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Hard working, not pushy
We had a tight budget and Consuela did a great job of helping us find a 3 row SUV that we love. She responded quickly and was pretty transparent about the deal. Mo the manager was friendly too!
Helpful and knowledgeable
We've purchased our last three cars from Consuela at Sam leman Mazda in Bloomington. She is sweet caring and knowledgeable. She found us what we were looking for in a short period of time. I would recommend Consuela to anyone looking for a car.
Great customer experience. The sales person was very accommodating and allowed us to test drive the car a couple times before making our final decision.
Used pickup for my daughter
Traded a pickup truck for a newer model for my daughter to drive to college. Had a great experience with Jen Olsen. She wasn't excellent throughout the process. Would highly recommend buying a vehicle here.
Friendly staff and great service
Sales staff is friendly, honest and not pushy. Our salesperson Justin ensured that we received what we needed and made the buying experience go smoothly. I will definitely by from him again.
Was looking for a newer car and to trade my old one in. Justin Schultz helped me into a new set of wheels! I was very comfortable and at ease the whole time I was there. He and the rest of his team were very helpful and made me feel like part of the family! They made the whole process feel worthwhile and I left with a beautiful car!
Don't know what Title is.
Very good job.,Will definitely be back again.All car buying should be this good..Conswela,A.J. and Josh were fantastic. Love the car cant.wait for better weather to cruise in little Miata.
Dan Whyzmuz listened to me and I got my Jeep
He took time to hear what I wanted and used his resources with various Sam Leman shops to get me a used vehicle meeting all my wants. The Mazda mgr Jason was there for me too. Great place to buy cars.
Thanks Justin, excellent service
I was in a bind. I hit a deer and needed a car. I showed up without an appointment, (oops) but Justin Schultz came to my rescue. It was the weekend and 12 hours later he had the vehicle, color and price I was looking for. 24 hours later I drove out in my car. Thanks Justin for getting me back swiftly on my feet.
Title and registration handling by dealer
This is the worse dealer, I recently purchased Mazda and this dealer has willfully tried to delay processing the necessary paper work for title and registration. It is very wrong , they made me wait until my temporary permit expired. When I called, I never get any proper answer, They kept telling me I will receive everything in mail , I never receive anything in mail, even after 3 weeks from the purchase date. I then called them, then they said, oh "We need this document to properly process your request" Very poor customer service. I WOULD NOT RECOMMEND BUYING ANY VEHICLE FROM THIS DEALER.
Hello, we are sorry to hear that your experience with us was less than satisfactory. Our top priority is customer satisfaction and as such, we do our best to work in an efficient and timely manor. Unfortunately in this instance, any delay was out of our control as we were waiting on third party paperwork to approve the title. As soon as we received this paperwork the vehicle sale was completed. Again, we are sorry for any inconvenience this may have caused you. We appreciate your feedback and your business. Please don't hesitate to contact us if you have any questions or concerns. Thank you.