Peak KIA Colorado Springs

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
36 lifetime reviews.
  • 5.0 out of 5
    December 6, 2020

    Had a new car from Phil Long Kia on Motor City and they damaged it from detailing it real bad and it’s still being fixed in after me just having it for... a week in the beginning of November. We had to pay the insurance on the rental at that for a month. My husband went to try and get them to come down in price and they was not having it at all. So my wonderful husband knew it was right on their end plus that was my Birthday gift and since they told him you can have your check back and we would love to see you go find a better deal on the same one you wanted. That night we went to Peak Kia and they hooked us up that night with a better deal and an upgrade with the same SUV we had with Kia from Phil Long Motor City. I will Never. Never deal with Phil Long Motor City Again... Peak Kia at Chapel Hills Mall The Best.! Life Saver’s and Much Mire. Missed work the next day because of no car. But Very, Very, Very Satisfied Today!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 21, 2020

    I did not end up purchasing the vehicle but they answered all my questions immediately and were very helpful. They gave me tips and suggestions for buying... as well.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    September 5, 2019

    Scheduled an 8am showing, drove over 2 hours to get there, and waited until 9am for anyone to show up. Test drove the vehicle I really wanted only to be... told AFTER that it was already sold. I really wish someone had called me the day before to tell me it was sold and save me from wasting half my Saturday.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry to your experience at our dealership was not positive. We would like to hear more about your visit so we can get to the bottom of what w...ent wrong; please contact Eric Risch, the General Sales Manager at erisch@peakkia.com.

  • 5.0 out of 5
    November 15, 2018

    Wonderful car shopping experience. The salesman, Jason, was so attentive to what I wanted. Taylor and Jeff took care of the financing with no pressure... and really listened to what I was able to do. The atmosphere is relaxed and comfortable. The entire staff treats you like family. Customer for life!! LauraB

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    November 7, 2018

    Good service but, I wasn't aware there was two recalls on my vehicle until I took it in for an oil change. I never received a call or any kind of contact... saying you have two recalls on you 2017 Sportage!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 20, 2018

    I traded in my 2013 Sorrento and with the excellent advice and guidance from Seth, I left with a 2019 Sorrento. When I had my 2013 Sorrento, I brought... it in for all the scheduled maintenance and was extremely satisfied. This Kia dealership is great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    every time I have come into this dealership there has been such a high standard of quality reassurance of me knowing my car is in excellent care.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 29, 2018

    Bryan was a very helpful sales representative. He was truly interested in what I needed and not at all pushy on making a sale. This is rare in the auto... sales industry. Tyler was a great F&I rep who worked quickly and thoroughly so I didn’t have to wait hours. And finally, Lisa was very kind, welcoming and rounded out the team nicely to convey they were there to help me find what I wanted, stayed in my budget without pushing it, and inviting me in as part of the Kia family. Great team!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 31, 2018

    Email & phone responses were quick. Questions were answered, service completed sooner than expected. . Great waiting area with a variety of refreshments.... Very much appreciate locating and pricing additional items for my Kia.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 19, 2018

    I made an appointment on the website for 8:00am. I was greeted immediately when I arrived. The gentleman was friendly. Best of all, my car was completed... in under 45 minutes. This was the best service I have received anywhere.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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