kind and so much patience. First time buying a Lexus at this location and he... made it so easy for me. I would recommend him to anyone looking to purchase a Lexus. I just love my new NX 300 F Sport!!!! In addition, the Staff was so helpful and informative with the process of picking up my new vehicle. The service department ..Alan and his team ....do an impeccable job!!!! Always thorough and helpful in delivering the best service possible. Thank you again!!

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    Dealer Response

    We truly appreciate the 5 star- rating and awesome feedback, Mare! We are so happy to hear Shavaune was able to help you find exactly what you were lo...oking for! Congratulation on your new NX 300 F Sport!!


    Worked with:
    Fabio Villa

    Master Certified Sales & Leasing Consultant

    (5.0) 167 reviews

    Shavaune Shackleford

    Sales & Leasing Consultant

    (5.0) 127 reviews

  • 5.0 out of 5
    September 10, 2019

    Silvia was an absolute pleasure to work with from start to finish. A real breath of fresh air for a car salesperson. She was direct, honest and very... attentive throughout the entire process. We really appreciated how simple she made everything. We never felt like we were getting a "sales pitch" or half-truths. Would highly recommend her to anyone looking at getting a Lexus in the Westchester area.

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    Dealer Response

    We really appreciate the great review and 5 star- rating!!


    Worked with:
    Silvia Daniels

    Sales & Leasing Consultant

    (5.0) 58 reviews

  • 5.0 out of 5
    August 29, 2019

    I have never had a bad experience with This service department. Sal and the team does an amazing job of really delivering a world class experience. ... They are very informative and do a great job of helping you understand everything about your vehicle. Highly recommend!

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    Dealer Response

    We truly appreciate the 5 star- rating and awesome feedback, Larry-Aimee!

  • 5.0 out of 5
    August 28, 2019

    No pressure dealership. They will provide options and solutions to meet your price. They allowed me to look at the vehicle before purchase. No pressure... for extended warranty.

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    Dealer Response

    We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Vishal!


    Worked with:
    Shavaune Shackleford

    Sales & Leasing Consultant

    (5.0) 127 reviews

  • 5.0 out of 5
    August 28, 2019

    This was our second lease with Michael Barone at Ray Catena Lexus of White Plains. He is very professional, as are all the employees. Michael is a no... pressure, knowledgeable guy. We wouldn't have gone back a second time if we didn't have a good experience the first time. Jo and Rick LaBella

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    Dealer Response

    We truly appreciate the 5 star- rating and awesome feedback, Richard! Thanks for being a loyal customer!


    Worked with:
    Fabio Villa

    Master Certified Sales & Leasing Consultant

    (5.0) 167 reviews

    Michael Barone

    Master Certified Sales & Leasing Consultant

    (5.0) 148 reviews

  • 5.0 out of 5
    August 26, 2019

    Leased a new 2019 RX350 from Tim Feighery and my experience could not have been better.Tim was professional and honest( none of that " Let me talk to my... boss nonsense). Tim's the best sales consultant I have ever dealt with in 30+ of buying and leasing cars. Tim was upfront, honest and knowledgeable. and made the whole experience a stress free pleasure. I owned a Lexus before about 8 years prior and my excellent opinion of them has not changed. I met with Tim at 10 am and picked up my car that same day in the evening and I love it. Incredible experience from start to finish.Thanks Tim and Ray Catena for making it a pleasure. Kudos to Frank Acevedo in the service department, He is one of reasons I chose Lexus again as Frankie was my service advisor for 6 years prior and he's the absolute best. Ray Catena Lexus is lucky to have Tim and Frankie among their staff. Their the absolute best. If looking for a Lexus this is the only place to go.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing about your leasing experience at our dealership, Kitten! We are so happy to hear this wonderful feedback about our staff!


    Worked with:
    Tim Feighery

    Master Certified Sales Consultant

    (5.0) 77 reviews

  • 5.0 out of 5
    August 24, 2019

    Everyone was friendly, knowledgeable and professional. Typically car buying is an unpleasant stressful experience Mike & John made it an incredible one.... Look forward to working with them again in the future.

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    Dealer Response

    We very much appreciate this great feedback and 5 star- rating, MDennis!


    Worked with:
    Michael Barone

    Master Certified Sales & Leasing Consultant

    (5.0) 148 reviews

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