Reviews
I have been coming to this dealership for service on my
I have been coming to this dealership for service on my 2016 Outback for the last 6 yrs. I mainly work with Thomas McLaymont In the service area and HE is the best!! Matt too! They are so personable , knowledgeable, super caring about you, your safety, the issue with the car and how timely they can get it fixed in your schedule. Thomas ALWAYS takes and makes the time to one on one Actively listen and be the resolve to the cars problem. He almost always finds a coupon for me on any work over $200 if my wild card coupon has expired. Who else and where else would do this??? Once car is fixed, I get a complete thorough explanation of what was wrong, parts needed to fix it, and how it’s running great again. Thomas (They) easily earned my Trust which had to be earned in their words = deeds , hand shake and car fixed right. I’m a gal, and have always been respected, treated well and taken seriously about my cars problem when I arrive in service area and talk with Thomas or Matt. They and the service I a receive are second to none ! Lori Hutchison
I have been coming to this dealership for service on my
I have been coming to this dealership for service on my 2016 Outback for the last 6 yrs. I mainly work with Thomas McLaymont In the service area and HE is the best!! Matt too! They are so personable , knowledgeable, super caring about you, your safety, the issue with the car and how timely they can get it fixed in your schedule. Thomas ALWAYS takes and makes the time to one on one Actively listen and be the resolve to the cars problem. He almost always finds a coupon for me on any work over $200 if my wild card coupon has expired. Who else and where else would do this??? Once car is fixed, I get a complete thorough explanation of what was wrong, parts needed to fix it, and how it’s running great again. Thomas (They) easily earned my Trust which had to be earned in their words = deeds , hand shake and car fixed right. I’m a gal, and have always been respected, treated well and taken seriously about my cars problem when I arrive in service area and talk with Thomas or Matt. They and the service I a receive are second to none ! Lori Hutchison
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have been going to Byers Airport Subaru ever since I
I have been going to Byers Airport Subaru ever since I purchased my car from them, including to their body shop when someone hit me. I highly recommend them. I have been pleased with the service, the polite, friendliness, and professionalism of the service advisors, and their honesty and help with any questions or issues I may have. I usually work with Matt in the service department and feel I can count on him with whatever may arise with my vehicle. Thanks, Matt! You are the best!
I have been going to Byers Airport Subaru ever since I
I have been going to Byers Airport Subaru ever since I purchased my car from them, including to their body shop when someone hit me. I highly recommend them. I have been pleased with the service, the polite, friendliness, and professionalism of the service advisors, and their honesty and help with any questions or issues I may have. I usually work with Matt in the service department and feel I can count on him with whatever may arise with my vehicle. Thanks, Matt! You are the best!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and your continued trust in Byers Airport Subaru! We're thrilled to hear that you've had such positive experiences with both our service department and body shop. Matt will be especially happy to know how much you appreciate his help and professionalism—it truly means a lot to us. We're always here to assist you with any questions or issues, and we look forward to continuing to provide the service you deserve. Thanks again for your recommendation!
All the employees were engaged, friendly, and honestly
All the employees were engaged, friendly, and honestly concerned about helping select the right vehicle for us, being very knowledgeable about the vehicle, and giving finance options. After we bought the car, Andrew Gorsuch took a lot of time to educate us on all options and make us comfortable with the new technology. It was the best car buying event we have ever had. Thank you Byers Airport Subaru
All the employees were engaged, friendly, and honestly
All the employees were engaged, friendly, and honestly concerned about helping select the right vehicle for us, being very knowledgeable about the vehicle, and giving finance options. After we bought the car, Andrew Gorsuch took a lot of time to educate us on all options and make us comfortable with the new technology. It was the best car buying event we have ever had. Thank you Byers Airport Subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We're thrilled to hear that our team was friendly, knowledgeable, and genuinely invested in helping you select the perfect vehicle. Andrew Gorsuch takes pride in ensuring our customers feel confident and comfortable with their new cars, and we're glad he made such a positive impression. Your kind words mean the world to us, and knowing this was the best car buying experience you've had makes our day! Thank you for trusting Byers Airport Subaru. If you ever need anything, we're here to help. Enjoy your new vehicle!
Great service!
Great service! Won’t take my Subaru any place else! Thomas does a great and thorough job! Thank you!
Great service!
Great service! Won’t take my Subaru any place else! Thomas does a great and thorough job! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They got the car in same day and messaged what was wrong
They got the car in same day and messaged what was wrong with it and cost and once I approved the vehicle repairs they had it fixed same day
They got the car in same day and messaged what was wrong
They got the car in same day and messaged what was wrong with it and cost and once I approved the vehicle repairs they had it fixed same day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg Higgins has always been great as our contact at
Greg Higgins has always been great as our contact at Subaru. True professional and very knowledgeable and very helpful. The service department team as well. Thank you all! Steve R.
Greg Higgins has always been great as our contact at
Greg Higgins has always been great as our contact at Subaru. True professional and very knowledgeable and very helpful. The service department team as well. Thank you all! Steve R.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my fourth Subaru from Byers and working with Sean
This is my fourth Subaru from Byers and working with Sean McKinney. My family has also purchased multiple cars from Byers and Sean. The process is always easy and fast. Sean and Byers always offer the best deal as well. My family and I will continue to always go to Byers and work with Sean when purchasing a new vehicle. I highly recommend them!
This is my fourth Subaru from Byers and working with Sean
This is my fourth Subaru from Byers and working with Sean McKinney. My family has also purchased multiple cars from Byers and Sean. The process is always easy and fast. Sean and Byers always offer the best deal as well. My family and I will continue to always go to Byers and work with Sean when purchasing a new vehicle. I highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg Higgins is a conscientious, kind person who it
Greg Higgins is a conscientious, kind person who it seems is ALWAYS on duty. Tells people that they can contact him even when he’s not working, and he does call you back. I am impressed with all their staff there, Thomas McClymont, Andrew and all the others names I cannot remember. Absolutely pristine clean facility. I told Greg that the Subaru Outback was a bit too small for my needs and lucky me, he had a Subaru Ascent on the lot in exactly the color I wanted. I wish I had bought this one first! Unfortunately I did not get the trade-in price I was hoping for. Now I am VERY satisfied with my BIG SUV with 3rd row seating and TONS of room inside. Now I can put my bicycle in the back, there’s no way I could lift a bike on top of a car to mount it. Who knew I needed a Sunroof. Thanks to the team and especially Greg. 🤩
Greg Higgins is a conscientious, kind person who it
Greg Higgins is a conscientious, kind person who it seems is ALWAYS on duty. Tells people that they can contact him even when he’s not working, and he does call you back. I am impressed with all their staff there, Thomas McClymont, Andrew and all the others names I cannot remember. Absolutely pristine clean facility. I told Greg that the Subaru Outback was a bit too small for my needs and lucky me, he had a Subaru Ascent on the lot in exactly the color I wanted. I wish I had bought this one first! Unfortunately I did not get the trade-in price I was hoping for. Now I am VERY satisfied with my BIG SUV with 3rd row seating and TONS of room inside. Now I can put my bicycle in the back, there’s no way I could lift a bike on top of a car to mount it. Who knew I needed a Sunroof. Thanks to the team and especially Greg. 🤩
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Janet for this incredible review! We are so glad to hear that you had a positive experience with our team at Byers and specifically with Greg. We strive to provide exceptional service and it is always a pleasure to hear when we have succeeded. Your kind words will be passed on to our entire staff, especially Thomas, Andrew, and Greg. We are thrilled to know that we were able to find the perfect vehicle for your needs and that you are enjoying all its features. Thank you for choosing Byers and we look forward to serving you in the future! Happy driving!
Went for oil change quick & easy!
Went for oil change quick & easy!! Have had Bad service visit to Byers in past!
Went for oil change quick & easy!
Went for oil change quick & easy!! Have had Bad service visit to Byers in past!
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The new express lane service section is great.
The new express lane service section is great. Had an oil change, wiper blade replacements and tire rotation and was done in less than an hour. Jonathan Krimm is a great service tech too.
The new express lane service section is great.
The new express lane service section is great. Had an oil change, wiper blade replacements and tire rotation and was done in less than an hour. Jonathan Krimm is a great service tech too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at Byers Airport Subaru, we truly appreciate it. It brings us so much joy to know that our new express lane service section has made a positive impact on your visit. We strive to provide efficient and high-quality service, and it sounds like Jonathan Krimm did just that during your visit. Your feedback will be passed on to him and his team as recognition for a job well done. Thanks again for choosing Byers Airport Subaru, we look forward to serving you in the future!