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Synergy Auto Sales LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–5:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–5:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
(877) 265-0578 (877) 265-0578

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Synergy Auto Sales LLC from DealerRater.

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A dealer worth dealing with

I was delighted at the process of buying a car rom Synergy. They both went out of their way to get me the best deal. I am pleased with my car and when I had an issue that arouse with the car, they stepped in and fixed it even after the warranty was past. It is a wonderful shopping experience with no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the lovely review! We are both glad to know you are happy with the car you ended up choosing and were happy with the car buying experience we provided.

Fantastic car dealer! Great experience.

I was on the lookout for a fully loaded BMW E60 5 Series. I previously owned one and missed it so much I wanted one back. They're really hard to find with all the options, but sure enough there it was! Head-Up Display, Night Vision, Auto High Beams, Active Cruise Control with Stop+Go, Nav, front and back heated seats, you name it! They ticked every box that year. When I first drove the car I noticed a slight vibration in the car from a bent wheel. Mike immediately took care of it and even put on new front brakes and rotors after resolving the wheel issue. It was a great buying experience. They came in lower than our credit union with financing and were a real pleasure to deal with from start to finish. And even though they don't use it as a sales tactic, after the sale is complete they let you pick one of 7 charities to donate $50 towards. It's a great way to give back while getting some sweet wheels. I'd highly recommend Synergy and will definitely be going back when it's time to buy another car! Thanks again Mike. We love the car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kent, I'm sorry it has taken us so long to response to this wonderful review you wrote! Thank you so much for doing business with us and your patience as we worked through the issues that arose prior to your purchase. We hope you and your wife are enjoying the beautiful 2009 BMW 535XI and it is treating you well. Thank you again for taking the time to write the review and provide so much detail on your experience with us!

Found a new best car dealer!

For 43 years I dealt with, raced for and purchased a number of cars from the same car dealer. The owner retired and the business sold off to other dealers. Over the past few weeks my wife's car acted up and a friend offered to buy it so we sold the car. A friend of ours told us about Synergy Auto. LLC in Strasburg,Pa. We live about a hour away but the trip was worth every mile. The selection was diverse and the prices were lower then expected. Kelsey walked out with us and explained the history of the vehicle, what they had done to check it over,what was done to insure the car was safe and make them better. Kelsey knew each vehicles spec's. She knew the xxxxxxand con's of the manufacturers models and why. We found a great fit and we were turned over to Mike the owner. He questioned some points about the car as if to make sure we knew everything about our selection. I didn't know Synergy's offers to give back to former service members. So when Mike asked if I had served he mentioned their policy. Not only did I fell respected but he made the agreed upon deal even sweeter. Kelsey and Mike are knowledgeable about their inventory but they are honest and have the utmost integrity which is rare in today's world. I don't have 43 year left to buy cars but I found our new forever dealer. They set the bar very high and do it with a smile. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Responding to online reviews is one of my favorite aspects of the job as doing so always puts a smile on my face! BUT this was the first review that made me tear up!!! :-) Thank you so so much for the unbelievably kind words! We feel each and every customer deserves to be treated exactly the way you described which is why Synergy Auto Sales made a commitment from the beginning to set the bar so high ;-) Thank YOU for choosing to do business with us! Best Regards, Kelsey

We love this dealership!

We stopped by just to check out vehicles on the lot, and bought a 2013 Nissan Sentra with low mileage! We couldn't imagine getting a better car anywhere for the price. Kelsey and Mike were both so friendly and helpful, it made the whole experience a wonderful one! We would highly recommend stopping by to see their selection of vehicles. We are very glad we did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcia, We are so glad to hear that you and your husband felt you received great customer service here at Synergy Auto Sales and would recommend us to family and friends! The pleasure was all ours :) Thanks again!

Easily the best business experience I've ever had.

I have to give a massive thanks to Synergy for my 2011 Dodge Ram 1500 Sport. It's a beautiful low mileage truck and I couldn't have asked for a better experience in acquiring it from them. Both Mike and Kelsey are wonderful people that greet each person with a warm smile. I can't imagine getting a better deal anywhere else, nor could I have had the chance to have such a great business experience anywhere else. I would certainly do business with them again, and I would highly recommend their business to friends and family. And their dog Chance is pretty awesome and very friendly, which also compounds the reasons why I would recommend this shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Doug and Paula, We are both thrilled to know you both are so happy with your new truck and your overall experience with us! We strive to achieve this with each and every customer we come into contact with so it is wonderful to know you had a great experience here at Synergy Auto Sales. Chance enjoyed the extra attention he got from you guys too ;) Thanks again for choosing to do business with us!

It's always a pleasure

This is the third vehicle we purchased from this dealer. Mike and Kelsey make buying a car affordable, fun and easy. Never pressure you and always honest. This is the only dealer I have ever found that is a complete pleasure to work with. Even Chance ( the dog ) greets you with a smile and a wagging tail. I Call Them " My Personal hometown Car Dealer " thanks for my caddie Mike and Kelsey, I Love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dawn for taking the time to write us a review and I apologize for not responding earlier! Somehow this one slipped through the cracks! Mike, Chance and I always enjoy working with you and Jay. Come see us sometime soon :)

Very happy with my purchase!

I purchased a Toyota Rav4 from Synergy and I love my "new to me" SUV. The dealership is very clean and professional and I will definitely look to Synergy in the future for my car/truck needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rob, it was our pleasure to work with you and we thank you for giving us the opportunity to do business with.

Great Experience!

I had been in the car market for about four months and had visited countless dealers (over six) by the time I ended up at Synergy. Car buying can be a really frustrating experience, but my experience with them was fantastic. I went in, got to look at/test drive the car I was interested in and then got to leave and think about it - with no pressure from them. They gave me a great price for my trade-in and made my actual purchase experience the best I've ever had. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you found a car, trade in value and service you were satisfied with! Thank you for doing business with us!

Great Experience, Honest and Pressure-free

I found a really cool Mustang on their lot for a great price. I live about an hour and a half away, so I wanted to set up everything via email before making the trip up to Strasburg (a great little town, btw). They were prompt and courteous with communication. They never pressured me into making a decision, and we were able to agree to terms all through email. When my wife and I made the trip up we found the dealership to be very friendly and well-maintained. There is even a resident dog to greet you. The customer experience was far better than any dealership I have been to. The owners were casual but professional and best of all there were no surprises. The price we agreed to was exactly what we paid and the car was exactly as described. They even donated $50 of our purchase to the charity of our choice. It felt good to support a great small business run by great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ron, Thank you for taking the time to write us such a lovely review! Our goal is to always accommodate our customers and make the car buying process as pleasurable as possible. It sounds like we achieved that for you and your wife and I'm glad to hear it! Enjoy the beautiful Mustang!!

Best place to buy a car

Mike was the best, easygoing and professional. Always checking in here first when shopping for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tim for taking the time to give Synergy Auto Sales a good review! We appreciate it and your business!