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Mercedes-Benz of The Woodlands

(3,304 reviews)
Visit Mercedes-Benz of The Woodlands
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (855) 253-6799 (855) 253-6799
Used (888) 861-7908 (888) 861-7908
Service (866) 286-2008 (866) 286-2008

Inventory

See all 322 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2015.
Why buy from Mercedes-Benz of The Woodlands?

The Mercedes-Benz brand of luxury vehicles are renowned for offering the finest materials and craftsmanship for car buyers in The Woodlands and Houston. So it should come as no surprise that the dealerships selling these convenience-packed technologically advanced cars and SUVs are also held to a higher standard. Mercedes-Benz of The Woodlands offers exemplary sales and service in person and an interactive website that is loaded with helpful online tools that make us more than your typical Mercedes-Benz dealer in Texas.
The Luxury of Convenience

Service center

Phone number (866) 286-2008

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Marcos Morales headshot
Marcos Morales
Sales Client Advisor
(174 reviews) certified badge
Steven Davis headshot
Steven Davis
Service Advisor
(144 reviews) certified badge
Gaston Reyes headshot
Gaston Reyes
Service Advisor
(78 reviews) certified badge
Fred Gallucci headshot
Fred Gallucci
General Sales Manager
(122 reviews) certified badge
John Watkins headshot
John Watkins
Service Advisor
(37 reviews) certified badge
El Hadji Toure headshot
El Hadji Toure
Finance Director
(12 reviews) certified badge
Paula Alpha headshot
Paula Alpha
Finance Director
(308 reviews)
Richard Metodiev headshot
Richard Metodiev
Service Client Advisor
(264 reviews)
Nic Botusan headshot
Nic Botusan
General Sales Manager
(169 reviews)
Katherine Stern headshot
Katherine Stern
Sales Client Advisor
(163 reviews)
Rosario Stahl headshot
Rosario Stahl
Sales Client Advisor
(119 reviews)
Trent Hjuler headshot
Trent Hjuler
Sales Advisor
(110 reviews)
Erich Beasley headshot
Erich Beasley
Sales Client Advisor
(102 reviews)
Anthony Surface headshot
Anthony Surface
Sales Client Advisor
(88 reviews)
Michael Lilley headshot
Michael Lilley
Sales Manager
(82 reviews)
David Gonzalez headshot
David Gonzalez
Sales Client Advisor
(79 reviews)
Diego Aramayo headshot
Diego Aramayo
Sales Client Advisor
(62 reviews)
George Buchanan headshot
George Buchanan
Sales Client Advisor
(57 reviews)
Luis Osawa headshot
Luis Osawa
Sales Client Advisors
(56 reviews)
Fezan Uddin headshot
Fezan Uddin
Sales Client Advisor
(50 reviews)
Martin Korn headshot
Martin Korn
Sales Client Advisor
(48 reviews)
Michael Thomson headshot
Michael Thomson
Sales Client Advisor
(44 reviews)
Sammy Mourtada headshot
Sammy Mourtada
Sales Client Advisor
(34 reviews)
Isaiah Martinez headshot
Isaiah Martinez
Service Advisor
(28 reviews)
Mahamane Toure headshot
Mahamane Toure
Sales Client Advisor
(17 reviews)
Ashley Mahana headshot
Ashley Mahana
BDC Manager
(12 reviews)
Trinidad Rodriguez headshot
Trinidad Rodriguez
Sales Client Advisor
(9 reviews)
Troy Williams headshot
Troy Williams
Sales Client Advisor
(6 reviews)
Justin Johnson headshot
Justin Johnson
New Car Manager
(106 reviews)
Amy Rothenberger headshot
Amy Rothenberger
Director of Marketing
(21 reviews)
Kristin Bedford headshot
Kristin Bedford
Commercial Vehicle Sales Consultant
(7 reviews)
Daniel Fitzek headshot
Daniel Fitzek
CV Sales
(7 reviews)
Shannon Mayo headshot
Shannon Mayo
Director of Customer Experience
(4 reviews)
XAVIER VARGAS headshot
XAVIER VARGAS
Sales Client Advisor
(4 reviews)
Ghennessys Lozano headshot
Ghennessys Lozano
BDC
(3 reviews)
Caleb Sick headshot
Caleb Sick
Commercial Vehicle Sales Consultant
(3 reviews)
Mohammed Khan headshot
Mohammed Khan
Sales Client Advisor
(2 reviews)
Amy Rothenberger headshot
Amy Rothenberger
N/A
(2 reviews)
Bryan Gonzalez headshot
Bryan Gonzalez
Sales Client Advisor
(1 review)

Reviews

(3,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of The Woodlands from DealerRater.

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Quick and easy great service!

Quick and easy great service!! Car was returned washed and very clean. Was updated while the service was done.

Quick and easy great service!

Quick and easy great service!! Car was returned washed and very clean. Was updated while the service was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I have bought two cars from these people.

I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was excellent with my new car purchase and I can’t tell you how much I appreciated him. Richard in the service department is awesome. I appreciate all of the people who helped me.

I have bought two cars from these people.

I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was excellent with my new car purchase and I can’t tell you how much I appreciated him. Richard in the service department is awesome. I appreciate all of the people who helped me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patti! We’re thrilled to hear about your positive experiences with Trent and Richard. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to continuing to support you with your vehicles!

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Outstanding service.

Outstanding service. I received daily updates on how the service on my vehicle was proceeding. No surprises.

Outstanding service.

Outstanding service. I received daily updates on how the service on my vehicle was proceeding. No surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that you appreciated the daily updates and our commitment to transparency. Our team is dedicated to providing an exceptional experience, and its great to know it reflected. We look forward to serving you again!

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As always I appreciated your courteous service.

As always I appreciated your courteous service. This time was even same day! Thank you again for all your help!

As always I appreciated your courteous service.

As always I appreciated your courteous service. This time was even same day! Thank you again for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience! Providing timely and courteous service is our priority, and we're glad we could assist you so quickly. Thank you for your kind words and support. We look forward to serving you again!

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Mercedes Benz of The Woodlands is the nearest Mercedes

Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything you would want your primary dealership to be. They begin their service promptly at the scheduled time, complete it quickly and expertly while I get some work done in their lounge munching on the yummy snacks and beverages they provide.

Mercedes Benz of The Woodlands is the nearest Mercedes

Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything you would want your primary dealership to be. They begin their service promptly at the scheduled time, complete it quickly and expertly while I get some work done in their lounge munching on the yummy snacks and beverages they provide.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experiences with us! Providing prompt and expert service while keeping you comfortable is our top priority. Thank you for being a loyal customer, and we look forward to continuing to serve you and your Mercedes!

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We’ve bought two vehicles from this dealership in the

We’ve bought two vehicles from this dealership in the past four months. Our salesman Troy Williams was very knowledgeable and accommodating throughout the process.

We’ve bought two vehicles from this dealership in the

We’ve bought two vehicles from this dealership in the past four months. Our salesman Troy Williams was very knowledgeable and accommodating throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're thrilled to hear that Troy provided knowledgeable and accommodating service during your visits. Congratulations on your new vehicles, and we look forward to assisting you again in the future!

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Very well rounded, easy to get an appointment, easy to

Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be need fairly soon. Pick up is as easy as drop off.

Very well rounded, easy to get an appointment, easy to

Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be need fairly soon. Pick up is as easy as drop off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback, jkeller56! We're thrilled to hear you had a seamless experience with our service team. Our goal is to make everything as convenient as possible while keeping you informed. We appreciate your trust in us and look forward to serving you again!

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Mark Escobar is an absolute gem!

Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in.

Mark Escobar is an absolute gem!

Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We’re thrilled to hear that Mark consistently provides exceptional service. Our team is dedicated to going above and beyond for our customers. We appreciate your support!

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I'm giving you a five star because of your outstanding

I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and understanding in car service are excellent. I have had my car for 3 years and was never shown how to use car screen to cast from my phone as well as how to use the parking assist. He took his time to demonstrated and practiced with me on how to use these features. People like Gaston make Mercedes-Benz of the Woodlands look good.

I'm giving you a five star because of your outstanding

I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and understanding in car service are excellent. I have had my car for 3 years and was never shown how to use car screen to cast from my phone as well as how to use the parking assist. He took his time to demonstrated and practiced with me on how to use these features. People like Gaston make Mercedes-Benz of the Woodlands look good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, ML! We're thrilled to hear about your positive experience with Gaston. His dedication to customer service truly sets us apart. We appreciate your feedback and look forward to serving you again!

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I'm a first time Mercedes owner and have to say I have

I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make me feel like the most important customer they have. I can't leave this review without special recognition of Sammy Mourtada - he was my sales person and the first person I interacted with and he made the experience memorable. I just had some scheduled maintenance performed and had the same type of experience with Aidan Exum. THANK YOU!

I'm a first time Mercedes owner and have to say I have

I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make me feel like the most important customer they have. I can't leave this review without special recognition of Sammy Mourtada - he was my sales person and the first person I interacted with and he made the experience memorable. I just had some scheduled maintenance performed and had the same type of experience with Aidan Exum. THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, JT! We’re thrilled to hear about your exceptional experience with our team, especially with Sammy and Aidan. Providing outstanding service is our priority, and it's fantastic to know you felt valued as a first-time owner. We appreciate your kind words and look forward to seeing you again!

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