Reviews
This was our first time using the service dept with our...
This was our first time using the service dept with our new Honda CRV touring. I have to say it was a great experience...everyone was friendly, courteous and professional. Michael Matos was there to service our needs and accomplished that with an A+. We are happy with our vehicle and the Jenkins family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business! We know you are the reason we are here!
I was able to get a quick service appt - called in...
I was able to get a quick service appt - called in morning and they set it up for 2 pm. Arriving was quickly greeted and told to see Shawn, who wrote up service and told us about how long it would be AND EVEN noticed the books we were carrying and suggested the 2ndf waiting area as it would be quieter - very nice touch. Came and got us when car was ready, in about the time frame he said. Good job service and good job Shawn. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to earn your business! We know you are the reason we are here!
Everyone was pleasant and helpful. Even though I got...
Everyone was pleasant and helpful. Even though I got there early for my appointment, they took care of me and my car right away. I had a short comfortable wait while they serviced my car. The new building is bright and cheerful, the seating comfortable and the "goodies" available were a very nice selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback. We know you are the reason we are here!
Was very pleased with my visit to have my car serviced.
Was very pleased with my visit to have my car serviced.
Not happy with my inability to get out of this survey.
Jean and Brady make a great team. Thank you for helping...
Jean and Brady make a great team. Thank you for helping us with the two cars we purchased over the weekend. That makes 3 cars bought in the last 2 Years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us for your purchases! We appreciate the five-star review.
John Harbaugh has always been a pleasure to work with...
John Harbaugh has always been a pleasure to work with when purchasing a car. Our #1 man to go to when its time for another purchase. Jenkins staff has always been helpful and efficient whenever needed.. Very satisfied overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
We were met at the front door and quickly attended to...
We were met at the front door and quickly attended to business. Our primary contacts, John Harbaugh and Rudy Barcelo, were both efficient and anticipated our questions. All questions subsequent to the purchase were answered to our satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.
It was a nice and clean building the staff was all nice...
It was a nice and clean building the staff was all nice and helpful. I had a veary enjoyable experience with my sales man and his assistant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us for your purchase! We appreciate the five-star review.
Have always had a great experience at Jenkins. On this...
Have always had a great experience at Jenkins. On this occasion I had to wait a little over a week for parts to arrive. Was handled promptly once parts came in. I was told when I took the van in for service that there could be an issue with parts and that I should expect it to take at least a few days. Didn't mine the wait and appreciated the heads up that parts could delay completion of our service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
I was able to get a quick service appointment. I waited...
I was able to get a quick service appointment. I waited for the car and David was able to get me in and out very fast - less then an hour. The new location was a little difficult to find since I did not see the dealership until I had driven past it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
Dealership always clean and neat.Good space to sit down...
Dealership always clean and neat.Good space to sit down and relax. Staff friendly and polite ready to answer or explain questions you might have..Very helpful! Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for allowing us to earn your business! We know you are the reason we are here!