[{"id":269835,"personPtyId":39749438,"firstName":"Arturo","lastName":"Gutierrez","titleText":"Finance Manager","shortBioText":"Family man with passion for Fishing and Golf, let me take care of your Finance need on your purchasing experience.","emailTxt":"agutierrez@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":270,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/d31a756de332.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"694224000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":269832,"personPtyId":39749742,"firstName":"Paula","lastName":"Alpha","titleText":"Finance Director","emailTxt":"palpha@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":153,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/5f0a6b305242.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"978307200","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":318984,"personPtyId":39751848,"firstName":"Marcos","lastName":"Morales","titleText":"Sales Client Advisor","shortBioText":"Having been most of my life a buyer has geared me to have the goal of helping my customers experience a painless and respectful process that otherwise can get unpleasant. I actually believe that I have forged some lasting friendships while doing just this... Being authentic","emailTxt":"mmorales@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":80,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/00adacd28f0b.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":617470,"firstName":"Bill","lastName":"Lynch","titleText":"Sales Client Advisor","emailTxt":"blynch@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/3d35694922b7.jpg","drDealerId":105352,"industryStartDtUtc":"1333238400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":523972,"firstName":"Michael","lastName":"Lilley","titleText":"Sales Manager","emailTxt":"mlilley@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/a4f8cc4273c1.jpg","drDealerId":105352,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":604708,"firstName":"Noelia","lastName":"Salazar-Murphy","titleText":"Product Concierge/Brand Consultant","shortBioText":"Born and raised in the Rio Grande Valley (Elsa, Texas). Graduated from Edcouch-Elsa High in 1981. Currently, live in Spring, Texas and work as a Product Concierge at Mercedes Benz of the Woodlands.","emailTxt":"nmurphy@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1541030400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":283523,"personPtyId":39750313,"firstName":"Nic","lastName":"Botusan","titleText":"Pre-Owned Sales Manager","emailTxt":"nbotusan@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/d62b1ee55761.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":269865,"personPtyId":39773121,"firstName":"Erich","lastName":"Beasley","titleText":"Sales Client Advisor","shortBioText":"Though I have spent a large part of my life in the Houston area, I'm originally from Louisiana. I graduated from LSU in 2008 and moved to Chicago shortly there after. I loved my time in the city, but after my wife became pregnant with our second child we decided it was time to move back to the Houston area to be closer to family.\r\nGrowing up, cars were a constant conversation, specifically European sport and touring cars. I have a deep love and interest for Mercedes Benz and the Mercedes AMG brands. I pride myself on my indepth knowledge of the features and functions that our amazing vehicles have to offer. That being said, for the vast majority of my life I was not selling cars or even working in this industry, I was on the customers side of the table. I want to assist you in choosing the car that is perfect for YOU and aim to foster life long relationships with my clients.","emailTxt":"ebeasley@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/279de28a0708.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347884,"personPtyId":39772731,"firstName":"George","lastName":"Buchanan","titleText":"Sales Client Advisor","emailTxt":"gbuchanan@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/9efdd1dc44d8.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1004572800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":613653,"firstName":"Fezan","lastName":"Uddin","titleText":"Sales Client Advisor","emailTxt":"fuddin@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/57baebc44a45.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269860,"personPtyId":39772086,"firstName":"Rosario","lastName":"Fernandez","titleText":"Sales Client Advisor","shortBioText":"I want to take a minute to introduce myself. I have been in the car business for almost two years. Before joining the car business, I was an office assistant for an educational consultant, and a hairstylist during the weekends. I always have been passionate about helping others, and it is one of my pleasures in life. After working 15 years for the same company, I decided to change my career. I was fortunate to come across the opportunity to work for Mercedes Benz of the Woodlands. I am so happy that I have the opportunity to assist customers with their car purchases. I am a big believer of the notion that when you are passionate about what you do; you will put in 100% effort. I believe in hard work and I always work strategically to achieve my goals. I believe you can work beyond and above your old limits. I am original from Nicaragua and I have been living in this great country for the last 17 years. I am happy to say that I recently become an American citizen.","emailTxt":"rfernandez@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/993afae817e8.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":284895,"personPtyId":39750116,"firstName":"Mark","lastName":"Escobar","titleText":"Service Advisor","emailTxt":"mescobar@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/69255ba262d3.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":269851,"personPtyId":39749441,"firstName":"Anthony","lastName":"Surface","titleText":"Sales Client Advisor","shortBioText":"I just wanted to introduce myself.\r\n\r\nMy name is Anthony Surface. All my life I have served my customers whether in retail stores, restaurants and currently here at Mercedes Benz Of The Woodlands.\r\n\r\nI take pride in my work ethic and an the little things that other won\u001at do. I am a family man with a wife and 2 kids and I have instilled in them that if you work hard your rewards will come. \r\n\r\nThe most important thing to me is to break down the stereo types of people who work in the automotive sales industry. My job is to welcome you and answer any questions you may have to make a sound decision never feeling like you are being rushed and pressured. \r\n\r\nI was raised here is Houston and appreciate the hospitality that is town offers. That is truly how I want to treat every single person that walks into the dealership . I am patience and never pre- judge anyone . I hope you will call on me to serve you.","emailTxt":"asurface@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/77a2aff3a0e0.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":347882,"personPtyId":39773663,"firstName":"Justin","lastName":"Johnson","titleText":"New Car Manager","shortBioText":"Good afternoon \u001a Why Mercedes-Benz of The Woodlands?\r\n\r\nWe are a privately owned dealership with a Top rating among our previous clients and peers on DealerRater.com and numerous websites.\r\n\r\nI just wanted to introduce myself.\r\n\r\nAs a previous business owner, I truly know and understand the meaning of excellent customer service and building a trustworthy relationship. I took great pride in my company and staff for going above and beyond for our clients. I will do the same for you. \r\n\r\nOur dealership is very involved in the community and also in charity work in the Houston area. \r\n\r\nI\u001am looking forward to building a lasting and business friendly relationship together.","emailTxt":"jjohnson@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/b18f05f35bdd.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":387668,"personPtyId":39767497,"firstName":"Diego","lastName":"Aramayo","titleText":"Sales Client Advisor","emailTxt":"daramayo@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/7ac2aca8dd7d.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538667,"personPtyId":48519841,"firstName":"Luis","lastName":"Osawa","titleText":"Sales Client Advisors","shortBioText":"I have been living in this beautiful community of The Woodlands for the last 7 years with my wife Maria and my two children (Luis and Paula), who are now in college. \r\n\r\nMy Japanese grandfather, taught me about respect and honor. My parents taught me the Latin passion for customer service and the importance of personal relationships. In the US, I have learned to be professional, formal and respectful of others\u001a time.\r\n\r\nAfter 25 years working in the software industry, I now have the opportunity to work in such a great place at Mercedes-Benz of The Woodlands, where all the pieces match perfectly\u001athe best luxury brand, great technology, highest safety standard cars, great service, management and finance teams, family-owned business, and beautiful installations, among others.\r\n\r\nI will do whatever it takes to provide you with an amazing experience finding the car of your dreams!","emailTxt":"losawa@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/7bf2e109603b.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547122,"personPtyId":50446199,"firstName":"Martin","lastName":"Korn","titleText":"Sales Client Advisor","emailTxt":"Mkorn@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/80459d896c46.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537075,"personPtyId":48518324,"firstName":"Richard","lastName":"Harper","titleText":"Client Sales Advisor","emailTxt":"rharper@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/3e93fcc2cfb0.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523980,"personPtyId":44065957,"firstName":"Sammy","lastName":"Mourtada","titleText":"Sales Client Advisor","shortBioText":"Throughout my tenure in the financial industry I have accumulated skills that can be applied to essentially any line of business. My occupations have allowed me to work closely with families, individuals, small to large businesses, and investors in identifying areas of opportunity where I was able to provide competitive solutions to accommodate each of their needs. 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I\u001ave been in the adventurous automotive world since 1999. I\u001am humbled and honored to be a member of the leadership team at Mercedes-Benz of The Woodlands. I\u001ave raised three amazing sons and have a circus of furry friends \u001a two very large dogs and my sweet kitties. I\u001am an avid lover of photography, live music, Kundalini yoga, and belly dancing. I\u001am here to offer my professional and personal expertise to the community of The Woodlands and surrounding areas. I\u001am committed to excellence and can resolve any request for our clients.","emailTxt":"arothenberger@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/b35428bb3153.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"915148800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":390437,"personPtyId":39755689,"firstName":"Donald","lastName":"Hutchins","titleText":"Service Client Advisor","emailTxt":"dhutchins@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/0cd3decd9abd.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"959817600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":269828,"firstName":"Bernice","lastName":"McEuen","titleText":"Customer Care Rep Sales & Service","shortBioText":"Welcome to my world! I am a proud grandmother of my 6 year old grand-daughter, Avery! So smart, so beautiful! My son is also wonderful and handsome. Lucky me!!! I\u001ave worked in the automobile industry for 20 years and have had experience in various positions from owner assistant, fleet sales, customer service manager and fleet finance and more recently in the Business Development Center. It is such a fun business\u001aevery day brings new and exciting challenges. I especially enjoy seeing our customer\u001as happiness when purchasing a new or pre-owned vehicle. I have a passion for customer service and will do everything possible to fulfill their needs and request. When I\u001am not at work I\u001am either decorating, reading, bargain hunting for antiques, shopping and/ or spending time with family and friends","emailTxt":"bmceuen@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/0f8f56b1d735.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":269871,"firstName":"Dennis","lastName":"Livesay","titleText":"Sprinter Sales","emailTxt":"dlivsay@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/be55438793bc.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":555791,"firstName":"Manny","lastName":"Hiotis","titleText":"Sales Client Advisor","emailTxt":"mhiotis@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":590689,"firstName":"Michael","lastName":"Thomson","titleText":"Sales Client Advisor","shortBioText":"","emailTxt":"mthomson@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/48562976f87d.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269831,"personPtyId":39749198,"firstName":"Toni","lastName":"Jones","titleText":"Customer Care Rep Sales & Service","emailTxt":"ajones@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/9243b5431034.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":539648,"personPtyId":48243831,"firstName":"Ashley","lastName":"Mahana","titleText":"BDC Manager","emailTxt":"amahana@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":619066,"firstName":"David","lastName":"Gonzalez","titleText":"Sales / Product Concierge","shortBioText":"Hi there.. Thank you for stopping in and dropping a comment on my dealer rater. A little bit about myself.. I was born in San Jose California and moved to The Woodlands Texas when i was 3 years old. Ever since i have been in love with this community and the people that make it great here. \r\nI'm currently enrolled in college but will use my degree to grow in the car industry. When i'm not wearing work attire i am in boots or running shoes. I enjoy working out, mudding and fishing.\r\n I love going to work everyday and being better than i was yesterday. I work with a transparent group of individuals in my opinion the best in the nation. Its not everyday you buy a Mercedes-Benz, my job is to exceed your expectations and make dreams into reality. There is more to the 3 pointed star then meets the eye, and i will tell you all about it! \r\n\r\nThank you for taking the time to read my bio and hope to talk to you soon!","emailTxt":"davidgonzalez@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/800dd214abd3.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497876,"personPtyId":39779764,"firstName":"Amy","lastName":"Rothenberger","titleText":"N/A","emailTxt":"amy.bdc@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":625549,"firstName":"Fred","lastName":"Gallucci","titleText":"General Sales Manager","emailTxt":"fgallucci@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/10da5cebf8cb.jpg","drDealerId":105352,"industryStartDtUtc":"1054425600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":644542,"firstName":"Katherine","lastName":"Stern","titleText":"Sales Client Advisor","shortBioText":"","emailTxt":"kstern@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105352/employees/bf5b1394cb37.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1588294800","industryStartDtUtc":"1564621200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465578,"personPtyId":39762733,"firstName":"Shannon","lastName":"Mayo","titleText":"Director of Customer Experience","emailTxt":"smayo@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Administration"}]

Mercedes-Benz of The Woodlands

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of The Woodlands Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

Why buy from Mercedes-Benz of The Woodlands?

...



The Mercedes-Benz brand of luxury vehicles are renowned for offering the finest materials and craftsmanship for car buyers in The Woodlands and Houston. So it should come as no surprise that the dealerships selling these convenience-packed, technologically advanced cars and SUVs are also held to a higher standard. Mercedes-Benz of The Woodlands offers exemplary sales and service in person and an interactive website that is loaded with helpful online tools that make us more than your typical Mercedes-Benz dealer in Texas. Just ask our friendly, knowledgeable salespeople about any class of vehicle available - like the flagship S-Class in TX or the capable G-Class SUV. Or, feel free to take advantage of our website for car comparisons, a payment calculator, service specials and much more. It's all part of our no-hassle sales and service approach and our commitment to the luxury of convenience.

"The Luxury of Convenience"

Reviews

4.9 out of 5 4.9
891 lifetime reviews. Includes reviews of Mercedes-Benz of The Woodlands from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 1, 2020

    Excellent service! Marcos Morales on sales and Arturo Gutierrez on finance were very friendly and extremely helpful! Had a great experience, will definitely... recommend checking them out!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arturo Gutierrez

    Finance Manager

    (5.0) 270 reviews

    Marcos Morales

    Sales Client Advisor

    (5.0) 80 reviews

  • 5.0 out of 5
    July 26, 2020

    Incredible service/experience. Will be back in the future! Marcos is is very skillful around providing a great experience and making the process extremely... smooth for myself as a buyer.

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Marcos Morales

    Sales Client Advisor

    (5.0) 80 reviews

  • January 18, 2016

    Great service in all categories, the sales manager and his staff are fantastic. When none of the other dealerships would work with me Mercedes Benz of... the Woodlands did. Looking forward to my next purchase.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are proud to have you as a customer! Have a great weekend!

  • 5.0 out of 5
    July 20, 2020

    Purchasing a vehicle from this dealership was very enjoyable and simple. I was texting with Bill Lynch prior to my arrival and he had the vehicle that... I was interested in ready for a test ride upon my arrival. He was extremely knowledgeable about Mercedes and made us feel very comfortable. While we did not intend to make a purchase that day, it just ended up making sense for us to do so. The process was "pressure free" and didn't take much time at all. Arturo in finance was helpful and again, the process was simple and painless:). I am very excited to own my first Mercedes and look forward to working with Bill and the dealership for years to come.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arturo Gutierrez

    Finance Manager

    (5.0) 270 reviews

    Bill Lynch

    Sales Client Advisor

    (5.0) 31 reviews

  • 5.0 out of 5
    July 15, 2020

    George Buchanan is definitely an awesome salesman that gave excellent customer services. I actually went on Mercedes Woodlands website to look at all the... reviews and after 3 hrs of taking notes and adding up the most good reviews George Buchanan was my top pick. I made a good choice letting George help me fine my dream car. I really appreciate the way he takes his time cater to my needs and assist in all the positive ways that I was looking for. Actually I told George I was only looking but just knowing that he was working with me and wanted me to be satisfied with my dream car if I did decide to purchase was an a plus. I will be sending anyone I know that is looking for a good respectable professional and kind salesman to definitely go to George Buchanan which is a jewel. I am over the moon thanks to George Buchana

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arturo Gutierrez

    Finance Manager

    (5.0) 270 reviews

    George Buchanan

    Sales Client Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    July 11, 2020

    Bill was great in the whole process, moved his schedule around, stayed past closing to ensure everything went smoothly, and set up my electronics to sync... with my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bill Lynch

    Sales Client Advisor

    (5.0) 31 reviews

  • 5.0 out of 5
    July 9, 2020

    I drove 3 and half hours to your dealer, and it was worth it. You guys are professional with good experience, loved dealing with you all, you guys made... me comfortable and welcoming all the time, with beautiful and advanced showroom, every one did their job the way it supposed to be and more, Thank you very much for everything you provided, Good deal . 👍 BTW this is my 10th mercedes I purchased.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arturo Gutierrez

    Finance Manager

    (5.0) 270 reviews

    Paula Alpha

    Finance Director

    (5.0) 153 reviews

    Michael Lilley

    Sales Manager

    (5.0) 39 reviews

    Erich Beasley

    Sales Client Advisor

    (5.0) 43 reviews

    Kristin Bedford

    Commercial Vehicle Sales Consultant

    NOT RATED

  • 5.0 out of 5
    July 8, 2020

    Noelia Murphy was our Service Brand Consultant on our new purchase. She was extremely knowledgeable, patient and did a great job on introducing us to our... new vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Noelia Salazar-Murphy

    Product Concierge/Brand Consultant

    (5.0) 13 reviews

    Nic Botusan

    Pre-Owned Sales Manager

    (5.0) 74 reviews

  • 5.0 out of 5
    July 8, 2020

    Noelia Murphy was the Sales Brand Consultant that explained the features of my vehicle. She possessed a wealth of knowledge regarding the 2020 GLE 350W4... that I purchased. She made me feel extremely comfortable regarding my new vehicle and all the features that are on the vehicle,

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Noelia Salazar-Murphy

    Product Concierge/Brand Consultant

    (5.0) 13 reviews

  • 5.0 out of 5
    July 3, 2020

    Bill Lynch has done a fantastic job taking care me and my wife. He was professional, organized and made the experience smooth and easy. He is a true ambassador... for Mercedes of the woodlands. I highly recommend him for your next Mercedes purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bill Lynch

    Sales Client Advisor

    (5.0) 31 reviews

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