Reviews
Quick and easy great service!
Quick and easy great service!! Car was returned washed and very clean. Was updated while the service was done.
Quick and easy great service!
Quick and easy great service!! Car was returned washed and very clean. Was updated while the service was done.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have bought two cars from these people.
I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was excellent with my new car purchase and I can’t tell you how much I appreciated him. Richard in the service department is awesome. I appreciate all of the people who helped me.
I have bought two cars from these people.
I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was excellent with my new car purchase and I can’t tell you how much I appreciated him. Richard in the service department is awesome. I appreciate all of the people who helped me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Patti! We’re thrilled to hear about your positive experiences with Trent and Richard. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to continuing to support you with your vehicles!
Outstanding service.
Outstanding service. I received daily updates on how the service on my vehicle was proceeding. No surprises.
Outstanding service.
Outstanding service. I received daily updates on how the service on my vehicle was proceeding. No surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that you appreciated the daily updates and our commitment to transparency. Our team is dedicated to providing an exceptional experience, and its great to know it reflected. We look forward to serving you again!
As always I appreciated your courteous service.
As always I appreciated your courteous service. This time was even same day! Thank you again for all your help!
As always I appreciated your courteous service.
As always I appreciated your courteous service. This time was even same day! Thank you again for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience! Providing timely and courteous service is our priority, and we're glad we could assist you so quickly. Thank you for your kind words and support. We look forward to serving you again!
Mercedes Benz of The Woodlands is the nearest Mercedes
Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything you would want your primary dealership to be. They begin their service promptly at the scheduled time, complete it quickly and expertly while I get some work done in their lounge munching on the yummy snacks and beverages they provide.
Mercedes Benz of The Woodlands is the nearest Mercedes
Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything you would want your primary dealership to be. They begin their service promptly at the scheduled time, complete it quickly and expertly while I get some work done in their lounge munching on the yummy snacks and beverages they provide.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experiences with us! Providing prompt and expert service while keeping you comfortable is our top priority. Thank you for being a loyal customer, and we look forward to continuing to serve you and your Mercedes!
We’ve bought two vehicles from this dealership in the
We’ve bought two vehicles from this dealership in the past four months. Our salesman Troy Williams was very knowledgeable and accommodating throughout the process.
We’ve bought two vehicles from this dealership in the
We’ve bought two vehicles from this dealership in the past four months. Our salesman Troy Williams was very knowledgeable and accommodating throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! We're thrilled to hear that Troy provided knowledgeable and accommodating service during your visits. Congratulations on your new vehicles, and we look forward to assisting you again in the future!
Very well rounded, easy to get an appointment, easy to
Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be need fairly soon. Pick up is as easy as drop off.
Very well rounded, easy to get an appointment, easy to
Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be need fairly soon. Pick up is as easy as drop off.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback, jkeller56! We're thrilled to hear you had a seamless experience with our service team. Our goal is to make everything as convenient as possible while keeping you informed. We appreciate your trust in us and look forward to serving you again!
Mark Escobar is an absolute gem!
Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in.
Mark Escobar is an absolute gem!
Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We’re thrilled to hear that Mark consistently provides exceptional service. Our team is dedicated to going above and beyond for our customers. We appreciate your support!
I'm giving you a five star because of your outstanding
I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and understanding in car service are excellent. I have had my car for 3 years and was never shown how to use car screen to cast from my phone as well as how to use the parking assist. He took his time to demonstrated and practiced with me on how to use these features. People like Gaston make Mercedes-Benz of the Woodlands look good.
I'm giving you a five star because of your outstanding
I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and understanding in car service are excellent. I have had my car for 3 years and was never shown how to use car screen to cast from my phone as well as how to use the parking assist. He took his time to demonstrated and practiced with me on how to use these features. People like Gaston make Mercedes-Benz of the Woodlands look good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, ML! We're thrilled to hear about your positive experience with Gaston. His dedication to customer service truly sets us apart. We appreciate your feedback and look forward to serving you again!
I'm a first time Mercedes owner and have to say I have
I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make me feel like the most important customer they have. I can't leave this review without special recognition of Sammy Mourtada - he was my sales person and the first person I interacted with and he made the experience memorable. I just had some scheduled maintenance performed and had the same type of experience with Aidan Exum. THANK YOU!
I'm a first time Mercedes owner and have to say I have
I'm a first time Mercedes owner and have to say I have been incredibly impressed with my experience at Mercedes-Benz of the Woodlands. EVERYONE there is so easy to work with and when I'm there they make me feel like the most important customer they have. I can't leave this review without special recognition of Sammy Mourtada - he was my sales person and the first person I interacted with and he made the experience memorable. I just had some scheduled maintenance performed and had the same type of experience with Aidan Exum. THANK YOU!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, JT! We’re thrilled to hear about your exceptional experience with our team, especially with Sammy and Aidan. Providing outstanding service is our priority, and it's fantastic to know you felt valued as a first-time owner. We appreciate your kind words and look forward to seeing you again!