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Jenkins Honda of Leesburg

(3,231 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 681-3995 (877) 681-3995
Used (855) 407-2397 (855) 407-2397
Service (855) 523-9250 (855) 523-9250

Reviews

(3,231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Honda of Leesburg from DealerRater.

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Dr. Stacie R-J

I took my car in to be checked as I had received a recall notice from Honda about the back lights. The car was looked at very quickly outside in the entry. The only surprise was that I found my IPod Shuffle would not play in my car. That was a music disappointment as I don't have an I Phone. I didn't know this at the time I purchased the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please call me at ####.

2015 Pilot

I called and they took me right in. Less than hour later my car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

MCGARY EXPERIENCE AT JENKINS HONDA

Robin was my service provider for this visit. I needed an oil change but usually have my tires rorated at the same time. I used to drive one hundred miles per day when working in orlando but am now retired and put less than 5,000 miler per year on my car. I asked her advice about the tire rotation and she said it was not necessary at this time. I appreciated her advice and honesty. Living on a fixed income changed the way that I do things. So if the tire rotation was not necessary at this point I was happy not to have to spend the money. Robin was very pleasant and knowledgable. She will be my go to service provider from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for allowing us to earn your business! We are delighted to know Robin provided you with excellent service.

service review

people were efficient and friendly, deanship was in nice shape and service was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

Repair/lease info

When trying to negotiate for either a new lease or to purchase current lease, the sales rep was unprepared and overall did not want to meet the numbers even though I was told on the phone it would be no problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please call me at 352-326-2688. Sincerely, Kristen Wotton Customer Relations Manager

GREAT EXPERIENCE

I HATE BURING CARS BUT MY EXPERIENCE WITH JERKINS HONDA CHANGES MY ATTITUDE. SALESMEN SHAWN GARRET WAS RESPECTFUL AND CURIOUS. BUSINESS MANAGER GINO LOSI WAS PROFESSIONAL AND EASY TO WORK WITH. ALL AND ALL A GOOD EXPERIENCE, I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND THESE EMPLOYEES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

bad experience but they tried to fix it

Took my car in for service, decided to look at new cars. I knew what I wanted and I was willing to pay cash for it. I saw 6 sales people while I was there, and each time i had to explain what I was interested in. Then one salesperson tried to talk me into a lease, when I was willing to pay cash. I did voice my frustration and I think they followed up really well but ultimately my initial experience soured my future with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please call me at 352-620-4529. Sincerely, Kristen Wotton, Customer Relations Manager

Sue Schroeder

The whole experience was really quite pleasant . We purchased from Richard before and he did a great job again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback. We know you are the reason we are here!

Staci does an exceptional job!

We could not have asked for better service. Staci has exceptional customer service skills and made our visit to the service department easy. In additional she was able to make arrangements to take care of our recall item. A BIG thank you for that! Also Tim, in sales and leasing, spent time explaining the new safety cameras on the 2016 models. Appreciated. 5 stars all the way for Jenkins Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing us for your purchase! We appreciate the five-star review.

Dennis S

I was very comfortable with my purchase. John H and Karen were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.