[{"id":284896,"personPtyId":39749622,"firstName":"Mike","lastName":"Lange","titleText":"Service Advisor","emailTxt":"mlange@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/e96b6c978b8a.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"999302400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":318984,"personPtyId":39751848,"firstName":"Marcos","lastName":"Morales","titleText":"Sales Client Advisor","shortBioText":"Having been most of my life a consumer rather than a provider of the service I provide today has geared me to have the goal of helping my customers experience a painless and respectful process that other wise can get unpleasant. I do not lie when I say that I actually believe that I have forged some lasting friendships while doing just this... Being authentic","emailTxt":"mmorales@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/869656d7c793.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1446336000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":284895,"personPtyId":39750116,"firstName":"Mark","lastName":"Escobar","titleText":"Service Advisor","emailTxt":"mescobar@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/69255ba262d3.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":269851,"personPtyId":39749441,"firstName":"Anthony","lastName":"Surface","titleText":"Sales Client Advisor","shortBioText":"I just wanted to introduce myself.\r\n\r\nMy name is Anthony Surface. All my life I have served my customers whether in retail stores, restaurants and currently here at Mercedes Benz Of The Woodlands.\r\n\r\nI take pride in my work ethic and an the little things that other won\u001at do. I am a family man with a wife and 2 kids and I have instilled in them that if you work hard your rewards will come. \r\n\r\nThe most important thing to me is to break down the stereo types of people who work in the automotive sales industry. My job is to welcome you and answer any questions you may have to make a sound decision never feeling like you are being rushed and pressured. \r\n\r\nI was raised here is Houston and appreciate the hospitality that is town offers. That is truly how I want to treat every single person that walks into the dealership . I am patience and never pre- judge anyone . I hope you will call on me to serve you.","emailTxt":"asurface@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/77a2aff3a0e0.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269854,"personPtyId":39749817,"firstName":"Katelynn","lastName":"Herrin","titleText":"Sales Client Advisor","shortBioText":"I started this journey with this company late March of 2015. I grew up in Conroe, Tx. My senior year of high school I joined the United States Army Reserve as a Chemical, Biological, Radiological, Nuclear Specialist. I am still in the reserves while continuing my career with Mercedes-Benz. Mercedes Benz of The Woodlands has continued to build upon that through proper training and amazing leadership. \r\nI'm always looking forward to assisting clients, please take a look at what others are saying about their time spent with me!","emailTxt":"kherrin@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/6a030c77e8af.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390437,"personPtyId":39755689,"firstName":"Donald","lastName":"Hutchins","titleText":"Service Client Advisor","emailTxt":"dhutchins@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/0cd3decd9abd.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"959817600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387668,"personPtyId":39767497,"firstName":"Diego","lastName":"Aramayo","titleText":"Sales Client Advisor","emailTxt":"daramayo@mbotw.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/7ac2aca8dd7d.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269835,"personPtyId":39749438,"firstName":"Arturo","lastName":"Gutierrez","titleText":"Finance Manager","shortBioText":"Family man with passion for Fishing and Golf, let me take care of your Finance need on your purchasing experience.","emailTxt":"agutierrez@mbotw.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":178,"imageUrl":"https://cdn-user.dealerrater.com/images/3cf9663ac960.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"694224000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":305198,"personPtyId":39751000,"firstName":"Kriss","lastName":"Arbury","titleText":"Internet Sales Manager","shortBioText":"It is my goal to provide my customers with First class, No pressure service. 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I graduated from LSU in 2008 and moved to Chicago shortly there after. I loved my time in the city, but after my wife became pregnant with our second child we decided it was time to move back to the Houston area to be closer to family.\r\nGrowing up, cars were a constant conversation, specifically European sport and touring cars. I have a deep love and interest for Mercedes Benz and the Mercedes AMG brands. I pride myself on my indepth knowledge of the features and functions that our amazing vehicles have to offer. That being said, for the vast majority of my life I was not selling cars or even working in this industry, I was on the customers side of the table. I want to assist you in choosing the car that is perfect for YOU and aim to foster life long relationships with my clients.","emailTxt":"ebeasley@mbotw.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/279de28a0708.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269860,"personPtyId":39772086,"firstName":"Rosario","lastName":"Fernandez","titleText":"Sales Client Advisor","shortBioText":"I want to take a minute to introduce myself. I have been in the car business for almost two years. Before joining the car business, I was an office assistant for an educational consultant, and a hairstylist during the weekends. I always have been passionate about helping others, and it is one of my pleasures in life. After working 15 years for the same company, I decided to change my career. I was fortunate to come across the opportunity to work for Mercedes Benz of the Woodlands. I am so happy that I have the opportunity to assist customers with their car purchases. I am a big believer of the notion that when you are passionate about what you do; you will put in 100% effort. I believe in hard work and I always work strategically to achieve my goals. I believe you can work beyond and above your old limits. I am original from Nicaragua and I have been living in this great country for the last 17 years. 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I took great pride in my company and staff for going above and beyond for our clients. I will do the same for you. \r\n\r\nOur dealership is very involved in the community and also in charity work in the Houston area. \r\n\r\nI\u001am looking forward to building a lasting and business friendly relationship together.","emailTxt":"jjohnson@mbotw.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/b18f05f35bdd.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":283523,"personPtyId":39750313,"firstName":"Nic","lastName":"Botusan","titleText":"Pre-Owned Sales Manager","emailTxt":"nbotusan@mbotw.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/d62b1ee55761.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":263654,"personPtyId":32450431,"firstName":"Amy","lastName":"Rothenberger","titleText":"Director of Marketing","shortBioText":"Hi, I\u001am Amy Rothenberger, the Business Development Manager at Mercedes-Benz of The Woodlands. I\u001ave been in the adventurous automotive world since 1999. I\u001am humbled and honored to be a member of the leadership team at Mercedes-Benz of The Woodlands. I\u001ave raised three amazing sons and have a circus of furry friends \u001a two very large dogs and my sweet kitties. I\u001am an avid lover of photography, live music, Kundalini yoga, and belly dancing. I\u001am here to offer my professional and personal expertise to the community of The Woodlands and surrounding areas. 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I am a proud grandmother of my 6 year old grand-daughter, Avery! So smart, so beautiful! My son is also wonderful and handsome. Lucky me!!! I\u001ave worked in the automobile industry for 20 years and have had experience in various positions from owner assistant, fleet sales, customer service manager and fleet finance and more recently in the Business Development Center. It is such a fun business\u001aevery day brings new and exciting challenges. I especially enjoy seeing our customer\u001as happiness when purchasing a new or pre-owned vehicle. I have a passion for customer service and will do everything possible to fulfill their needs and request. When I\u001am not at work I\u001am either decorating, reading, bargain hunting for antiques, shopping and/ or spending time with family and friends","emailTxt":"bmceuen@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/0f8f56b1d735.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":440794,"personPtyId":39768120,"firstName":"Erika","lastName":"Garcia","titleText":"Sales Client Advisor","emailTxt":"egarcia@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/c20a1ae33eae.jpg","drDealerId":105352,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":269831,"personPtyId":39749198,"firstName":"Toni","lastName":"Jones","titleText":"Customer Care Rep Sales & Service","emailTxt":"ajones@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9243b5431034.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":523977,"personPtyId":45382139,"firstName":"Fred","lastName":"Hill","titleText":"Sales Client Advisor","emailTxt":"fhill@mbotw.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/364a6b6992dd.jpg","drDealerId":105352,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523980,"personPtyId":44065957,"firstName":"Sammy","lastName":"Mourtada","titleText":"Sales Client Advisor","shortBioText":"Throughout my tenure in the financial industry I have accumulated skills that can be applied to essentially any line of business. My occupations have allowed me to work closely with families, individuals, small to large businesses, and investors in identifying areas of opportunity where I was able to provide competitive solutions to accommodate each of their needs. 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Mercedes-Benz of The Woodlands

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of The Woodlands Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2015

Why buy from Mercedes-Benz of The Woodlands?

...



The Mercedes-Benz brand of luxury vehicles are renowned for offering the finest materials and craftsmanship for car buyers in The Woodlands and Houston. So it should come as no surprise that the dealerships selling these convenience-packed, technologically advanced cars and SUVs are also held to a higher standard. Mercedes-Benz of The Woodlands offers exemplary sales and service in person and an interactive website that is loaded with helpful online tools that make us more than your typical Mercedes-Benz dealer in Texas. Just ask our friendly, knowledgeable salespeople about any class of vehicle available - like the flagship S-Class in TX or the capable G-Class SUV. Or, feel free to take advantage of our website for car comparisons, a payment calculator, service specials and much more. It's all part of our no-hassle sales and service approach and our commitment to the luxury of convenience.

"The Luxury of Convenience"

Reviews

4.9 out of 5 4.9
657 lifetime reviews. Includes reviews of Mercedes-Benz of The Woodlands from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    Shane was awesome. He made sure we had all the info we needed. He did not push or try to sell. He let the product sell itself. Shane was friendly and patient.... I would highly recommend him and this dealer to anyone interested in buying a new Mercedes.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of the Woodlands

    Thank you so much for your kind review. I am so glad that Shane made the experience seamless for you. Thank you for your loyalty!


    Worked with:
    Arturo Gutierrez

    Finance Manager

    (4.9) 178 reviews

    Shane Dupuis

    Sales Client Advisor

    NOT RATED

  • 5.0 out of 5
    October 7, 2018

    It was a pleasure to do business with from the movement we walk to the dealer to salesman and finance guy. Everybody was so straight up and helpful. Hi... pressure no playing around.Highly recommended!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of the Woodlands

    Thank you for taking the time to write your review. I'm so pleased that you had a wonderful sales experience with us. Welcome to the Mercedes-Benz of ...The Woodlands family!


    Worked with:
    Marcos Morales

    Sales Client Advisor

    (5.0) 38 reviews

    Arturo Gutierrez

    Finance Manager

    (4.9) 178 reviews

  • January 18, 2016

    Great service in all categories, the sales manager and his staff are fantastic. When none of the other dealerships would work with me Mercedes Benz of... the Woodlands did. Looking forward to my next purchase.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are proud to have you as a customer! Have a great weekend!

  • 4.8 out of 5
    October 5, 2018

    Excellent all around experience with the entire team at Mercedes-Benz of the Woodlands. Martin Korn was exceptional and would definitely go back to him... for my next vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of the Woodlands

    Thank you for taking the time to write a review. I am so glad that Martin made your experience exceptional. Welcome to the Mercedes-Benz of The Woodla...nds family!


    Worked with:
    Arturo Gutierrez

    Finance Manager

    (4.9) 178 reviews

    Nic Botusan

    Pre-Owned Sales Manager

    (4.7) 53 reviews

    Martin Korn

    Sales Client Advisor

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Shane sold me a car a couple of years ago at a different dealership and I was glad to hear that he had moved over to MBUSA in The Woodlands. I was ready... to make a change in the type of car I would purchase next and his move made the choice a lot easier. I was very happy with my experience and it was a plus for Joe Drago the GM to come out and welcome me. I would recommend both Shane and this dealership.

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    Does recommend this dealer
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    Mercedes-Benz of the Woodlands

    Thank you so much for taking the time to write your review. I am so glad that Shane, Joe and Harry made your experience exceptional. Welcome to the Me...rcedes-Benz brand and to the Mercedes-Benz of The Woodlands family!


    Worked with:
    Harry St Clair

    Finance Manager

    (4.8) 45 reviews

    Joe Drago

    General Sales Manager

    (4.8) 38 reviews

    Shane Dupuis

    Sales Client Advisor

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    Drove from Austin to buy from them and would drive back again. Kris and Arturo really go the extra mile to get you what you want.

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    Does recommend this dealer
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    Mercedes-Benz of the Woodlands

    That's quite a drive! Thank you for making the trip and for taking the time to write your review. We thank you for your continued loyalty!


    Worked with:
    Arturo Gutierrez

    Finance Manager

    (4.9) 178 reviews

    Kriss Arbury

    Internet Sales Manager

    (4.9) 131 reviews

  • 5.0 out of 5
    September 29, 2018

    Our salesman Kriss is very knowledgeable and attentive about the vehicle shown to us. He was patient and willing to answer all of my questions. He was... pleasant to work with throughout the entire process ..... very professional.

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    Does recommend this dealer
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    Worked with:
    Kriss Arbury

    Internet Sales Manager

    (4.9) 131 reviews

    Paula Alpha

    Finance Director

    (4.9) 102 reviews

  • 5.0 out of 5
    September 29, 2018

    I recently purchased my first car with Mercedes Benz of the woodlands and let me just say that as soon as you walk in, it???s a very welcoming feeling.... Shane Dupuis helped me throughout the whole process, he was very attentive during the wait time and made sure all my questions were answered, he was also great at following up with me even after my purchase to make sure that everything went well. Amazing service overall and definitely looking forward to making my next purchase with Shane! Thank you again!!

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    Does recommend this dealer
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    Mercedes-Benz of the Woodlands

    Thank you for taking the time to share your experience and for recognizing one of our employees individually. Shane is one of our newer sales advisors..., and I am so pleased that he delivered exceptional service for you. Thank you!


    Worked with:
    Shane Dupuis

    Sales Client Advisor

    NOT RATED

  • 5.0 out of 5
    September 27, 2018

    Had my '14 GL450 in for 60k service. Big items were spark plugs and brake fluid changeout. When I arrived my usual service adviser Mark was not at his... desk. His colleague Liz Rincon began the check in process and paperwork for loaner so as not to delay me. That's teamwork!. Got GL back 6 hours later. Reliable car, reliable service!

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    Does recommend this dealer
    Came in for service or repair
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    Mercedes-Benz of the Woodlands

    Thank you so much for taking the time to write your review. It is wonderful to hear that you received exceptional service, even with your usual servic...e advisor out. Thank you for your continued loyalty!


    Worked with:
    Mark Escobar

    Service Advisor

    (5.0) 33 reviews

    Liz Rincon

    Service Advisor

    (4.8) 66 reviews

  • 1.0 out of 5
    September 27, 2018

    Visited Car dealership to inquire about the new car. Sales person was very rude, He did not even ask my name, hesitantly he got the keys of the car to... show, car was parked with 2 cars in-front of it blocking it , he has no interest in offering test drive. when it came to getting the car price - he showed the inventory of dealership on his computer screen, If you are planing to buy your next car- don't waste your time at this delaredealership

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    Does not recommend this dealer
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    Mercedes-Benz of the Woodlands

    I apologize that you had a negative experience at our dealership. Unfortunately, our vehicles are priced to market, and we could not take an additiona...l $10K off of the price on a CVP 2018 GLC. We wish the best for all of our customers and regret that we were unable to make a deal in this instance. We wish you the best of luck in future endeavors.


    Worked with:
    Johnny Criswell

    Sales Client Advisor

    NOT RATED

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