Zone Motors

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2.7
(51 reviews)
Visit Zone Motors
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(630) 563-1074 (630) 563-1074

Inventory

See all 60 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
Welcome to Zone Motors Chicago

Serving Addison IL

We would like to thank you for visiting our website and considering our dealership for the purchase of pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

If you are searching for the BEST PRICE on quality pre-owned vehicle look no further. Our NO-PRESSURE professional certified sales staff is eager to assist you.

RATES AS LOW 2.49% & EXTENDED WARRANTIES AVAILABLE Visit our website at WWW.ZONEMOTORSALES.COM to see more photos or videos.

Reviews

2.7
(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2.0

Don't believe the pictures

The salesman was great to deal with the owner was not. They doctor their pictures up, the truck looked like a golf ball in person. They set their prices based on mecum auction prices but explained the damage is because it is a work truck. I found a cleaner diesel truck elsewhere for 8k less than their asking price.

1.0

They do not inspect their vehicles

They do not inspect their vehicles. We purchased a used 2013 Infiniti QX56 from them. As soon as my husband brought it home the key fab wouldn’t register. I couldn’t drive my kids to school the the next day without touching the fab to the push button. They claim they had no idea- even though they had the vehicle for 14 days. So I purchased a new battery for it. Then the tire sensor light went on. Now day 2. I then realized it had four different tires on. The locking lug nut missing on a few. Day 3- service engine soon light went on. took it to autozone to code it and it needed a new catalyst converter. We then had to drive it over an hour back to dealership to have them fix it. Yes they fixed it- but they lied about the timeline and who would be servicing it. I then went to purchase 4 all new tires since I was told how horrible it is to have different tires on an and vehicle for its suspension- it swayed horribly when I went over any bumps- and was told that all 4 tire sensors were removed/missing. Another $380 needed. This was THE worst used vehicle experience. I would NOT recommend.

5.0

I highly recommend Zone Motor's Chicago and will b

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn’t see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn’t get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience.

5.0

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL...

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn’t see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn’t get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience.

1.0

STAY AWAY- Promises not delivered

Ray is the owner of this small auto sales company. I purchased a 2003 BMW CI convertible that has a broken control arm. Ray assured me he would order the part and I could take the car and come back "any time" to have the control arm installed. Many months went by because I own a business and I am busy. I called over 4 months after I purchased the car. Ray "checked with the mechanic" and said, "if we had a part it was returned." I reminded him of his commitment to this sale and he said, "I cannot remember what I ate for lunch today, let alone what I said 4 months ago." He further stated, "How would he know I am not asking him to do something based on the wear of the car?" I said very simply, you can look at your part purchase history at the time I purchased this car and you will see that part purchased, for obvious reasons. Because of the way this conversation was going, I said I will write a review on this experience if this install is not taken care of. He said, "Go write your review." So here it is! And remember, this is the OWNER of this facility. Unfulfilled promises and poor attitude. I highly recommend crossing this dealership off your list.

1.0

Promises not delivered in sales processRay is the owner...

Promises not delivered in sales process Ray is the owner of this small auto sales company. I purchased a 2003 BMW CI convertible that has a broken control arm. Ray assured me he would order the part and I could take the car and come back "any time" to have the control arm installed. Many months went by because I own a business and I am busy. I called over 4 months after I purchased the car. Ray "checked with the mechanic" and said, "if we had a part it was returned." I reminded him of his commitment to this sale and he said, "I cannot remember what I ate for lunch today, let alone what I said 4 months ago." He further stated, "How would he know I am not asking him to do something based on the wear of the car?" I said very simply, you can look at your part purchase history at the time I purchased this car and you will see that part purchased, for obvious reasons. Because of the way this conversation was going, I said I will write a review on this experience if this install is not taken care of. He said, "Go write your review." So here it is! And remember, this is the OWNER of this facility. Unfulfilled promises and poor attitude. I highly recommend crossing this dealership off your list.

2.8

Bad service

I got a text instead a call upon first contact, unlike every other dealership. When I started talking to the salesman on the phone (Ray) he didn’t want to talk on the phone at all. He was not very polite, I would have much rather talked to any other salesman. And I will not be doing business here.

1.0

Terrible transaction!!

Was looking for a good vehicle and asked the salesman was anything wrong with the car and he said nothing. TURNED OUT TO BE $10,000 WORTH OF NOTHING!!!!!! Bad valve seals, $4500, radio wasn’t working, (audio amplifier $1200) wrong tires on vehicle, a/c not working, along with other xxxx! Even took an EXCESSIVE amount of time to receive a title! THIS DEALERSHIP IS GARBAGE!!!

3.0

2014 VW Golf TDI

I recently bought a VW Golf TDI from Zone Motors from classified ad on Ebay. Zone motors does a superb job of marketing their cars. They look brand new. I dealt with Ray who is the manager I believe. I had them ship it to me and Ray gave a good price on shipping. Buying a car unseen is a bit of a risk but overall I'm very happy with the car. It has low mileage and seems so far to be a very solid car. I got a very good buy on the car, so that tempers a bit of my constructive criticism. When I got the car, there were a couple of things that were relatively minor, however I believe that they should have been taken care of by the dealer. First of all I got a remote that although I can use, it wasn't programmed to lock and unlock doors. Secondly, there were a few paint chips that needed touch up, why wasn't that detailed by dealer? They didn't show up in the pictures. Those chips didn't happen in transit either because the delivery man reviewed all pictures he took before he loaded the car and they were in his pictures. Then there was a broken fog light on passenger side of car. Again it didn't show in pics. Also the windshield was scratched from something abrasive on the wiper at some point in time. These things should have been taken care of by dealer before sale. Overall, I like the car and got a good buy, but attention to detail and full disclosure would have been more professional.

4.8

Excellent Online Car Purchase Experience

I found the car I was looking for online at Zone Motors and dealt with the general manager Ray. He was very responsive to my questions and provide all documentation quickly. He assisted with my online car purchasing experience. He was accommodating to my selected auto appraiser who inspected the car and was very honest and up-front on the condition and state of the car. We reached a fair price and he assisted with completing the sale quickly. There was no pressure or issue with getting Ray on the phone or email requests. After the sale he was very responsive to questions and assistance with the shipping and paper work process. This was one of the best car buying experiences I have had in over 25 years and 5 vehicles.

See all 51 reviews